Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Canvas
Score 8.3 out of 10
N/A
Instructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.N/A
Webex Meetings
Score 8.5 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
CanvasWebex Meetings
Editions & Modules
No answers on this topic
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
CanvasWebex Meetings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMust contact vendor for pricing information.Discount available for annual pricing.
More Pricing Information
Community Pulse
CanvasWebex Meetings
Features
CanvasWebex Meetings
Learning Management
Comparison of Learning Management features of Product A and Product B
Canvas
9.4
41 Ratings
14% above category average
Webex Meetings
-
Ratings
Course authoring9.741 Ratings00 Ratings
Course catalog or library9.238 Ratings00 Ratings
Player/Portal9.532 Ratings00 Ratings
Learning content9.534 Ratings00 Ratings
Mobile friendly9.740 Ratings00 Ratings
Progress tracking & certifications9.537 Ratings00 Ratings
Assignments9.741 Ratings00 Ratings
Compliance management9.232 Ratings00 Ratings
Learning administration9.536 Ratings00 Ratings
Learning reporting & analytics9.538 Ratings00 Ratings
Social learning9.533 Ratings00 Ratings
Gamification8.42 Ratings00 Ratings
Single Sign On (SSO) Enabled Learning9.22 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Canvas
-
Ratings
Webex Meetings
8.2
817 Ratings
4% above category average
High quality audio00 Ratings8.6811 Ratings
High quality video00 Ratings8.7803 Ratings
Low bandwidth requirements00 Ratings7.8772 Ratings
Mobile support00 Ratings7.9737 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Canvas
-
Ratings
Webex Meetings
8.4
803 Ratings
7% above category average
Desktop sharing00 Ratings8.8800 Ratings
Whiteboards00 Ratings8.0698 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Canvas
-
Ratings
Webex Meetings
8.5
811 Ratings
4% above category average
Calendar integration00 Ratings8.6770 Ratings
Meeting initiation00 Ratings8.7797 Ratings
Integrates with social media00 Ratings8.0331 Ratings
Record meetings / events00 Ratings8.8756 Ratings
Slideshows00 Ratings8.7688 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Canvas
-
Ratings
Webex Meetings
8.6
768 Ratings
6% above category average
Live chat00 Ratings8.7746 Ratings
Audience polling00 Ratings8.6662 Ratings
Q&A00 Ratings8.5669 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Canvas
-
Ratings
Webex Meetings
8.7
762 Ratings
8% above category average
User authentication00 Ratings8.6715 Ratings
Participant roles & permissions00 Ratings8.8742 Ratings
Confidential attendee list00 Ratings8.7451 Ratings
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Schoology Learning
Schoology Learning
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JioMeet
JioMeet
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User Ratings
CanvasWebex Meetings
Likelihood to Recommend
8.9
(83 ratings)
8.5
(830 ratings)
Likelihood to Renew
9.3
(5 ratings)
7.4
(55 ratings)
Usability
10.0
(9 ratings)
6.9
(110 ratings)
Availability
-
(0 ratings)
6.7
(443 ratings)
Performance
-
(0 ratings)
9.4
(418 ratings)
Support Rating
9.0
(11 ratings)
9.5
(113 ratings)
In-Person Training
10.0
(1 ratings)
8.8
(6 ratings)
Online Training
8.0
(1 ratings)
8.4
(6 ratings)
Implementation Rating
8.5
(2 ratings)
9.2
(19 ratings)
Configurability
-
(0 ratings)
9.0
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.7
(8 ratings)
Product Scalability
8.0
(1 ratings)
9.9
(414 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
9.5
(10 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(11 ratings)
User Testimonials
CanvasWebex Meetings
Likelihood to Recommend
Instructure
It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
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Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
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Pros
Instructure
  • Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
  • Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
  • Allowing teachers to create community with each other and collaborate in each-other's space.
  • Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
  • Easy messaging portal within each virtual classroom.
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Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
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Cons
Instructure
  • Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
  • Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
  • They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
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Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
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Likelihood to Renew
Instructure
The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
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Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
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Usability
Instructure
The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Instructure
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Instructure
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Instructure
I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
Instructure
The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
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Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Instructure
The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
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Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
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Implementation Rating
Instructure
Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Instructure
Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
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Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
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Contract Terms and Pricing Model
Instructure
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Instructure
No answers on this topic
Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
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Professional Services
Instructure
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Instructure
  • Canvas has helped us provide a more robust online component to our courses.
  • Canvas has helped us better adapt to a rapidly changing educational landscape.
  • Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots