Campaigner vs Mailchimp

• Number 1, is it's ease of use. We have not run into any problems where someone finds Campaigner difficult to use and this comes in handy every day. The more people that know how to use it the better because it reduces stress/buildup on others.
• We love the reporting system here. We use the clicks and opens to follow up with people all the time so to have all that detailed information is very beneficial.
• Customization is great. You can really make all your emails look exactly like they're pictured in your head.

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• Super easy integration to Pipedrive via Zapier, and I'm guessing it integrates seamlessly with hundreds of other CRMs.
• Intuitive UI when designing the email templates, you don't have to be a designer to use the templates that Mailchimp provides (although using a graphic designer to create newsletters etc. is always a good idea IMO...)
• Simple functionality when it comes to creating an email marketing funnel - no redundant complications that make your life harder when building the funnel

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• Campaigner is just too bare-bones. When we first started using Campaigner close to a decade ago it was perfect for what it was. But nowadays Campaigner is missing several features that their competitors offer like exit intent and cart abandonment emails.
• Campaigner has an astonishingly bad unsubscribe option. We have had many customers complain to us over the years that when they try to unsubscribe through the emails Campaigner sends, their unsubscribe does not go through.
• Hard to change account settings such as changing our subscription plan. We had to call and were told to wait 24 hours just to make a small change to our account.

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• The email template edit screen could be better as it keeps in saving automatically.
• Sometimes while logging in it asks for OTP and the OTP doesn't come quickly.
• Different campaign formats like a/b testing emails, social media emails, etc could be improved.

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• We are able to sell Campaigner as a premium feature
• The plans can be a bit pricey
• We do cover cost by using their flexible "bucket" model.

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• It has allowed us to save over $100/month that we were paying another email platform, wherein we could just use the free version of Mailchimp
• It has improved communication with reps and therefore less time and money spent on distractions and unnecessary communications.

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