What users are saying about
45 Ratings
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37 Ratings
45 Ratings
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Score 8.3 out of 100

Mention

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37 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Buzzsumo

I think that BuzzSumo is perfect for large B2C companies. However, B2B and small businesses may have trouble getting their money's worth. For example, BuzzSumo's SEO features and the social media insights don't always apply during the buyer journey for B2B businesses because we often present our content to clients directly -- especially for larger companies. It wouldn't make sense to create content that attracts online visitors if you plan to present the content during a video or in-person meeting. Lastly, the pricing could make it difficult for small businesses, non-profits, etc. to use the platform.
Brittney Collier | TrustRadius Reviewer

Mention

I would ask if they have ever used a software like Mention before, if not, I would totally suggest they start with it. It's easy to use, easy to set up and while it may be confusing at first, it's probably the cheapest and most effective. My suggestion to a new marketer or first-time user of this kind of software would be Mention.
Mark Anderson | TrustRadius Reviewer

Pros

Buzzsumo

  • Content analyzer is helpful in finding the most popular topics to focus on
  • Backlinks is a quick way to glance at links that are pointing towards our site
  • Trending now is helpful to make sure we don't miss any big happenings, topics or ideas in the industry. It also helps us find popular articles to link to on our social media
Jordan Comstock | TrustRadius Reviewer

Mention

  • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
  • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
  • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.
Anonymous | TrustRadius Reviewer

Cons

Buzzsumo

  • Showing influencers who have shared: They only show Twitter followers and only if more than 20 (I believe) people have shared it.
  • The brand mention tool, like most, picks up mentions close to your company's name. If you have a relatively common name, you'll get a mess of results.
  • The influencer tab is a little bit of a mess as well as they go based on Twitter profiles and I've found bot account mixed into the results at times.
Justina Logozzo | TrustRadius Reviewer

Mention

  • Yes, I just said it is clean and easy to use, but there is always room for improvement in even the most perfect software. I would personally love to see the ability to custom message options a bit more or just customize the look and feel of your dashboard.
  • Bugs. Mention works great 95% of the time. The other 5%, you may run into major crashes or see mentions that you cleared coming back, etc., but nothing that is a deal breaker or unexpected with a tool like this. Worth noting nonetheless!
  • Better plans. This is a small issue, but I wish the lower plans has some basic reporting.
Aaron Treguboff | TrustRadius Reviewer

Usability

Buzzsumo

Buzzsumo 8.0
Based on 1 answer
The interface is a little clunky for me, especially on mobile. However, the directions are clear and it didn't take long for me to figure out how to use it. I just wish that things were a little more streamlined.
Charles Chy | TrustRadius Reviewer

Mention

No score
No answers yet
No answers on this topic

Performance

Buzzsumo

No score
No answers yet
No answers on this topic

Mention

Mention 8.7
Based on 3 answers
Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.
Anonymous | TrustRadius Reviewer

Support

Buzzsumo

Buzzsumo 8.0
Based on 1 answer
Customer support gets back to me within 24-48 hours. So it's not the slowest but not the fastest either.
Charles Chy | TrustRadius Reviewer

Mention

Mention 9.3
Based on 8 answers
Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!
Kenny King | TrustRadius Reviewer

Alternatives Considered

Buzzsumo

Buzzsumo has more features when compared to Followerwonk. I only ever used Followerwonk to find new followers on Twitter and build out targeted lists. Buzzsumo I use endlessly for competitive research (social media, back links, social media influencers as well as top performing content via search platforms, including days of week and popular times to post)
Anonymous | TrustRadius Reviewer

Mention

Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet to come across any other companies like Mention. Pretty sure there may be another company or competition. None like Mention in our opinion are available, however.
Stephen Thomas | TrustRadius Reviewer

Return on Investment

Buzzsumo

  • People who follow us on our social media think of us as more of thought leaders in our industry because we are sharing such relevant information.
  • Going further than other avenues of research, we are able to see in real time what is important to consumers and base our products around what peopl are actually talking about.
  • The only negative is that it's so easy to cur rate content, I find I am spending less time creating our own as a company!
Kaitlin Berg | TrustRadius Reviewer

Mention

  • Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
  • Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
  • The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.
Heidi Butkus | TrustRadius Reviewer

Screenshots

Pricing Details

Buzzsumo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buzzsumo Editions & Modules

Additional Pricing Details

Mention

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mention Editions & Modules

Edition
Solo$291
Starter$991
CompanyCustom1
  1. per month
Additional Pricing Details

Add comparison