What users are saying about

Webex Meetings

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Top Rated
676 Ratings

Webex Meetings

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
676 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Webex Meetings

WebEx Meetings is well suited in an environment where you would want to meet with people in different states/countries and be able to fully immerse the team in a meeting (video chat, screen sharing, etc.). This platform is very robust and might not be necessary in an environment where you simply need to get on a call with people and discuss things.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
7.7
High quality audio
Webex Meetings
8.4
High quality video
Webex Meetings
8.2
Low bandwidth requirements
Webex Meetings
6.2
Mobile support
Webex Meetings
7.9

Screen Sharing

Webex Meetings
8.3
Desktop sharing
Webex Meetings
8.7
Whiteboards
Webex Meetings
7.8

Online Meetings / Events

Webex Meetings
7.9
Calendar integration
Webex Meetings
7.9
Meeting initiation
Webex Meetings
8.2
Integrates with social media
Webex Meetings
6.8
Record meetings / events
Webex Meetings
8.2
Slideshows
Webex Meetings
8.5

Online Events Collaboration

Webex Meetings
8.2
Live chat
Webex Meetings
8.2
Audience polling
Webex Meetings
8.2
Q&A
Webex Meetings
8.1

Online Events Security

Webex Meetings
7.9
User authentication
Webex Meetings
8.1
Participant roles & permissions
Webex Meetings
7.6
Confidential attendee list
Webex Meetings
8.1

Pros

  • The calendar on the platform provides a good visual as to when meetings are scheduled. It helps when we are scheduling new meetings to be able to easily see when meetings are already scheduled to start and end, so we can avoid double-booking.
  • There are many features within the application, including the ability to share and upload files to present, a feature we used often. It's helpful when trying to explain projects and complex ideas to clients to have something visual to show them.
  • There are many options in terms of package and prices, and in certain cases we can work with an account manager to customize the service(s) we need as an organization. What we had and were paying wasn't something that was shown on the website, which was both a pro and a con because it did get a bit confusing.
No photo available

Cons

  • I don’t know if this is user error but we have issues at times with giving control of a computer to another participant during a Meeting Center session.
  • I would like to have more control over the video, specifically being able to make the video camera the source that is shared with others in a full-screen mode.
  • As the administrator, I would like to be able to have more branding control.
Randy Palmer profile photo

Likelihood to Renew

Webex Meetings8.9
Based on 6 answers
We have yet to find a better solution.
No photo available

Usability

Webex Meetings9.5
Based on 6 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger profile photo

Support

Webex Meetings10.0
Based on 4 answers
It’s great because I’ve never needed to contact the support center for any issues.
Samantha McMahon profile photo

Implementation

Webex Meetings9.0
Based on 1 answer
I did not implement it, only used it, so I can't really comment on how it was implemented.
Andy Salo profile photo

Alternatives Considered

As a consultant, we have the opportunity to use many web conferencing software with our client organizations. WebEx falls right in the middle for the technologies. In my opinion, it's better than Skype for Business but not as good as newer web-conferencing technologies like Zoom or GoToMeeting.
No photo available

Return on Investment

  • We had a lot of upset employees and clients when we implemented another solution that turned out to not function as well as they were used to with WebEx.
  • We have a much higher rate of participation in online training classes with WebEx.
Randy Palmer profile photo

Pricing Details

Webex Meetings

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details