What users are saying about
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Top Rated
211 Ratings

Canto

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Top Rated
211 Ratings
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Score 9 out of 100
6 Ratings
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Score 8 out of 100

Attribute Ratings

  • Canto is rated higher in 1 area: Likelihood to Recommend
  • Canto and Extensis Portfolio are tied in 1 area: Support Rating

Likelihood to Recommend

9.0

Canto

90%
203 Ratings
8.0

Extensis Portfolio

80%
3 Ratings

Likelihood to Renew

8.8

Canto

88%
6 Ratings

Extensis Portfolio

N/A
0 Ratings

Usability

8.5

Canto

85%
82 Ratings

Extensis Portfolio

N/A
0 Ratings

Support Rating

8.4

Canto

84%
111 Ratings
8.4

Extensis Portfolio

84%
4 Ratings

Implementation Rating

7.9

Canto

79%
4 Ratings

Extensis Portfolio

N/A
0 Ratings

Likelihood to Recommend

Canto

Canto is ideal for companies that have a lot of items to keep tabs on, such as sales collateral or other materials needed internally. Canto is great for corporate use because everyone can access it easily via a simple link. However, there are times when finding items in Canto was difficult, but honestly, that is probably more user error than anything (such as naming conventions and whatnot). All in all, Canto is a very good product.
David Sanderson | TrustRadius Reviewer

Extensis Portfolio

Best for image asset management; hands down the most robust and cost-conscious solution we have worked with. Best for customer support--from design and integration to life-cycle maintenance. Best of expansion of catalogues and assets--- easily add asset packs onto your SaaS agreement as you need--no worries here. Portfolio is continuing to improve its video asset management. However, if you are seeking solely a video management solution, Portfolio is maturing, but not "there" just yet.
Christopher James | TrustRadius Reviewer

Pros

Canto

  • Facial recognition technology helps us tag key staff automatically.
  • The in-tool search and tagging features are very robust, allowing us to find the specific assets we need fast.
  • The AI driven auto tagging is a nice addition and helps broaden what we can look for.
  • The ability for outside vendors to seamlessly upload content straight into the tool saves a lot of work for us.
  • The ability to selectively share out specific assets or folders with other departments or principals is a great way to really capitalize on our assets without creating extra work for my team.
Daniel Campbell | TrustRadius Reviewer

Extensis Portfolio

  • Organization. It allows us to keep our photos organized and in their appropriate folders so we can find them again.
  • Search. Extensis Portfolio imports all the metadata from the photo and allows you to search for keywords or descriptions from its interface.
  • Sharing. Its NetPublish function allows for easy sharing across campus for other communicators to use photos we've selected for them.
Heather Miller | TrustRadius Reviewer

Cons

Canto

  • The download button is hard to find, a little obscure and I'm finding that employees are having a hard time figuring out how to download images without help/instructions.
  • I had to write up detailed instructions for employees on how to use Canto. It's not exactly user-friendly and self-explanatory upon first use. You have to use it a while to fully understand all capabilities.
  • When you do a search, there's the option where if you mouse over the search icon, a tool pops up allowing you to "search within" and the option to select other search filters. This is not easily findable. I have to tell people about it to narrow their search.
Luci Fortune | TrustRadius Reviewer

Extensis Portfolio

  • Permissions is a big deal. It is all or none access.
  • Very easy to make an irreversible database mistake with just a few clicks.
Anonymous | TrustRadius Reviewer

Pricing Details

Canto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

Extensis Portfolio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Canto

Canto 8.8
Based on 6 answers
We are very likely to renew our service with Canto. This is because of the support we have received and what we have seen Canto do so far for our company. We are finally able to organize our assets well and maintain governance over all of our digital assets. It has eliminated time difference issues and is equipping people within our company with a lot of content for them to use and push.
Nicole Schultz | TrustRadius Reviewer

Extensis Portfolio

No score
No answers yet
No answers on this topic

Usability

Canto

Canto 8.5
Based on 82 answers
Canto is about as easy to use as it gets. I have personally trained a handful of employees who are unfamiliar with DAM/marketing SaaS technology on how to use the platform for their needs. These trainings only take about half an hour (given they are using a very limited set of Canto's features), and afterward, they are pretty well-equipped to use the platform.
Brady Adams | TrustRadius Reviewer

Extensis Portfolio

No score
No answers yet
No answers on this topic

Support Rating

Canto

Canto 8.4
Based on 111 answers
The customer service at Canto is great. If I ever had a question, someone from the team would get back to me in a day. They always make time to schedule a call to address all your issues and concerns. I have enjoyed working with the staff at Canto for their professionalism and flexibility!
Anonymous | TrustRadius Reviewer

Extensis Portfolio

Extensis Portfolio 8.4
Based on 4 answers
We have someone in Extensis Portfolio's customer service who is the main contact whenever our group has questions or concerns. When we were looking into a campus-wide option for a digital asset management service, they were very forthcoming and easy to work with, and able to answer any questions that we had for them.
Heather Miller | TrustRadius Reviewer

Implementation Rating

Canto

Canto 7.9
Based on 4 answers
We should have planned and identified ingest and content librarian during transfer and launch. Our admins wear other hats and accountability and getting to planned milestones lagged a bit due to this.
Anonymous | TrustRadius Reviewer

Extensis Portfolio

No score
No answers yet
No answers on this topic

Alternatives Considered

Canto

I have done demos with A LOT of other digital asset managers and chose Canto out of all of them. Most of the Digital Asset Managers I used all do similar things. They all hold photos, they all have some kind of folder organization, and some have searchability and tagging. But overall Canto was the one for our team. It had an unbeatable price for the amount of storage. It had amazing searchability. The onboarding experience was very quick and painless. They helped us make the transition from all other platforms onto Canto. Canto was also the only service that third parties could leave comments on our content without having to pay for a seat on our platform.
Anonymous | TrustRadius Reviewer

Extensis Portfolio

We have been with Extensis for many years-- so the comparisons are outdated at this point. Companies like WebDAM, Adobe's Lightroom, mediavalet, and others, just don't have the robust catalogue management Portfolio does. There is a solidness and assurance of functionality we experience when using Portfolio-- nothing clunky or web-cloud shaky
Christopher James | TrustRadius Reviewer

Return on Investment

Canto

  • As of right now, we are still in the process of transitioning so I do not know any details on overall business effectiveness or any hard numbers. But as of now it seems very capable of handling the amount of information my company holds.
  • I think it is an amazing perk that you can literally upload any type of file on Canto, and then you can open any type of file on Canto as well. It is amazing to find a product that lets you open and view CAD or DWG files without having the actual program!
  • The idea behind having our information more at everyone's fingertips and helping productivity has boosted moral and people are optimistic.
Anonymous | TrustRadius Reviewer

Extensis Portfolio

  • Allows quick and easy image and asset searches.
  • Has been an invaluable tool for our organization by freeing up database employees to tackle other tasks.
Anonymous | TrustRadius Reviewer

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