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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Webex Meetings
    Editions & Modules
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Webex Meetings
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Webex Meetings
    Considered Both Products
    Cisco
    Chose Webex Meetings
    I use Teams and Webex Meetings side by side. Both have some good things and some not so good, so I take a good things from both of these tools. Webex is better for the actual hard work, but for keeping in touch with people I still use more Microsoft Teams.
    Incentivized
    Chose Webex Meetings
    Webex Meetings is very similar to Microsoft Teams. They both offer similar features and options. Zoom meetings are somewhat similar. The free version of Zoom Rooms is very limited. All offer the video calls to have a meeting. All offer a web version, so you don't have to …
    Incentivized
    Chose Webex Meetings
    They both work well
    Incentivized
    Chose Webex Meetings
    Webex is the only product that allows us to integrate our existing infrastructure and collaboration solutions right out of the box. We use On-Prem Call Manager and Unity Connection for Voicemail. Everything integrates in Webex seamlessly. If we were to switch to one of the …
    Incentivized
    Chose Webex Meetings
    I'd say the adoption of the Microsoft Teams product really drove us away from Webex Meetings. I think just the ease of use of users using the Microsoft Suite and what teams initially went in for at our company, which was really just a chatting tool, and now it's turned into …
    Incentivized
    Chose Webex Meetings
    Webex Meetings had the immediate call functionality, where this functionality is lagging in GMeet and Zoom, where it stands on top among its competitors. Webex Meetings has good-quality audio and video. The screensharing option in Webex Meetings is also really good. The …
    Incentivized
    Chose Webex Meetings
    I don't have experience with other products.
    Incentivized
    Chose Webex Meetings
    NA
    Incentivized
    Chose Webex Meetings
    Best quality of audio, branded room and spaces, easy to use.
    Incentivized
    Chose Webex Meetings
    They all handle collaboration and meetings well and all offer various experiences. On the whole I wouldn't say any one of the products stand out against the other so it would have to come down to ease of integration, installation an costing. Webex Meetings holds its own well …
    Incentivized
    Chose Webex Meetings
    Webex Meetings is almost incomparable more so because of the integration options and its variety of features that makes teamwork, collaboration and communication smooth.
    Incentivized
    Chose Webex Meetings
    Overall, Webex does a pretty good job. Google Meet ultimately ranks high because of how most schools utilize Google Apps to drive most of the digital learning environment and how teams integrates with a free LMS like Google Classroom. However, Zoom offers a lot of features and …
    Incentivized
    Chose Webex Meetings
    Webex compares well with gotomeeting software. It has excellent options, the go-to meeting app. It works well with the quality of connected hardware controls, like audio and video services. The chat and recording services work better, making it stand out in the industry. Works …
    Incentivized
    Chose Webex Meetings
    Webex works best for my work against all the tools we use. Helps in communication as well as better collaboration with everyone. Especially meeting clients has been great via Webex Meetings. Project team uses it mostly and find effective at all times. Project managers use it to …
    Incentivized
    Chose Webex Meetings
    Webex interface is great and beats many other software available in the market. It has better audio and video controls and provides a great way to share screen.
    The team has not raised concerns using Webex and has been satisfied using it yet. I believe the Webex has helped us …
    Incentivized
    Chose Webex Meetings
    We still use a combination of a few collaboration softwares. Webex offers the most enterprise-grade tools compared to its competitors. Many of our top market clients recommend and insist on Webex primarily for security and privacy reasons. The experience has always been smooth …
    Incentivized
    Chose Webex Meetings
    Meet is more favored as people already have a google account and its more known to people around the world
    Incentivized
    Chose Webex Meetings
    I like them much better. I think Zoom caused us a lot of issues for people with time and people couldn't be their own manager. We just had a lot of problems with Zoom. That's what we primarily used before this. So it has caused us a lot of problems in the past. So WebEx is way …
    Incentivized
    Chose Webex Meetings
    We are using Webex Meetings from last few years. Webex emphasizes data security and offers a stable connection, which is crucial for enterprise communications. Webex offers a suite of tools including screen sharing, virtual backgrounds, breakout rooms, real-time captions, and …
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    609 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    517 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    622 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    452 Answers
    Features
    Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings
    Feature
    Webex Meetings
    8.7
    845 Ratings
    9% above category average
    High quality audio9.0840 Ratings
    High quality video9.0832 Ratings
    Low bandwidth requirements8.0800 Ratings
    Mobile support8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Meetings
    Feature
    Webex Meetings
    8.4
    830 Ratings
    5% above category average
    Desktop sharing8.8829 Ratings
    Whiteboards8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Meetings
    Feature
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration8.7795 Ratings
    Meeting initiation8.5825 Ratings
    Integrates with social media8.4351 Ratings
    Record meetings / events8.9783 Ratings
    Slideshows8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Meetings
    Feature
    Webex Meetings
    8.8
    793 Ratings
    8% above category average
    Live chat8.8772 Ratings
    Audience polling9.0682 Ratings
    Q&A8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Meetings
    Feature
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication8.8740 Ratings
    Participant roles & permissions8.7767 Ratings
    Confidential attendee list9.0475 Ratings
    Best Alternatives
    Webex Meetings
    Small Businesses
    ClickMeeting
    Score9.6 out of 10
    Medium-sized Companies
    JioMeet
    Score9.9 out of 10
    Enterprises
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Webex Meetings
    Likelihood to Recommend
    8.8
    (864 ratings)
    Likelihood to Renew
    8.5
    (58 ratings)
    Usability
    8.1
    (117 ratings)
    Availability
    9.1
    (441 ratings)
    Performance
    9.5
    (416 ratings)
    Support Rating
    7.8
    (116 ratings)
    In-Person Training
    8.8
    (6 ratings)
    Online Training
    8.5
    (6 ratings)
    Implementation Rating
    9.7
    (22 ratings)
    Configurability
    7.1
    (15 ratings)
    Contract Terms and Pricing Model
    7.3
    (10 ratings)
    Ease of integration
    10.0
    (10 ratings)
    Product Scalability
    8.2
    (412 ratings)
    Professional Services
    8.9
    (9 ratings)
    Vendor post-sale
    9.7
    (12 ratings)
    Vendor pre-sale
    9.9
    (13 ratings)
    User Testimonials
    Webex Meetings
    Likelihood to Recommend
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
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    Pros
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
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    Cons
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
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    Likelihood to Renew
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
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    Usability
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
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    Reliability and Availability
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
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    Performance
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Support Rating
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    In-Person Training
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    Online Training
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Implementation Rating
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Alternatives Considered
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Scalability
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Return on Investment
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    ScreenShots