What users are saying about
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
191 Ratings
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

SmartRecruiters

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
191 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

CATS ATS

I don't know how appropriate it'd be for large organizations with very large recruiting teams - cost per license might not make sense after a certain point. For small/medium sized businesses, it's absolutely worth a look. It's very affordable, super-easy to use, highly configurable, and set up is an breeze. Knowledge base is decent, and support is generally OK, though it's not necessarily a strength. The product team is engaged with the user community to crowdsource suggestions for updates/improvements and allows users to vote on others ideas that are appealing. Search functionality is solid and documents are instantly indexed as far as I can tell - I've never noticed any delay. It'll push postings out to various free job boards and you can customize to push out to pay boards as well. It will integrate to certain HRIS packages, so if that's of interest, making sure yours is on the supported list would be important. Data backup is super easy and would likely make changing to another ATS down the road pretty simple if the need arises.
Randall Kooistra | TrustRadius Reviewer

SmartRecruiters

It is being well suited to my organization where previously I was facing major issues regarding data centralization, reports of individuals, recruitment issues. Now with SmartRecruiters, all my problems got vanish away. Also, another thing that got solved is that resumes are saved as a backup in case needed. We can also update candidates about their job status through this portal as previously it was very hectic to tell candidates manually. Now in just one click, it will be updated to candidates.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

CATS ATS
8.3
SmartRecruiters
8.3
Job Requisition Management
CATS ATS
8.0
SmartRecruiters
8.7
Company Website Posting
CATS ATS
8.0
SmartRecruiters
8.8
Publish to Social Media
CATS ATS
10.0
SmartRecruiters
8.3
Job Search Site Posting
CATS ATS
10.0
SmartRecruiters
8.5
Customized Application Form
CATS ATS
10.0
SmartRecruiters
8.9
Resume Management
CATS ATS
10.0
SmartRecruiters
8.6
Duplicate Candidate Prevention
CATS ATS
7.5
SmartRecruiters
7.4
Candidate Search
CATS ATS
8.0
SmartRecruiters
8.3
Applicant Tracking
CATS ATS
8.0
SmartRecruiters
8.5
Collaboration
CATS ATS
7.0
SmartRecruiters
8.2
Task Creation and Delegation
CATS ATS
10.0
SmartRecruiters
8.3
Email Templates
CATS ATS
10.0
SmartRecruiters
7.8
User Permissions
CATS ATS
7.0
SmartRecruiters
8.3
Notifications and Alerts
CATS ATS
4.0
SmartRecruiters
8.6
Reporting
CATS ATS
7.0
SmartRecruiters
7.2

Pros

CATS ATS

  • Custom fields for all entities of any data type let's you track what you care about. Also customizable workflow with triggers can save a ton of time in automating processes and also ensuring steps aren't missed/established processes and protocols are adhered to.
  • Support is extremely responsive, knowledgeable and committed to resolving any issue.
  • Integrations with LinkedIn, job boards etc. is a big time saver and helps bring it all to one place.
Anonymous | TrustRadius Reviewer

SmartRecruiters

  • Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
  • Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
  • Approvals - Approvals of job requisitions and offers could not be simpler.
  • Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
Anonymous | TrustRadius Reviewer

Cons

CATS ATS

  • Reporting has improved over the years but could still be better. It is what I would call "semi-customizable" in terms of what I can generate a report on, but would like full customization capability.
  • Mobile access is OK but not slick. Usually I don't need mobile access but every once in a while I'm out somewhere, need to grab something out of CATS and I can get it but I think there's a good opportunity to make it better.
Dave Murry | TrustRadius Reviewer

SmartRecruiters

  • SmartRecruiters could easily use some lower tier pricing packages - particularly for super small companies with smaller budgets who may be unable to keep up one year agreements. Option to downgrade during time of need, or during lull in hiring, should be easy - would help retain SmartRecruiters clients while clients maintain full access to their recruiting software systems.
  • SmartRecruiters staff could be more helpful when the business has a need to downgrade levels (from $300/mo) to save in monthly expenditures, in order to keep clients. Or, at least offer an option to downgrade for little/no fee simply to have the business data retention factor - enabling for easy, quick upgrades for full access at later date (as in, seasonal businesses who hire once or twice per year).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CATS ATS

CATS ATS 8.4
Based on 10 answers
Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.
Caitlin Hostetter | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 10.0
Based on 14 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer | TrustRadius Reviewer

Usability

CATS ATS

CATS ATS 2.7
Based on 1 answer
not recruiter friendly. workflow is not good
Anonymous | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.0
Based on 14 answers
Its very intuitive in nature and also the amount of steps required to fill a New Hire form up to the point of position closure is very seamless and so I think it makes it more robust as compared to the other players in the market. So yes it deserves a 9 rating.
Anonymous | TrustRadius Reviewer

Reliability and Availability

CATS ATS

CATS ATS 9.1
Based on 2 answers
No answer on this topic is available.

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak | TrustRadius Reviewer

Performance

CATS ATS

CATS ATS 5.9
Based on 2 answers
No answer on this topic is available.

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak | TrustRadius Reviewer

Support Rating

CATS ATS

CATS ATS 4.5
Based on 1 answer
I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.
Bill Branstetter | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 8.3
Based on 12 answers
We haven't had to use SmartRecruiters support very often because the product works quite well. We did have a few issues with some customizations and it took us a long time to talk to someone who could understand what we were trying to do and help us troubleshoot the issue.
Mark McCully | TrustRadius Reviewer

In-Person Training

CATS ATS

No answers on this topic

SmartRecruiters

Quick and easy to learn.
Aaron Fitzgerald | TrustRadius Reviewer

Implementation Rating

CATS ATS

CATS ATS 9.1
Based on 1 answer
This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base
Randall Kooistra | TrustRadius Reviewer

SmartRecruiters

SmartRecruiters 9.1
Based on 2 answers
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak | TrustRadius Reviewer

Alternatives Considered

CATS ATS

I find CATS ATS easier to use then Salesforce, on the recruitment side. It's hard to create pipelines like you can in CATS ATS. I, however, have used other customized ATS using Microsoft Access. I have used HRConnect which was developed by a firm I worked for using MS Access. It which was a great tracking and reporting tool. It logged calls out, calls in, length of calls, job orders, candidate submissions and tracked all the status automatically.
Ashley Thompson | TrustRadius Reviewer

SmartRecruiters

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Michelle Sexton | TrustRadius Reviewer

Scalability

CATS ATS

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak | TrustRadius Reviewer

Return on Investment

CATS ATS

  • We were able to reduce the amount of time we spent posting to various job boards by more than 75%.
  • We were able to reduce the time it takes to find, engage, submit and ultimately hire candidates.
  • We were able to recoup the entire cost of the tool within less than 2 months.
LeQuay Marsh, MHCS, TAS, ECRE | TrustRadius Reviewer

SmartRecruiters

  • We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
  • Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
  • We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.
Ken Gardner, aPHR, CUDE | TrustRadius Reviewer

Screenshots

Pricing Details

CATS ATS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CATS ATS Editions & Modules

Edition
Monthly Pro Plan$991
Annual Pro Plan$691
  1. per user, per month
Additional Pricing Details
Please visit the CATS pricing page to compare plans and features

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

Rating Summary

Likelihood to Recommend

CATS ATS
8.0
SmartRecruiters
8.3

Likelihood to Renew

CATS ATS
8.4
SmartRecruiters
10.0

Usability

CATS ATS
2.7
SmartRecruiters
9.0

Reliability and Availability

CATS ATS
9.1
SmartRecruiters
9.0

Performance

CATS ATS
5.9
SmartRecruiters
10.0

Support Rating

CATS ATS
4.5
SmartRecruiters
8.3

Implementation Rating

CATS ATS
9.1
SmartRecruiters
9.1

Scalability

CATS ATS
SmartRecruiters
9.0

Add comparison