The best tool for business collaboration

The tool has come to innovate and improve internal communication and communication with customers. Previously we had a free tool but communication was cut off after a few minutes. Alternatives were evaluated and we requested demonstrations from our closest and most trusted provider to use Webex. The installation is very easy to perform, it does not require much capacity in laptops and it does not consume much resources. Our clients have liked the tool, they can schedule in their calendar and they can choose whether to connect from a laptop, smartphone or tablet. When running the application through a web browser, you only have to install a plugin for the first time and then the other connections are instantaneous. Presentation mode is very effective, remote desktop and provide assistance. Without a doubt, our staff was satisfied with the product, it improves communication with clients and it is a lot of fun.

Basically the infrastructure was not configured to support home office, several adjustments had to be made at the level of firewall, vpn, creation of remote users, providing access. It took a couple of days to get it done but it worked, now every new call center campaign that comes out has the option to work both on site and at home.

Easy to use. Centralized administration. Platform control from the cloud. Guarantee communication. Have direct support with Cisco. Improve the Wi-Fi experience of customers.

Clients had already been in some companies with hybrid modality. However, they were amazed by the new infrastructure, since it allowed for a better connection for their operations agents. Provided better stability, complied with additional security layers. Having centralized administration and using tools like Cisco Webex made it easier to hold meetings from anywhere.

Currently the company is in a hybrid way, there are little spaces that are connected to the meraki network to provide an excellent user experience, additionally the guest portal is used for clients. Additionally, Cisco switches have been installed for the core, distribution and access part, with this model the information travels in a better way, providing quality in the services that are shared with customers.

In many meetings with clients, the webex tool is used, which facilitates the presentation with connected users. There is a select group of the company that does its activities through Cisco AnyConnect, this provides an additional layer of security.

Cisco tools provide many benefits for users. Greater reliability.Greater stability.Makes it easy to use.Lets present in a better way. It can be used on both laptop, PC and mobile. The tool allows you to save the sessions to be able to share them.
At the firewall rules, it is very easy to provide browsing permissions, since it can be allowed by url or by application.

Webex has been a very useful tool for many years, it is important to highlight that it is a leading tool in the market that facilitates many tasks and interaction between users when joining a virtual meeting.Many times we do not have time to write down what is pending, but Webex generates with its AI a summary of the most important points of the meetings, so there is no need to worry about losing valuable information mentioned.Every week we have follow-up meetings, therefore it is important to keep notes and be able to discuss the progress and the next steps that have to be taken so as not to waste time repeating objectives or things that were already discussed before.

We have used Cisco Jabber to have calls, messages with team members.It is very useful and portable, we can connect from anywhere to have our daily, weekly and monthly calls. I highly recommend these collaboration tools because they are very helpful when taking notes and making calls, presentations, etc.

Cisco Webex has proven to be a very safe tool, easy to use and very secure, it provides many useful functions that you can make the most of with other team members, screen presentation, whiteboard, notes, chat, guests, etc. Users and guests like it because it is easy to access, it can be installed with the software on your laptop or run from your favorite browser.

I would expand the evaluation process to incorporate deeper testing, better integration checks, and a more thorough review of long term costs and security. Ensuring alignment between platform features and organizational needs is key, and making the decision more data driven helps avoid surprises down the road on the future.

We got other locations that could not have a online or in-person training, but we elaborated a summary with the previous information and experiencies to share with them. For basic use, Cisco Webex Meetings is easy to learn without formal training, but for advanced features and seamless integration into your company’s workflow, formal training or at least some self-guided learning may be beneficial.

Ensuring your meetings are secure should be a top priority, especially for sensitive or business-critical sessions, like: enable passwords for meetings, use waiting rooms, lock the meeting, require authentication for sensitive meetings, mute participants on entry, etc. By following these best practices for configuring Webex Meetings, you can ensure a secure, efficient, and well organized meeting experience for all participants. Tailor the settings to your specific needs, take full advantage of the platform’s features, and periodically review your configurations to optimize your usage.

There are many ways to configure and customize Webex Meetings to fit your organization’s needs, from security settings and branding to integrations and advanced features like breakout rooms and custom reporting. For teams that rely heavily on Webex for communication, leveraging these configurations can create a more tailored and efficient experience.

Yes, with the premium support I get priority assistance, which means my team can get faster responses to any issues. This is especially critical during important meetings or events where downtime can lead to significant disruptions. Premium support has helped me minimize the impact of technical problems by resolving them quickly and 24/7 attention.

The Marketing Manager was about to host a high stakes product webinar with hundreds of registered participants. The marketing team was prepared for the event, which includes live demos, Q&A sessions, and an interactive panel discussion. Just 30 minutes before the webinar begins, the marketing manager experienced an issue: the screen-sharing feature was not working properly. The screen appeared black to all participants, and the audio quality was intermittent. The manager was already under pressure, as this was a crucial event for driving product sales, and there was no time to reschedule or fix the issue on their own. There was a live session with support team and the error was fixed. The webinar kicked off without further issues. Thanks to the Webex support team’s fast and expert assistance, the Marketing Manager was able to host a flawless presentation, engaging with the audience, demonstrating the product, and hosting the Q&A smoothly.

Start with native integrations whenever possible for simplicity.Use APIs for custom or advanced integrations. Consider third-party tools like Zapier for easier, no-code integrations. Test integrations thoroughly before deployment. Be mindful of security, permissions, and data handling. Document the integration process for future reference and easier maintenance.

The principle terms that organizations often negotiate when purchasing Cisco Webex Meetings revolve around pricing, licenses, support, training, security features, and integration needs. The goal is to secure the best deal, tailored to the organization’s size, workflow, and future growth plans. Also the calculation of return on investment. The PoC helped us a lot to do some experimental testing and presenting the tool to leadership.

When working with a vendor like Cisco Webex Meetings, having an effective strategy can help ensure you get the best deal, streamline the implementation process, and maintain a positive ongoing relationship. Here are some tips and advice to help you deal more effectively with Cisco or any vendor for Webex Meetings: Understand Your Needs Clearly, Do Your Research, Ask for a Tailored Solution, Negotiate for Additional Training and Support, Be Clear on Service Level Agreements (SLAs).