Carbonite Availability vs Zerto

• A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
• DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
• Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.

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• It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
• The continuous replication is done very well. The failover and failback process runs smoothly.
• This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.

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• More verbose error messages. So we can fix problems with more ease
• More bandwidth settings for throttling.
• Ability to restart services on servers from the double take console

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• I’d like to see improvements to the usage graphs so I could dig deeper into network bandwidth usage with the ability to see what VPG is using most of the bandwidth
• The ability to just failover a single server in a VPG would be useful, as this would reduce the number of VPG that have to be created
• Bulk editing of failover IP addresses would be helpful

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• It has allowed us through DR testing to meet contractual requirements of our major accounts..
• It gives us peace of mind that in the event of a major issue we can perform our daily business with a relative success rate.

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• For us, there really was no ROI to calculate when purchasing and implementing Zerto. We had no DR in place. We needed DR so we spun up a project, did some research, and found Zerto. It has had a positive impact on the business due to the fact that we can now pass our audit.

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