What users are saying about
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Top Rated
60 Ratings

Catchpoint

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Top Rated
60 Ratings
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Score 9 out of 100
58 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Catchpoint

    Feature Set Not Supported
    N/A
    8.1

    SolarWinds ipMonitor

    81%
    SolarWinds ipMonitor ranks higher in 5/5 features

    Automated network device discovery

    N/A
    0 Ratings
    8.4
    84%
    10 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.8
    88%
    23 Ratings

    Alerts

    N/A
    0 Ratings
    8.7
    87%
    23 Ratings

    Network mapping

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    Customizable reports

    N/A
    0 Ratings
    6.9
    69%
    23 Ratings

    Attribute Ratings

    • Catchpoint is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
    • SolarWinds ipMonitor is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.9

    Catchpoint

    89%
    45 Ratings
    7.8

    SolarWinds ipMonitor

    78%
    23 Ratings

    Likelihood to Renew

    9.1

    Catchpoint

    91%
    1 Rating
    8.2

    SolarWinds ipMonitor

    82%
    1 Rating

    Usability

    5.5

    Catchpoint

    55%
    2 Ratings
    8.2

    SolarWinds ipMonitor

    82%
    6 Ratings

    Support Rating

    8.9

    Catchpoint

    89%
    48 Ratings
    8.8

    SolarWinds ipMonitor

    88%
    8 Ratings

    Likelihood to Recommend

    Catchpoint

    Experience testing. We have many many many forms that require the user step thru certain sequences to get to specific places to enter in the information. Once achieved, the user must use that information to perform other actions that must be frequently tested for response time and information accuracy. Once the first several forms are completed, they will in turn effect the outcome of the other actions. CP allows us to test each step of the experience and allows us to focus on specific actions and results. CP is not well suited to test environments that are ever changing as it is not as modularized as it can be. In environments that constantly change, it is difficult to keep CP up to date.
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
    Rekha Yadav | TrustRadius Reviewer

    Pros

    Catchpoint

    • Performance Chart Metrics: series of graphs and a chart summary. The number of graphs drawn depends on the metrics and settings chosen for the chart.
    • Catchpoint synthetic test that will be set up target an endpoint or URLS
    • Catchpoint Real User Monitoring (RUM) collects data from users browsing our sites via a JavaScript snippet.
    Habtamu Asfaw | TrustRadius Reviewer

    SolarWinds ipMonitor

    • ipMonitor is well suited to use SNMP sources to monitor up states and usage such as network interfaces
    • ipMonitor does a great job of measuring bandwidth usage and delivering a long term 'picture' of usage
    • ipMonitor has an exceptional interface that is easy to use and simple to navigate
    Mike Maner | TrustRadius Reviewer

    Cons

    Catchpoint

    • Adding an endpoint to be monitored requires a lot of steps (since there are a lot of functions and features). A quick-add feature would be nice. If the settings are similar, the interface allows you to duplicate an existing setup and tweak the settings.
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    • It is a very complete and versatile software, but its price can be somewhat high for small companies.
    • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
    • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
    Emma Jones Smith | TrustRadius Reviewer

    Pricing Details

    Catchpoint

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Catchpoint Editions & Modules

    Additional Pricing Details
    - White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking

    SolarWinds ipMonitor

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $1,570 installation

    SolarWinds ipMonitor Editions & Modules

    Edition
    ipMonitor -2500 Monitors$57701
    ipMonitor - 1000 Monitors$26201
    ipMonitor - 500 Monitors$15701
    1. installation
    Additional Pricing Details

    Likelihood to Renew

    Catchpoint

    Catchpoint 9.1
    Based on 1 answer
    Great and convenient to use.
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    SolarWinds ipMonitor 8.2
    Based on 1 answer
    I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
    Mike Maner | TrustRadius Reviewer

    Usability

    Catchpoint

    Catchpoint 5.5
    Based on 2 answers
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    SolarWinds ipMonitor 8.2
    Based on 6 answers
    SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
    Dylan Eikelenboom | TrustRadius Reviewer

    Support Rating

    Catchpoint

    Catchpoint 8.9
    Based on 48 answers
    I have supported 20-30 different vendor tools in my career and Catchpoint, by far, has the best customer service that I have ever experienced. They are very responsive and thoroughly track and provide visibility on progress. Their level one resources are generally very knowledgeable. Also, support is more than happy to join bridge calls to help troubleshoot application issues if requested. Finally, the scope of service provided by support is not just typical support activities - they will also help in creating new monitors, providing training/education, etc... I am extremely happy with Catchpoint support!
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    SolarWinds ipMonitor 8.8
    Based on 8 answers
    Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
    Nikhil Kumar Sharma | TrustRadius Reviewer

    Alternatives Considered

    Catchpoint

    Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
    Brian Gill | TrustRadius Reviewer

    SolarWinds ipMonitor

    We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
    Umair Mehboob | TrustRadius Reviewer

    Return on Investment

    Catchpoint

    • The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
    • Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
    • I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
    Anonymous | TrustRadius Reviewer

    SolarWinds ipMonitor

    • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
    • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
    • After initial setup and some tweaking, it requires little to no time to maintain.
    Paul Cheng | TrustRadius Reviewer

    Screenshots

    Catchpoint

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