Overall Satisfaction with Webex Meetings
The tool has come to innovate and improve internal communication and communication with customers. Previously we had a free tool but communication was cut off after a few minutes. Alternatives were evaluated and we requested demonstrations from our closest and most trusted provider to use Webex. The installation is very easy to perform, it does not require much capacity in laptops and it does not consume much resources. Our clients have liked the tool, they can schedule in their calendar and they can choose whether to connect from a laptop, smartphone or tablet. When running the application through a web browser, you only have to install a plugin for the first time and then the other connections are instantaneous. Presentation mode is very effective, remote desktop and provide assistance. Without a doubt, our staff was satisfied with the product, it improves communication with clients and it is a lot of fun.
- Stability.
- Interaction.
- Easy to use.
- Accessible tool.
- Fault tolerant.
- Improve communication with customers.
- More objective meetings within the company.
- Fast and accessible from anywhere with an Internet connection.
- The tool replaces boardroom meetings.
- The information that is spoken is more organized.
- Having a single conferencing tool makes it centralized in communication.
Webex is a very complete tool, it does not consume resources on laptops, and communication is very fluid. Platform stability is very good, fault-tolerant, and does not require a lot of bandwidth to work. You can record the sessions and you can invite many participants. The tool is of a very high level, it is very well designed.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
Yes
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Webex Meetings Feature Ratings
Cisco Hybrid Work
- Webex Meetings
- Webex App
- Cisco Meraki Wireless Access Point
- Working from anywhere (e.g., coffee shop, airport)
- Working from an office or other company space
- Working from home
Currently the company is in a hybrid way, there are little spaces that are connected to the meraki network to provide an excellent user experience, additionally the guest portal is used for clients. Additionally, Cisco switches have been installed for the core, distribution and access part, with this model the information travels in a better way, providing quality in the services that are shared with customers.
In many meetings with clients, the webex tool is used, which facilitates the presentation with connected users. There is a select group of the company that does its activities through Cisco AnyConnect, this provides an additional layer of security.
In many meetings with clients, the webex tool is used, which facilitates the presentation with connected users. There is a select group of the company that does its activities through Cisco AnyConnect, this provides an additional layer of security.
Basically the infrastructure was not configured to support home office, several adjustments had to be made at the level of firewall, vpn, creation of remote users, providing access. It took a couple of days to get it done but it worked, now every new call center campaign that comes out has the option to work both on site and at home.
Easy to use.
Centralized administration.
Platform control from the cloud.
Guarantee communication.
Have direct support with Cisco.
Improve the Wi-Fi experience of customers.
Centralized administration.
Platform control from the cloud.
Guarantee communication.
Have direct support with Cisco.
Improve the Wi-Fi experience of customers.
Clients had already been in some companies with hybrid modality. However, they were amazed by the new infrastructure, since it allowed for a better connection for their operations agents. Provided better stability, complied with additional security layers. Having centralized administration and using tools like Cisco Webex made it easier to hold meetings from anywhere.
Cisco tools provide many benefits for users. Greater reliability.Greater stability.Makes it easy to use.Lets present in a better way. It can be used on both laptop, PC and mobile. The tool allows you to save the sessions to be able to share them.
At the firewall rules, it is very easy to provide browsing permissions, since it can be allowed by url or by application.
At the firewall rules, it is very easy to provide browsing permissions, since it can be allowed by url or by application.
- Webex
- Microsoft Teams
- Google Meet
- GoTo