What users are saying about
44 Ratings
44 Ratings
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Score 8.5 out of 100
45 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

CATS ATS

I don't know how appropriate it'd be for large organizations with very large recruiting teams - cost per license might not make sense after a certain point. For small/medium sized businesses, it's absolutely worth a look. It's very affordable, super-easy to use, highly configurable, and set up is an breeze. Knowledge base is decent, and support is generally OK, though it's not necessarily a strength. The product team is engaged with the user community to crowdsource suggestions for updates/improvements and allows users to vote on others ideas that are appealing. Search functionality is solid and documents are instantly indexed as far as I can tell - I've never noticed any delay. It'll push postings out to various free job boards and you can customize to push out to pay boards as well. It will integrate to certain HRIS packages, so if that's of interest, making sure yours is on the supported list would be important. Data backup is super easy and would likely make changing to another ATS down the road pretty simple if the need arises.
Randall Kooistra | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

CATS ATS
8.3
SilkRoad Recruiting
7.6
Job Requisition Management
CATS ATS
8.0
SilkRoad Recruiting
8.0
Company Website Posting
CATS ATS
8.0
SilkRoad Recruiting
7.0
Publish to Social Media
CATS ATS
10.0
SilkRoad Recruiting
7.0
Job Search Site Posting
CATS ATS
10.0
SilkRoad Recruiting
7.0
Customized Application Form
CATS ATS
10.0
SilkRoad Recruiting
6.0
Resume Management
CATS ATS
10.0
SilkRoad Recruiting
7.0
Duplicate Candidate Prevention
CATS ATS
7.5
SilkRoad Recruiting
8.0
Candidate Search
CATS ATS
8.0
SilkRoad Recruiting
7.0
Applicant Tracking
CATS ATS
8.0
SilkRoad Recruiting
8.0
Collaboration
CATS ATS
7.0
SilkRoad Recruiting
8.0
Task Creation and Delegation
CATS ATS
10.0
SilkRoad Recruiting
9.0
Email Templates
CATS ATS
10.0
SilkRoad Recruiting
9.0
User Permissions
CATS ATS
7.0
SilkRoad Recruiting
7.0
Notifications and Alerts
CATS ATS
4.0
SilkRoad Recruiting
8.0
Reporting
CATS ATS
7.0
SilkRoad Recruiting
8.0

Pros

CATS ATS

  • Custom fields for all entities of any data type let's you track what you care about. Also customizable workflow with triggers can save a ton of time in automating processes and also ensuring steps aren't missed/established processes and protocols are adhered to.
  • Support is extremely responsive, knowledgeable and committed to resolving any issue.
  • Integrations with LinkedIn, job boards etc. is a big time saver and helps bring it all to one place.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

CATS ATS

  • Reporting has improved over the years but could still be better. It is what I would call "semi-customizable" in terms of what I can generate a report on, but would like full customization capability.
  • Mobile access is OK but not slick. Usually I don't need mobile access but every once in a while I'm out somewhere, need to grab something out of CATS and I can get it but I think there's a good opportunity to make it better.
Dave Murry | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CATS ATS

CATS ATS 8.4
Based on 10 answers
Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Caitlin Hostetter | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

CATS ATS

CATS ATS 2.7
Based on 1 answer
not recruiter friendly. workflow is not good
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Support Rating

CATS ATS

CATS ATS 4.5
Based on 1 answer
I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Bill Branstetter | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

Implementation Rating

CATS ATS

CATS ATS 9.1
Based on 1 answer
This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Randall Kooistra | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Alternatives Considered

CATS ATS

I find CATS ATS easier to use then Salesforce, on the recruitment side. It's hard to create pipelines like you can in CATS ATS. I, however, have used other customized ATS using Microsoft Access. I have used HRConnect which was developed by a firm I worked for using MS Access. It which was a great tracking and reporting tool. It logged calls out, calls in, length of calls, job orders, candidate submissions and tracked all the status automatically.
Ashley Thompson | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Return on Investment

CATS ATS

  • We were able to reduce the amount of time we spent posting to various job boards by more than 75%.
  • We were able to reduce the time it takes to find, engage, submit and ultimately hire candidates.
  • We were able to recoup the entire cost of the tool within less than 2 months.
LeQuay Marsh, MHCS, TAS, ECRE | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CATS ATS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CATS ATS Editions & Modules

Edition
Monthly Pro Plan$991
Annual Pro Plan$691
  1. per user, per month
Additional Pricing Details
Please visit the CATS pricing page to compare plans and features

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Recruiting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CATS ATS
8.0
SilkRoad Recruiting
7.0

Likelihood to Renew

CATS ATS
8.4
SilkRoad Recruiting
5.0

Usability

CATS ATS
2.7
SilkRoad Recruiting
6.0

Reliability and Availability

CATS ATS
9.1
SilkRoad Recruiting
9.0

Performance

CATS ATS
5.9
SilkRoad Recruiting

Support Rating

CATS ATS
4.5
SilkRoad Recruiting
5.0

Implementation Rating

CATS ATS
9.1
SilkRoad Recruiting

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