Carbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.
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Druva Security Cloud
Score 9.5 out of 10
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Workforce mobility and the rise of cloud
services is an essential part of any business, but it creates a number of
challenges for IT. Data spread across devices and cloud services, unpredictable
schedules, and varied network connections all complicate efforts to protect and
govern enterprise information.
The Druva Cloud Platform (formerly Druva inSync &
Druva Phoenix) provides unified data protection, management, and information
governance across endpoints and cloud…
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Pricing
Carbonite by OpenText
Druva Security Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite by OpenText
Druva Security Cloud
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Carbonite by OpenText
Druva Security Cloud
Considered Both Products
Carbonite by OpenText
No answer on this topic
Druva Security Cloud
Verified User
Analyst
Chose Druva Security Cloud
We have used Veeam Agent for Windows, Linux. Also, Evault and Carbonite Endpoint. Managing and configuring the systems and end-user data here is difficult as it does not support cloud data like O365, Box, etc. Also, it does not support Android and iOS.
Druva Data Resiliency Cloud's, encryption, single management portal and integrations made the decision easy. The pricing and the three year term made it even easier. When my cybersecurity insurance carrier mentioned Druva Phoenix as one of the best back up solutions to …
Features
Carbonite by OpenText
Druva Security Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite by OpenText
8.9
24 Ratings
3% above category average
Druva Security Cloud
9.5
146 Ratings
10% above category average
Universal recovery
10.09 Ratings
9.5110 Ratings
Instant recovery
3.811 Ratings
9.5111 Ratings
Recovery verification
9.79 Ratings
9.5108 Ratings
Business application protection
9.015 Ratings
9.590 Ratings
Multiple backup destinations
10.016 Ratings
9.3104 Ratings
Incremental backup identification
9.721 Ratings
9.6132 Ratings
Backup to the cloud
9.623 Ratings
9.6145 Ratings
Deduplication and file compression
9.013 Ratings
9.4137 Ratings
Snapshots
10.011 Ratings
9.6109 Ratings
Flexible deployment
8.912 Ratings
9.6113 Ratings
Management dashboard
8.912 Ratings
9.2137 Ratings
Platform support
8.913 Ratings
9.5117 Ratings
Retention options
6.714 Ratings
9.5137 Ratings
Encryption
9.814 Ratings
9.4123 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.
Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
They have more ways to improve in Analytics section and UX.
I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.
As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.
Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.
