Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 8.5 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
Gemini
Score 8.4 out of 10
N/A
N/A
$10
Per User Per Month
Rally Software
Score 7.7 out of 10
N/A
Rally Software headquartered in Boulder, Colorado developed the Rally agile software development / ALM platform which was acquired by CA Technologies and rebranded as CA Agile Central. After CA's acquisition by Broadcom the software was once again rebranded as Rally.N/A
Pricing
BugHerdGeminiRally Software
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
Gemini Express
$10.00
Per User Per Month
Gemini Enterprise
$850.00
Per 10 Users Per Month
No answers on this topic
Offerings
Pricing Offerings
BugHerdGeminiRally Software
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Community Pulse
BugHerdGeminiRally Software
Features
BugHerdGeminiRally Software
Project Management
Comparison of Project Management features of Product A and Product B
BugHerd
-
Ratings
Gemini
-
Ratings
Rally Software
7.8
4 Ratings
4% above category average
Task Management00 Ratings00 Ratings8.84 Ratings
Resource Management00 Ratings00 Ratings8.04 Ratings
Gantt Charts00 Ratings00 Ratings7.04 Ratings
Scheduling00 Ratings00 Ratings8.84 Ratings
Support for Agile Methodology00 Ratings00 Ratings8.84 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings7.84 Ratings
Document Management00 Ratings00 Ratings7.34 Ratings
Email integration00 Ratings00 Ratings8.54 Ratings
Mobile Access00 Ratings00 Ratings7.03 Ratings
Timesheet Tracking00 Ratings00 Ratings7.33 Ratings
Change request and Case Management00 Ratings00 Ratings6.73 Ratings
Budget and Expense Management00 Ratings00 Ratings8.33 Ratings
Search00 Ratings00 Ratings7.34 Ratings
Visual planning tools00 Ratings00 Ratings8.04 Ratings
Agile Development
Comparison of Agile Development features of Product A and Product B
BugHerd
-
Ratings
Gemini
-
Ratings
Rally Software
7.3
4 Ratings
8% below category average
DevOps Tool Integrations00 Ratings00 Ratings6.33 Ratings
Code Review00 Ratings00 Ratings6.01 Ratings
Code Collaboration00 Ratings00 Ratings8.01 Ratings
Velocity Calculation00 Ratings00 Ratings7.84 Ratings
Dependencies and Blockers00 Ratings00 Ratings8.34 Ratings
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BugHerdGeminiRally Software
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Score 8.8 out of 10
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Score 9.9 out of 10
GitLab
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Score 8.8 out of 10
Medium-sized Companies
GitLab
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Score 8.8 out of 10
Polarion ALM
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Score 9.9 out of 10
Planview AgilePlace
Planview AgilePlace
Score 8.7 out of 10
Enterprises
GitLab
GitLab
Score 8.8 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
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Score 8.7 out of 10
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User Ratings
BugHerdGeminiRally Software
Likelihood to Recommend
9.0
(5 ratings)
6.3
(7 ratings)
8.7
(20 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
9.0
(4 ratings)
Usability
9.0
(1 ratings)
8.0
(4 ratings)
8.0
(8 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.0
(1 ratings)
7.0
(1 ratings)
5.7
(5 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
BugHerdGeminiRally Software
Likelihood to Recommend
Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
Read full review
CounterSoft
Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
Read full review
Broadcom
Rally Software is well suited for large Agile or scrum teams who do sprints and it helps managing sprints and backlogs. It is well suited for organizations who want visibility into work being done and progress. Suitable for tracking is user stories, defects and release planning. Works well with CI CD too. It would not be suitable for small teams or startups. For teams that don't use agile. Teams who want lightweight tools like Jira. Companies with a limited budget.
Read full review
Pros
Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
Read full review
CounterSoft
  • It has been pretty good with rewrites and slight edits.
  • It has been helpful in project management.
  • It has been helpful with easy writing tasks like social media captions or holiday descriptions.
Read full review
Broadcom
  • There are dashboards that provide friendly and useful metrics at the team, program and portfolio levels which help get an easy and quick visual representation of what's going on.
  • Story management made easier, It offers a quick way of quickly entering a number of user stories without losing the overview, by just typing the title and selecting a few attributes directly in the overview screen.
  • Sprint management is seamless in CA Agile Central . It allows you to drag stories from the backlog to the sprints and back again. When a story is dragged into an sprint, it automatically checks the velocity for that sprint and indicates how many more story points can be chipped in. No more manual checking needed by scrum master with respect to allocation and team velocity.
  • Though CA Agile Central has many inbuilt apps, but it also has an App-SDK that allows you to build free app extensions using JavaScript and HTML. So, as per their needs, teams can customize & build various apps & dashboards.
  • Dashboard is an awesome feature which allows you to select and drag panels with all kinds of graphical information about the current sprints and releases.
  • It offers tremendous support for scaled Agile & almost all scaling frameworks are supported specifically tuned to SAFe .
  • CA Agile Central includes several applications but it also integrates well with Jira, Confluence, Jenkins, Eclipse, Subversion, IBM, HP, Salesforce.com and many other products to allow users to organize projects to their specifications. So you can still use Jira at a team level & CA Agile Central at the program & portfolio level for efficient tracking & management.
