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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallFire

    Score9.7 out of 10
    N/ACallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

    $99

    per month

    SimpleTexting

    Score7.6 out of 10
    N/ASimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

    $29

    per month

    Pricing
    CallFireSimpleTexting
    Editions & Modules
    Lite
    $99.00
    per month
    Startup
    $199.00
    per month
    Grow
    $299.00
    per month
    Pro
    $599.00
    per month
    500 credits
    $29
    per month
    1,000 credits
    $49
    per month
    2,000 credits
    $79
    per month
    3,000 credits
    $109
    per month
    7,500 credits
    $229
    per month
    15,000 credits
    $399
    per month
    25,000 credits
    $549
    per month
    50,000 credits
    $899
    per month
    Offerings
    Pricing Offerings
    CallFireSimpleTexting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CallFireSimpleTexting
    Considered Both Products
    CallFire
    No answer on this topic
    SimpleTexting
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    14 Answers
    Features
    CallFireSimpleTexting
    Cloud PBX
    Comparison of Cloud PBX features of CallFire and SimpleTexting
    Feature
    CallFire
    7.6
    11 Ratings
    5% below category average
    SimpleTexting
    -
    Ratings
    Hosted PBX6.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.07 Ratings00 Ratings
    User templates7.04 Ratings00 Ratings
    Call reports7.210 Ratings00 Ratings
    Directory of employee names9.05 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of CallFire and SimpleTexting
    Feature
    CallFire
    9.3
    10 Ratings
    12% above category average
    SimpleTexting
    -
    Ratings
    Answering rules8.07 Ratings00 Ratings
    Call recording10.010 Ratings00 Ratings
    Call park8.53 Ratings00 Ratings
    Call screening10.04 Ratings00 Ratings
    Message alerts10.05 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of CallFire and SimpleTexting
    Feature
    CallFire
    10.0
    1 Ratings
    23% above category average
    SimpleTexting
    -
    Ratings
    Video conferencing10.01 Ratings00 Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of CallFire and SimpleTexting
    Feature
    CallFire
    8.3
    2 Ratings
    5% above category average
    SimpleTexting
    -
    Ratings
    Mobile app for iOS8.52 Ratings00 Ratings
    Mobile app for Android8.01 Ratings00 Ratings
    Best Alternatives
    CallFireSimpleTexting
    Small Businesses
    Aircall
    Score8 out of 10
    EZ Texting
    Score9 out of 10
    Medium-sized Companies
    Nextiva
    Score8.5 out of 10
    Attentive
    Score8.5 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Airship
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallFireSimpleTexting
    Likelihood to Recommend
    9.4
    (15 ratings)
    7.6
    (23 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (7 ratings)
    User Testimonials
    CallFireSimpleTexting
    Likelihood to Recommend
    CallFire
    If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
    Incentivized
    Read full review
    SimpleTexting
    SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account.
    Incentivized
    Read full review
    Pros
    CallFire
    • CallFire provides detailed analytics that show what/when callers select within the phone system
    • The text message broadcast feature is a game changer. This allows a company to dispatch text campaigns with specific calls-to-action, with tracking analytics.
    • The voice broadcast feature allows a mass automated message to be sent to client phones. This saves a lot of time when the same notification needs to go out to multiple clients.
    Incentivized
    Read full review
    SimpleTexting
    • SimpleTexting provides excellent value based on their messaging packages but also by allowing its customers to utilize multiple keywords. This is helpful for our organization because we utilize this software across many different departments.
    • SimpleTexting analytics and reporting is a key strength of the software. The numbers they report weigh heavily on what we determine as a success of un-successful communication campaign.
    • SImpleTexting has excellent customer service available at the click of a button. Their team has always been available and offered solutions when we have had questions or run into a problem.
    Incentivized
    Read full review
    Cons
    CallFire
    • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
    • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
    • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
    Incentivized
    Read full review
    SimpleTexting
    • A lot of glitches and bugs, with promised fixes that keep dragging on for some time.
    • Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh.
    • Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read.
    • Also, sometimes new notifications don't show up.
    Incentivized
    Read full review
    Likelihood to Renew
    CallFire
    There is no reason not to, it has proven effective in the usage
    Read full review
    SimpleTexting
    No answers on this topic
    Support Rating
    CallFire
    No answers on this topic
    SimpleTexting
    With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever
    Incentivized
    Read full review
    Alternatives Considered
    CallFire
    CallFire has a pricing structure that is attractive to us as a small business. The "pay as you use" options helps us keep our overhead low, especially with so many softwares already in our tech stack. It's a tremendous value for the cost!
    Incentivized
    Read full review
    SimpleTexting
    SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into our overall marketing campaigns and SimpleTexting did just that.
    Incentivized
    Read full review
    Return on Investment
    CallFire
    • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
    • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
    Incentivized
    Read full review
    SimpleTexting
    • Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%.
    Incentivized
    Read full review
    ScreenShots

    SimpleTexting Screenshots

    Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps