Caterease vs Cvent Event Management

• Quick updates to contracts/files
• Great integrations available
• Report generation

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• Training - Cvent always has training sessions to explain how to use the platforms
• Communication - I get multiple emails on what is new and changing and how I can utilize their services within my company.
• Ease of Use - Cvent is very easy to understand and use!!

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• It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
• It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
• I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
• It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.

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• Connecting a contact record to Activity History or Transaction History results in a report instead of going directly to a list screen. It's difficult to transition from the report back to the original query.
• Marking participants is a challenge as the participation function is not up-front.
• It is difficult to track email addresses of people who have chosen to opt-out versus emails that have bounced and been automatically marked as opted-out.

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• Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
• Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
• It's nice to be able to generate contracts fairly quickly for clients

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• It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
• It allows for a more streamlined internal planning process with little room for variations from planner to planner.

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