  • The custom tags are very helpful in segregating the user stories based on the project needs. Even though it's a very small feature, it is very effective ( you will realize why specifically if you are using Jira).
  • CA Central Agile enables agile delivery with ease and provides comprehensive features to track time-boxes, Work In Progress items of the forecast increments.
  • Backlog management is hassle free since you can either drag and drop your user stories to the desired position on the backlog, or change a setting and manually enter priorities as a number.
Read full review
Cons
Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
Read full review
CounterSoft
  • Speed of processing (on pro model)
  • Accuracy of answers (on flash model)
  • Veo 3 should be able to use picture prompts when creating videos (without errors)
Read full review
Broadcom
  • User management is pretty basic and could be better. For example more filters and reports and more ability to do mass updates.
  • The report generator is very, very basic and is not WYSIWYG. It has limited filters to generate reports. Often a Scrum master will need to export data to Excel or a tool like Crystal Reports to get enhanced reporting capability.
Read full review
Likelihood to Renew
Splitrock Studio
No answers on this topic
CounterSoft
Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
Read full review
Broadcom
  • To keep connecting my people, platform, and process for faster, smarter, better results.
  • Making the right contribution to the community. Use Agile and Lean processes to manage the work of your team.
  • Once you have tasted the positive result with Rally Software, you don't want to give up and come back to the old school of development pain any more.
Read full review
Usability
Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
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CounterSoft
Like learning to play checkers, the interface is easy, but the strategy has more of a learning curve. Figuring out the best prompts to use to get the desired outcome with less tries is taking me awhile to develop that skill. The images that I am able to generate are close to "camera-ready", but most do require some tweaking in image editing software to fix AI artifacts like distorted faces and randomly spelled words.
Read full review
Broadcom
Great UI, recent refresh was terrific. Great graphs and metrics, inline editing for updates, and a multitude of views on sprint progress make for a great team collaboration experience. There is also an active community and forums so that if you do need help, it is readily available
Read full review
Reliability and Availability
Splitrock Studio
No answers on this topic
CounterSoft
No answers on this topic
Broadcom
Don’t recall ever being unavailable.
Read full review
Performance
Splitrock Studio
No answers on this topic
CounterSoft
No answers on this topic
Broadcom
The screens render relatively quickly but many actions that you would expect to require a single click require multiple clicks and pop-up windows. The extra windows and clicks make the product feel ponderous.
Read full review
Support Rating
Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
Read full review
CounterSoft
I've never had any problems with the support for the Gemini application itself, but it seems every time I re-install (on a single machine), I run into a licensing issue. As a result, I need to go to the app's website and request that my activation key gets reset or resent. In either case, it's a pain, but as I have to reinstall infrequently, it's a small price to pay for an otherwise solid application.
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Broadcom
I've had to use support only one time and my issue was eventually resolved but not because of my ticket--because others complained about the functionality taken away so they brought it back. My ticket was never answered or addressed. So I can't really say much for the support factor for Rally.
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Online Training
Splitrock Studio
No answers on this topic
CounterSoft
No answers on this topic
Broadcom
It more or less confirmed that we are using it the way they had in mind. We were hoping for a epiphany in terms of how we could use it better.

They also want to be a go to source for agile processes and have an online resource center. It’s not that great but had a couple of nuggets. It hasn’t really helped us too much and we are not too far off from the classical interpretation of agile.

I would recommend training, in particular for organizations that multiple on-going projects. The product seems optimized for larger, more complex teams and getting proper training on how to configure, administer and use the system would be beneficial
Read full review
Implementation Rating
Splitrock Studio
No answers on this topic
CounterSoft
No answers on this topic
Broadcom
Implementation of RALLY services and program satisfaction among various group,... 1) Dev Outcomes: How were our resiliencies, development, learning & practitioners “make them do the work,” but that they ask you to do it “in a way like before. 2) The Ops group: Just wish to make sure any change won't break current production envirements All the stake holders has to be on the same page
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Alternatives Considered
Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
Read full review
CounterSoft
In my case, it's not that Gemini won; I simply use Gemini regularly as a backup plan to compare results obtained with the leading AI in my corporate environment. I believe it's important to have this comparison of results, especially when dealing with critical issues. I think the most powerful AIs for the general public today are ChatGPT and Gemini, in that order, although CoPilot is very well positioned due to its integration with widely used Microsoft products in the corporate world.
Read full review
Broadcom
Rally and Asana have comparable features and are both valuable project management tools, but Asana's user interface is well-organized and highly intuitive. It's easy to add tasks and collaborators, edit due dates, indicate progress on tasks, close out projects, etc. However, Rally's interface is somewhat cluttered and difficult to navigate. My team ended up choosing Asana over Rally due to these concerns.
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Return on Investment
Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
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CounterSoft
  • It's sped up some workflows
  • It's provided not accurate information sometimes
  • It's a great tool when used in the GSuite with sheets and other drive functions
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Broadcom
  • it helped organizing many of the processes management use to communicate tasks with engineers, and provided detailed charts on the speed/blockage during any iteration
  • with time Rally became the main tool we used to track and report tasks/defects in our projects, but frequent service outages made it very hard to continue consider as a reliable solution
  • too much features is good, but for engineers a few features (User Stories section, iterations, defects, and Kanban boards) are necessary and the rest is just noise
  • Kanban board support is lacking
Read full review
ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.