What users are saying about
Catchpoint
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Top Rated
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 60 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 23 reviews and ratings
Attribute Ratings
- Foglight is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.9
Catchpoint
89%
45 Ratings

9.0
Foglight
90%
6 Ratings
Likelihood to Renew

9.1
Catchpoint
91%
1 Rating

Foglight
N/A
0 Ratings
Usability

5.5
Catchpoint
55%
2 Ratings

Foglight
N/A
0 Ratings
Support Rating

8.9
Catchpoint
89%
48 Ratings

Foglight
N/A
0 Ratings
Likelihood to Recommend
Catchpoint
Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesFoglight
Strengths [Foglight]
- Monitoring, Alerting and Management of on-prem virtualization and physical servers
- Historical trending and baselining are excellent and being able to compare a problem period against the same sets of data for a period when there was no issue is especially helpful as part of troubleshooting.
- Ease of use for end users is appreciated
Weaknesses [of Foglight]
- Creation and management of custom monitors is a developer level activity requiring Groovy skillset
- Less useful for management of an environment where there is a large amount of custom implementations
- Commitment to longevity of cartridges/packs for specific subsystems
- Ability to create custom schedules/alerts/escalations is only available via a 3rd party product (from a former Quest developer) and is not particularly easy to manage/manipulate
- Lack of API accessibility for external integrations to other analytics (splunk, etc.)

Verified User
Engineer in Information Technology
Computer Software Company, 501-1000 employeesPros
Catchpoint
- Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
- Catchpoint synthetic test that will be set up target an endpoint or URLS
- Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
System Engineer
DotDash Meredith CorpMedia Production, 5001-10,000 employees
Foglight
- Foglight NMS is very light on resources given the amount of monitoring connectivity options it provides. It is one of the few that I've trialed in the past that offers SNMP v3 connections.
- The dashboard is concise with the main areas of interest. It can be customized as well if you have a particular use case.
- Setting up alerts is straightforward with the ability to set custom thresholds. Alert emails get sent by configuring a primary mail server with the option to add a backup mail server in the event of a primary mail server outage or connectivity issues.
Sole Proprietor
Zombie ComputersInformation Technology and Services, 1-10 employees
Cons
Catchpoint
- Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.

Verified User
Manager in Information Technology
Computer Hardware Company, 501-1000 employeesFoglight
- GUI interface is difficult to navigate
- No APM capabilities. They left this space about a year ago
- We have had issues with the GUI response times. On a regular basis, the interface can take several minutes to refresh
Sr. UNIX Systems Engineer
EsriComputer Software, 1001-5000 employees
Pricing Details
Catchpoint
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Foglight
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Catchpoint
Catchpoint 9.1
Based on 1 answer
Great and convenient to use.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 1001-5000 employeesFoglight
No score
No answers yet
No answers on this topic
Usability
Catchpoint
Catchpoint 5.5
Based on 2 answers
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employeesFoglight
No score
No answers yet
No answers on this topic
Support Rating
Catchpoint
Catchpoint 8.9
Based on 48 answers
I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!

Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employeesFoglight
No score
No answers yet
No answers on this topic
Alternatives Considered
Catchpoint
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Team Lead - Operations Technology
Cox AutomotiveAutomotive, 10,001+ employees
Foglight
I have experienced great business insights from the operation of this product on our data and work environment. It closely monitors workflows to ensure that there is positive and regulated outcomes that meets company standards. It detects problems in early stages to avoid critical cases that can lead to higher cost and time wastage. It prepares data and all workloads to make the process of migration from our company to cloud servers more simple.
Software Engineer
AvanadeInformation Technology & Services, 10,001+ employees
Return on Investment
Catchpoint
- The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
- Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
- I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay

Verified User
Consultant in Information Technology
Cosmetics Company, 10,001+ employeesFoglight
- Positive - near instant alerts help combat potential problems quickly
- Positive - minimizes business interruption
- Positive - limits disruptions to productivity
Associate Attorney
Harris Beach PLLCLaw Practice, 201-500 employees