What users are saying about
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Top Rated
2280 Ratings
7 Ratings
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Score 6.9 out of 100

monday.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2280 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

BugTracker.net

See above. Recommended questions:What type of feedback or tracking will we be doing?Will this need to be client-facing?How will we track content edits? How many users will be assigned to issues in a given project?
Kat Jenkins | TrustRadius Reviewer

monday.com

I am charged with overseeing product development, marketing and sales initiatives. I needed a Swiss Army knife to help keep everything organized and to help us prioritize and ensure clear focus on the right things. monday.com is the Swiss Army knife of productivity platforms. It can be whatever you need it to be. And if you're not sure, just browser through the templates and you can instantly visually a more organized and productive way of doing a broad range of things critical for your business. We use it every day and would be lost without the level of organization it brings to our company. Specifically, we do sprint planning in monday.com for product development and to track product bugs and client requests. We use it for Sales to help track leads and build/track relationships. For marketing we are building out tracking for things like social media intiatives and DMA board. Even simple features like building documents for notes and records is proving to be very valuable across the board. I think monday.com is particularly appropriate for small to medium size companies that need a central productivity tool that can support a huge range of business needs.
Jason Mease | TrustRadius Reviewer

Feature Rating Comparison

Project Management

BugTracker.net
monday.com
8.0
Task Management
BugTracker.net
monday.com
9.1
Resource Management
BugTracker.net
monday.com
8.1
Gantt Charts
BugTracker.net
monday.com
8.1
Scheduling
BugTracker.net
monday.com
8.3
Workflow Automation
BugTracker.net
monday.com
8.2
Team Collaboration
BugTracker.net
monday.com
9.0
Support for Agile Methodology
BugTracker.net
monday.com
8.2
Support for Waterfall Methodology
BugTracker.net
monday.com
7.0
Document Management
BugTracker.net
monday.com
7.2
Email integration
BugTracker.net
monday.com
7.6
Mobile Access
BugTracker.net
monday.com
8.1
Timesheet Tracking
BugTracker.net
monday.com
7.8
Change request and Case Management
BugTracker.net
monday.com
8.1
Budget and Expense Management
BugTracker.net
monday.com
7.5

Professional Services Automation

BugTracker.net
monday.com
7.5
Quotes/estimates
BugTracker.net
monday.com
8.1
Project & financial reporting
BugTracker.net
monday.com
7.5
Integration with accounting software
BugTracker.net
monday.com
6.9

Pros

BugTracker.net

  • Ability to split our multiple projects and assign a user base.
  • Ability to set permissions based on user base/ roles.
  • Customization of fields on a project level.
Don Schminkey | TrustRadius Reviewer

monday.com

  • Record tracking, by keeping a log of things, I and others, do on a daily basis
  • Visibility of tasks' progress; It allows me and others see the progress made and the stage where I am at of a particular project or task
  • Versatility; It allows me to record information using my own mind map and perspective
  • Accountability; It helps me be efficient and meet dead lines
Sergio Duarte | TrustRadius Reviewer

Cons

BugTracker.net

  • User interface for client-facing feedback
  • Content and design updates tracking
Kat Jenkins | TrustRadius Reviewer

monday.com

  • Sometimes I will add something to the board and click published, for example an email to be sent out, then I will get an email telling me as a reminder the item is due and needs to be published. I think sometimes the triggers for notifications can be a little slow to catch up on what you have already done on your board.
  • I can't think of anything else, it's been a joy to use and improved our productivity
Angelita Larrier | TrustRadius Reviewer

Likelihood to Renew

BugTracker.net

BugTracker.net 7.2
Based on 2 answers
I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
Don Schminkey | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

BugTracker.net

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.7
Based on 1042 answers
I am not IT inclined, in any way, but I was able to easily set everything up for our business. Then, I am able to make adjustments as things are suggested/needed. When it came time to add our marketing team to the program, it was very easy for them to build the things they needed. Between the how-to videos and webinars, any grey areas are quickly cleared up.
Rebekah Reyes | TrustRadius Reviewer

Support Rating

BugTracker.net

No score
No answers yet
No answers on this topic

monday.com

monday.com 8.2
Based on 996 answers
For us, the tool was really easy to implement, plus it is very stable. The only thing we needed help with was the SSO and integration with Microsoft Teams. The support team was really efficient in responding to our questions and with their guidance, we were able to set up everything very smoothly.
DANIEL ARRASCUE | TrustRadius Reviewer

Implementation Rating

BugTracker.net

No score
No answers yet
No answers on this topic

monday.com

monday.com 7.0
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

BugTracker.net

I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
Kat Jenkins | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

BugTracker.net

  • Decreased turn around time for defect fixes.
  • Smoother builder deploys
  • Clearer communication from QA to Dev Team
Don Schminkey | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

BugTracker.net

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BugTracker.net Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

BugTracker.net
6.4
monday.com
8.9

Likelihood to Renew

BugTracker.net
7.2
monday.com
8.3

Usability

BugTracker.net
monday.com
8.7

Reliability and Availability

BugTracker.net
monday.com
9.1

Performance

BugTracker.net
monday.com
8.2

Support Rating

BugTracker.net
monday.com
8.2

Online Training

BugTracker.net
monday.com
6.4

Implementation Rating

BugTracker.net
monday.com
7.0

Scalability

BugTracker.net
monday.com
8.0

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