What users are saying about
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Top Rated
2724 Ratings
9 Ratings
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Score 6.3 out of 100

monday.com

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Top Rated
2724 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Project Management

    BugTracker.net

    Feature Set Not Supported
    N/A
    8.2

    monday.com

    82%
    monday.com ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    9.2
    92%
    1245 Ratings

    Resource Management

    N/A
    0 Ratings
    8.3
    83%
    1078 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.2
    82%
    710 Ratings

    Scheduling

    N/A
    0 Ratings
    8.5
    85%
    1055 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.2
    82%
    1066 Ratings

    Team Collaboration

    N/A
    0 Ratings
    9.0
    90%
    1226 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.3
    83%
    659 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Document Management

    N/A
    0 Ratings
    7.2
    72%
    995 Ratings

    Email integration

    N/A
    0 Ratings
    7.9
    79%
    881 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    990 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.5
    85%
    589 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.6
    86%
    630 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    7.6
    76%
    542 Ratings

    Professional Services Automation

    BugTracker.net

    Feature Set Not Supported
    N/A
    7.6

    monday.com

    76%
    monday.com ranks higher in 3/3 features

    Quotes/estimates

    N/A
    0 Ratings
    7.2
    72%
    364 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.2
    82%
    465 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    7.3
    73%
    244 Ratings

    Attribute Ratings

    • monday.com is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    6.4

    BugTracker.net

    64%
    2 Ratings
    8.9

    monday.com

    89%
    1253 Ratings

    Likelihood to Renew

    7.2

    BugTracker.net

    72%
    2 Ratings
    8.7

    monday.com

    87%
    13 Ratings

    Usability

    BugTracker.net

    N/A
    0 Ratings
    8.7

    monday.com

    87%
    1186 Ratings

    Availability

    BugTracker.net

    N/A
    0 Ratings
    8.7

    monday.com

    87%
    5 Ratings

    Performance

    BugTracker.net

    N/A
    0 Ratings
    8.5

    monday.com

    85%
    5 Ratings

    Support Rating

    BugTracker.net

    N/A
    0 Ratings
    8.3

    monday.com

    83%
    1132 Ratings

    Online Training

    BugTracker.net

    N/A
    0 Ratings
    8.4

    monday.com

    84%
    3 Ratings

    Implementation Rating

    BugTracker.net

    N/A
    0 Ratings
    8.0

    monday.com

    80%
    7 Ratings

    Configurability

    BugTracker.net

    N/A
    0 Ratings
    8.7

    monday.com

    87%
    4 Ratings

    Ease of integration

    BugTracker.net

    N/A
    0 Ratings
    6.2

    monday.com

    62%
    4 Ratings

    Product Scalability

    BugTracker.net

    N/A
    0 Ratings
    7.9

    monday.com

    79%
    5 Ratings

    Vendor post-sale

    BugTracker.net

    N/A
    0 Ratings
    6.8

    monday.com

    68%
    5 Ratings

    Vendor pre-sale

    BugTracker.net

    N/A
    0 Ratings
    7.1

    monday.com

    71%
    5 Ratings

    Likelihood to Recommend

    Open Source

    See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project?
    Read full review

    monday.com

    Just to reiterate my previous points, monday.com is a wonderful system for CRM specifically. I've also made the argument throughout this review that it is beneficial for things like Human Resources and Administrative Tasks as well, but its strengths lie within its CRM capabilities. There are multiple areas that I could elaborate on where Monday is not very useful, but monday.com was not built for those things- so that is an unfair judgment to make. Overall, I think it's a great CRM tool.
    Read full review

    Pros

    Open Source

    • Ability to split our multiple projects and assign a user base.
    • Ability to set permissions based on user base/ roles.
    • Customization of fields on a project level.
    Read full review

    monday.com

    • Flexible enough to fit our processes rather than making us change what we are familiar with.
    • Remote access... whether on a PC or a mobile device, it is accessible anywhere. This would have been a great thing to adopt at the beginning of the Covid Pandemic.
    • If things change, or if we come up with new ideas, we can add them to our workflow rather than find out we need to start over!
    • We have been using monday.com for less than a year now, and it has replaced the systems that we created and changed over the last 17 years. I don't think our old systems would have held up much longer.
    Read full review

    Cons

    Open Source

    • User interface for client-facing feedback
    • Content and design updates tracking
    Read full review

    monday.com

    • You can tag people when they aren't part of a board, which means they won't see the update. It would be good for there to either be a warning that the person you're tagging isn't on the board or an automatic pop up asking if you'd like to add them to the board so they can see your update.
    • The mobile app does not update in real time with the web version. It is a real struggle to constantly have them out of sync, such that I tend to avoid using the app unless I know a specific project that I want to look up and refresh my memory about. Trying to use the My Work section is basically useless on mobile because you'll have projects you completed days ago showing up as if you never began them.
    Read full review

    Pricing Details

    BugTracker.net

    Starting Price

    Editions & Modules

    BugTracker.net editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      monday.com

      Starting Price

      $0 Contact us

      Editions & Modules

      monday.com editions and modules pricing
      EditionModules
      Basic81
      Standard102
      Pro163
      Enterprise04

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Yearly plan: Save 18% Monthly plan also available

      Try for free

      Likelihood to Renew

      Open Source

      I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function.
      Read full review

      monday.com

      It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
      Read full review

      Usability

      Open Source

      No answers on this topic

      monday.com

      A few features could use improvements, but this is one of the best tools on the market for productivity enhancement. I have researched, used, and reviewed several analogous platforms, and none have the intuitive interface offered by Monday.com. While other platforms may offer more in the way of document development or complex management applications, Monday is user-friendly and ready for integration with other work performance tools.
      Read full review

      Reliability and Availability

      Open Source

      No answers on this topic

      monday.com

      There have only been 2 instances in the past year where monday.com was down.
      Read full review

      Performance

      Open Source

      No answers on this topic

      monday.com

      Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
      Read full review

      Support Rating

      Open Source

      No answers on this topic

      monday.com

      After a quick evaluation, I really wanted to use monday.com but since its primary use is for teams and collaboration I put it aside for a while and continued to evaluate other tools. In total frustration, I reached out to their support who very graciously and quickly made me aware of how I could utilize monday.com as a freelance team of one. Quick response and I got exactly the help I needed. Otherwise, I've never needed help or support as it's super intuitive to set up and start using.
      Read full review

      Online Training

      Open Source

      No answers on this topic

      monday.com

      To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
      Read full review

      Implementation Rating

      Open Source

      No answers on this topic

      monday.com

      We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
      Read full review

      Alternatives Considered

      Open Source

      I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.
      Read full review

      monday.com

      We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
      Read full review

      Scalability

      Open Source

      No answers on this topic

      monday.com

      For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
      Read full review

      Return on Investment

      Open Source

      • Decreased turn around time for defect fixes.
      • Smoother builder deploys
      • Clearer communication from QA to Dev Team
      Read full review

      monday.com

      • monday.com has enabled our geographically dispersed team to collaborate as effectively — or maybe more effectively — as if we all shared the same office.
      • The increase in productivity and accountability for our work has increased substantially since we deployed monday.com.
      • The ROI of monday.com is very high.
      Read full review

      Screenshots

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