What users are saying about
19 Ratings
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Score 8.9 out of 100
7 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

CallidusCloud LeadRocket

We have really enjoyed the personal level of customer service with CallidusCloud and the quick turn around on any concerns and issues. CallidusCloud works well as an integrated instance with Salesforce and also as a stand alone instance that can send to csv files. We have been able to build campaigns, track success of said campaigns and manage automation. The level of integration has been key to our success and to the ability to create professional, personalized templates that are true to our brand but allow us to innovate. We also are pleased with the way that we can add blocks of emails on during our busy times so that service is not interrupted.
Wendy Hamstra-Smith | TrustRadius Reviewer

Cordial

Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Berlynn Pierce | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

CallidusCloud LeadRocket
6.5
Cordial
7.5
WYSIWYG email editor
CallidusCloud LeadRocket
6.6
Cordial
4.0
Landing pages
CallidusCloud LeadRocket
6.4
Cordial
10.0
Dynamic content
CallidusCloud LeadRocket
Cordial
6.3
Ability to test dynamic content
CallidusCloud LeadRocket
Cordial
6.8
A/B testing
CallidusCloud LeadRocket
Cordial
7.0
Mobile optimization
CallidusCloud LeadRocket
Cordial
7.5
Email deliverability reporting
CallidusCloud LeadRocket
Cordial
8.8
List management
CallidusCloud LeadRocket
Cordial
7.5
Triggered drip sequences
CallidusCloud LeadRocket
Cordial
9.3

Lead Management

CallidusCloud LeadRocket
6.5
Cordial
Lead scoring and grading
CallidusCloud LeadRocket
8.0
Cordial
Data quality management
CallidusCloud LeadRocket
6.4
Cordial
Automated sales alerts and tasks
CallidusCloud LeadRocket
5.0
Cordial

Social Media Marketing

CallidusCloud LeadRocket
5.0
Cordial
Social sharing and campaigns
CallidusCloud LeadRocket
5.0
Cordial

Platform & Infrastructure

CallidusCloud LeadRocket
6.4
Cordial
Role-based workflow & approvals
CallidusCloud LeadRocket
6.4
Cordial

Reporting & Analytics

CallidusCloud LeadRocket
Cordial
7.0
Dashboards
CallidusCloud LeadRocket
Cordial
8.5
Standard reports
CallidusCloud LeadRocket
Cordial
6.5
Custom reports
CallidusCloud LeadRocket
Cordial
6.0

Pros

CallidusCloud LeadRocket

  • LeadFormix allows me to manage a large number of mailing lists for the same mailing, avoiding duplicates across lists and letting me suppress lists of my choice.
  • LeadFormix has a straightforward, no-frills email program. This means I can develop my email templates and copy without the hassle of a complicated design platform
  • LeadFormix allows me to share created emails across my team. This is great for collaborated campaigns.
Stephanie Rosenburg | TrustRadius Reviewer

Cordial

  • Provides helpful desktop and mobile previews.
  • Sends emails reliably.
  • Allows for pretty robust audience rules.
Nichole Aramapakul | TrustRadius Reviewer

Cons

CallidusCloud LeadRocket

  • The platform has room to improve on their customization for customers. CallidusCloud cannot easily customize reporting that you would specifically need but rather searches for the best resource that's closest to your demands.
  • CallidusCloud needs to improve their update process. It has almost been guaranteed that whenever an upgrade/update has been made, there will be a hidden glitch in the system that will be effected for at least 1-2 weeks after. In other words, when they fix something, something else breaks.
Amir Draquez | TrustRadius Reviewer

Cordial

  • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
  • A lot of the templating must be built from scratch.
  • Deliverability insights (out of the box) could be expanded further.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 11 answers
Fortunately we insisted on a three-month contract. They realllllllllly wanted us to sign up on an annual basis, but THANK GOD we can move away from LeadFormix without having invested too much time in developing content and workflows that would not arrive in our leads' in-boxes.
Chaunce Stanton | TrustRadius Reviewer

Cordial

No score
No answers yet
No answers on this topic

Usability

CallidusCloud LeadRocket

CallidusCloud LeadRocket 8.0
Based on 1 answer
Very easy to use and designed well.
Calvin Scharffs | TrustRadius Reviewer

Cordial

No score
No answers yet
No answers on this topic

Support Rating

CallidusCloud LeadRocket

CallidusCloud LeadRocket 6.0
Based on 2 answers
It has declined since we started with this company and it could be better.
Amir Draquez | TrustRadius Reviewer

Cordial

No score
No answers yet
No answers on this topic

Alternatives Considered

CallidusCloud LeadRocket

We selected CallidusCloud (Genius) based on the level of service for the price. It was more cost effective then Silver Pop which was another tool recommended to us. On the other hand, mail chimp did not provide the level of integration needed with our CRM - Salesforce. We need to be able to connect the response to an email campaign to the individual contact (student) record and determine the success of the campaign.
Wendy Hamstra-Smith | TrustRadius Reviewer

Cordial

Cordial by far has the best UI for simple navigation
Anonymous | TrustRadius Reviewer

Return on Investment

CallidusCloud LeadRocket

  • We have had problems with our emails landing up in spam which was hampering out marketing efforts.
  • Too many features that add very little value to business
  • You spend too much of time on the tool because the UI is very confusing
Sundeep Gopal | TrustRadius Reviewer

Cordial

  • Best to manage your clients' business.
  • Not ideal for freelancers.
Mohammed Anzil | TrustRadius Reviewer

Screenshots

Pricing Details

CallidusCloud LeadRocket

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CallidusCloud LeadRocket Editions & Modules

Edition
Marketing$501
  1. per user per month
Additional Pricing Details
Additional users, domains, DNS, dedicated IP, and email volume are available as add-ons. Monthly pricing is available upon request.

Cordial

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cordial Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CallidusCloud LeadRocket
2.9
Cordial
6.1

Likelihood to Renew

CallidusCloud LeadRocket
6.0
Cordial

Usability

CallidusCloud LeadRocket
8.0
Cordial

Support Rating

CallidusCloud LeadRocket
6.0
Cordial

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