What users are saying about
75 Ratings
10 Ratings
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Score 9 out of 100
75 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Camunda Platform

For clients with a need for mission-critical business applications, Camunda brings great process tech to those applications. For clients with good development capabilities, Camunda enables those developers to design around processes, instead of designing everything as a CRUD application that ignores processes. It's a great product for process purists and development purists, but it has appeal beyond these core groups. Camunda also provides good tools for having visibility into how the product works, which is also very valuable.
Scott Francis | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Camunda Platform
Laserfiche
8.8
Content capture & imaging
Camunda Platform
Laserfiche
9.3
File sync, storage & archiving
Camunda Platform
Laserfiche
9.4
Document management
Camunda Platform
Laserfiche
9.5
Records management
Camunda Platform
Laserfiche
9.5
Content search & retrieval
Camunda Platform
Laserfiche
8.7
Enterprise content collaboration
Camunda Platform
Laserfiche
8.1
Content publishing & creation
Camunda Platform
Laserfiche
8.4
Security, risk management & information governance
Camunda Platform
Laserfiche
9.1
Contract lifecycle management
Camunda Platform
Laserfiche
8.0
Automated workflows
Camunda Platform
Laserfiche
9.1
Mobile support
Camunda Platform
Laserfiche
8.4
Integration
Camunda Platform
Laserfiche
8.1

Pros

Camunda Platform

  • Task orchestration
  • Freeware
  • Graphical interface allows normal users to understand business process model diagrams more intuitively
Anonymous | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

Camunda Platform

  • Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI.
  • As an open source vendor, Camunda is under-covered in analyst reports.
Scott Francis | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

Camunda Platform

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

Camunda Platform

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

Camunda Platform

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

Camunda Platform

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support Rating

Camunda Platform

Camunda Platform 8.0
Based on 1 answer
Camunda provides pretty standard product support offerings.
Scott Francis | TrustRadius Reviewer

Laserfiche

Laserfiche 9.5
Based on 10 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

Camunda Platform

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

Camunda Platform

Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

Camunda Platform

  • Freeware makes testing and utilizing Camunda a cost-effective solution
  • High level of difficulty in implementation may require a lot more time and effort than normally expected. (2-3x more effort than other paid and fully featured solutions)
Anonymous | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

Camunda Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Camunda Platform Editions & Modules

Additional Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche Editions & Modules

Edition
Subscription$50.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Camunda Platform
9.0
Laserfiche
8.3

Likelihood to Renew

Camunda Platform
Laserfiche
8.6

Usability

Camunda Platform
Laserfiche
10.0

Reliability and Availability

Camunda Platform
Laserfiche
10.0

Performance

Camunda Platform
Laserfiche
9.0

Support Rating

Camunda Platform
8.0
Laserfiche
9.5

Online Training

Camunda Platform
Laserfiche
10.0

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