Caterease vs. Cvent Event Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caterease
Score 5.0 out of 10
N/A
N/A
$85
per month
Cvent Event Management
Score 8.0 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Pricing
CatereaseCvent Event Management
Editions & Modules
Express
$85
per month
Standard
$125
per month
Professional
$165
per month
No answers on this topic
Offerings
Pricing Offerings
CatereaseCvent Event Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPrices are available at a 20% discount if billed annually.
More Pricing Information
Community Pulse
CatereaseCvent Event Management
Considered Both Products
Caterease

No answer on this topic

Cvent Event Management
Chose Cvent Event Management
I have used Salesforce Lightening in the past. While I was able to catch on quickly, it was very cumbersome, and a lot of our older co-workers still have trouble understanding it, and it was implemented almost a year ago. It's not intuitive and clunky. Also not professionally …
Chose Cvent Event Management
They are two totally different products and comparing the two wouldn't do either justice. It was the only other software I could find in the list that I use at my current business. I work at a family run business so sometimes we aren't as up to date as corporate owned …
Top Pros
Top Cons
Features
CatereaseCvent Event Management
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
8.2
41 Ratings
1% below category average
Responsive Design for Web Access00 Ratings8.239 Ratings
Mobile Application00 Ratings8.239 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.137 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
8.2
38 Ratings
0% above category average
Calendar integration00 Ratings7.933 Ratings
Meeting initiation00 Ratings8.128 Ratings
Integrates with social media00 Ratings7.826 Ratings
Record meetings / events00 Ratings8.820 Ratings
Slideshows00 Ratings8.020 Ratings
Event registration00 Ratings8.738 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
8.4
33 Ratings
5% above category average
Live chat00 Ratings8.427 Ratings
Audience polling00 Ratings8.232 Ratings
Q&A00 Ratings8.432 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
8.0
40 Ratings
7% below category average
User authentication00 Ratings7.938 Ratings
Participant roles & permissions00 Ratings8.036 Ratings
Confidential attendee list00 Ratings8.234 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
8.4
44 Ratings
1% above category average
Branding options00 Ratings8.339 Ratings
Integration to Marketing Automation00 Ratings8.327 Ratings
Attendee list export00 Ratings8.643 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Caterease
-
Ratings
Cvent Event Management
7.9
47 Ratings
2% below category average
Registration, RSVP, and ticketing00 Ratings8.643 Ratings
Email marketing00 Ratings7.945 Ratings
Livestreaming00 Ratings8.026 Ratings
Audience engagement00 Ratings7.836 Ratings
Event recording00 Ratings8.425 Ratings
Virtual booths00 Ratings7.223 Ratings
Networking00 Ratings7.529 Ratings
Event analytics00 Ratings8.244 Ratings
Best Alternatives
CatereaseCvent Event Management
Small Businesses

No answers on this topic

OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies

No answers on this topic

Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises

No answers on this topic

Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
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User Ratings
CatereaseCvent Event Management
Likelihood to Recommend
7.5
(3 ratings)
8.6
(290 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(29 ratings)
Usability
-
(0 ratings)
8.0
(29 ratings)
Availability
-
(0 ratings)
5.5
(3 ratings)
Performance
-
(0 ratings)
7.3
(3 ratings)
Support Rating
9.0
(1 ratings)
5.1
(75 ratings)
In-Person Training
-
(0 ratings)
6.4
(2 ratings)
Online Training
-
(0 ratings)
8.2
(2 ratings)
Implementation Rating
-
(0 ratings)
7.5
(13 ratings)
Configurability
-
(0 ratings)
7.3
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(3 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
CatereaseCvent Event Management
Likelihood to Recommend
Caterease
Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
Read full review
Cvent
Cvent Event Management has streamlined our processes, allowing a
small staff to manage our events effortlessly. From event set-up through
feedback, the software integrates all elements, reducing duplication of effort.
Our contact database tracks our membership, allowing us to charge the
appropriate registration cost and send event emails based on registration type.
Using the Attendee Hub App, we have eliminated the paper program and
communicate instantaneously with our attendees. Printing the badges onsite has
allowed us to keep registration open longer and gain more attendees.
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Pros
Caterease
  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
Read full review
Cvent
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
Read full review
Cons
Caterease
  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
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Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
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Likelihood to Renew
Caterease
No answers on this topic
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
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Usability
Caterease
No answers on this topic
Cvent
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
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Reliability and Availability
Caterease
No answers on this topic
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
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Performance
Caterease
No answers on this topic
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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Support Rating
Caterease
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
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Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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In-Person Training
Caterease
No answers on this topic
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
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Online Training
Caterease
No answers on this topic
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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Implementation Rating
Caterease
No answers on this topic
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Alternatives Considered
Caterease
I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
Read full review
Cvent
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.
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Scalability
Caterease
No answers on this topic
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
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Return on Investment
Caterease
  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
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Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
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