What users are saying about

Catchpoint vs Foglight

Catchpoint
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Top Rated
60 Ratings
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Foglight
23 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100

Based on 60 reviews and ratings

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Foglight

23 Ratings
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Score 8.6 out of 100

Based on 23 reviews and ratings

Attribute Ratings

  • Foglight is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Catchpoint

89%
45 Ratings
9.0

Foglight

90%
6 Ratings

Likelihood to Renew

9.1

Catchpoint

91%
1 Rating

Foglight

N/A
0 Ratings

Usability

5.5

Catchpoint

55%
2 Ratings

Foglight

N/A
0 Ratings

Support Rating

8.9

Catchpoint

89%
48 Ratings

Foglight

N/A
0 Ratings

Likelihood to Recommend

Catchpoint

Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

Strengths [Foglight]
  • Monitoring, Alerting and Management of on-prem virtualization and physical servers
  • Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
  • Ease of use for end users is appreciated
Weaknesses [of Foglight]
  • Creation and management of custom monitors is a developer level activity requiring Groovy skillset
  • Less useful for management of an environment where there is a large amount of custom implementations
  • Commitment to longevity of cartridges/packs for specific subsystems
  • Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
  • Lack of API accessibility for external integrations to other analytics (splunk, etc.)

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Catchpoint

  • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
  • Catchpoint synthetic test that will be set up target an endpoint or URLS
  • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.

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Habtamu Asfaw | TrustRadius Reviewer
Habtamu Asfaw
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Foglight

  • Foglight NMS is very light on resources given the amount of monitoring connectivity options it provides. It is one of the few that I've trialed in the past that offers SNMP v3 connections.
  • The dashboard is concise with the main areas of interest. It can be customized as well if you have a particular use case.
  • Setting up alerts is straightforward with the ability to set custom thresholds. Alert emails get sent by configuring a primary mail server with the option to add a backup mail server in the event of a primary mail server outage or connectivity issues.

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Roger Mialkowski | TrustRadius Reviewer
Roger Mialkowski
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Cons

Catchpoint

  • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

  • GUI interface is difficult to navigate
  • No APM capabilities. They left this space about a year ago
  • We have had issues with the GUI response times. On a regular basis, the interface can take several minutes to refresh

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Aletha Diaz | TrustRadius Reviewer
Aletha Diaz
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Pricing Details

Catchpoint

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Foglight

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Likelihood to Renew

Catchpoint

Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

No score
No answers yet
No answers on this topic

Usability

Catchpoint

Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

No score
No answers yet
No answers on this topic

Support Rating

Catchpoint

Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

No score
No answers yet
No answers on this topic

Alternatives Considered

Catchpoint

Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.

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Brian Gill | TrustRadius Reviewer
Brian Gill
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Foglight

I have experienced great business insights from the operation of this product on our data and work environment. It closely monitors workflows to ensure that there is positive and regulated outcomes that meets company standards. It detects problems in early stages to avoid critical cases that can lead to higher cost and time wastage. It prepares data and all workloads to make the process of migration from our company to cloud servers more simple.

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Emma Woodbury | TrustRadius Reviewer
Emma Woodbury
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Return on Investment

Catchpoint

  • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
  • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
  • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

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Anonymous | TrustRadius Reviewer
Verified User
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Foglight

  • Positive - near instant alerts help combat potential problems quickly
  • Positive - minimizes business interruption
  • Positive - limits disruptions to productivity

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Jaime L. Regan | TrustRadius Reviewer
Jaime L. Regan
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