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Top Rated
110 Ratings
24 Ratings
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Score 8 out of 100

Zerto

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Top Rated
110 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Carbonite Availability is rated higher in 1 area: Likelihood to Recommend
  • Zerto is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

7.8

Carbonite Availability

78%
9 Ratings
5.6

Zerto

56%
53 Ratings

Likelihood to Renew

Carbonite Availability

N/A
0 Ratings
9.0

Zerto

90%
3 Ratings

Usability

8.2

Carbonite Availability

82%
1 Rating
8.4

Zerto

84%
27 Ratings

Support Rating

7.3

Carbonite Availability

73%
2 Ratings
8.8

Zerto

88%
45 Ratings

Implementation Rating

Carbonite Availability

N/A
0 Ratings
8.0

Zerto

80%
1 Rating

Contract Terms and Pricing Model

Carbonite Availability

N/A
0 Ratings
6.7

Zerto

67%
16 Ratings

Professional Services

Carbonite Availability

N/A
0 Ratings
7.6

Zerto

76%
5 Ratings

Likelihood to Recommend

Carbonite Availability

I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
Anonymous | TrustRadius Reviewer

Zerto

Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
Zach Koenig | TrustRadius Reviewer

Pros

Carbonite Availability

  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
John Stalzer | TrustRadius Reviewer

Zerto

  • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
  • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
  • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
  • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
  • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
Anonymous | TrustRadius Reviewer

Cons

Carbonite Availability

  • More verbose error messages. So we can fix problems with more ease
  • More bandwidth settings for throttling.
  • Ability to restart services on servers from the double take console
Adhir Kamal | TrustRadius Reviewer

Zerto

  • Moving a VM from one protection group to another could be simplified.
  • I would like to see an executive-style report of recovery and testing for upper management.
  • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
Jamie Orth | TrustRadius Reviewer

Pricing Details

Carbonite Availability

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Zerto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Carbonite Availability

No score
No answers yet
No answers on this topic

Zerto

Zerto 9.0
Based on 3 answers
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Anonymous | TrustRadius Reviewer

Usability

Carbonite Availability

Carbonite Availability 8.2
Based on 1 answer
the product UI is user friendly and product is straightforward to use.
Artur Estanqueiro | TrustRadius Reviewer

Zerto

Zerto 8.4
Based on 27 answers
Usability was the primary reason we purchased the software in the first place. We had compared it to several other software products in the same area, and it was by far the easiest to set up and use. Long-term maintenance proved to be similar, with updates driven by updates to VMware and vSphere, rather than the product itself.
Ian Hillier | TrustRadius Reviewer

Support Rating

Carbonite Availability

Carbonite Availability 7.3
Based on 2 answers
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
Anonymous | TrustRadius Reviewer

Zerto

Zerto 8.8
Based on 45 answers
Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
Anonymous | TrustRadius Reviewer

Implementation Rating

Carbonite Availability

No score
No answers yet
No answers on this topic

Zerto

Zerto 8.0
Based on 1 answer
Make sure the end goal is in mind before implementing. That way results meet expectations.
Rodney Carlson | TrustRadius Reviewer

Alternatives Considered

Carbonite Availability

It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point.Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
Anonymous | TrustRadius Reviewer

Zerto

We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
Greg Goss | TrustRadius Reviewer

Contract Terms and Pricing Model

Carbonite Availability

No score
No answers yet
No answers on this topic

Zerto

Zerto 6.7
Based on 16 answers
For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
Anonymous | TrustRadius Reviewer

Professional Services

Carbonite Availability

No score
No answers yet
No answers on this topic

Zerto

Zerto 7.6
Based on 5 answers
I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
Anonymous | TrustRadius Reviewer

Return on Investment

Carbonite Availability

  • It has allowed us through DR testing to meet contractual requirements of our major accounts..
  • It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.
Ron Sisler Jr | TrustRadius Reviewer

Zerto

  • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
  • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
Anonymous | TrustRadius Reviewer

Screenshots

Carbonite Availability

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