CATS ATS vs Zoho Recruit

• Custom fields for all entities of any data type let's you track what you care about. Also customizable workflow with triggers can save a ton of time in automating processes and also ensuring steps aren't missed/established processes and protocols are adhered to.
• Support is extremely responsive, knowledgeable and committed to resolving any issue.
• Integrations with LinkedIn, job boards etc. is a big time saver and helps bring it all to one place.

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• Cost as a Third Party Recruiter - We have researched hundreds of ATSs suitable for a third party recruiter and we love Zoho because it does nearly everything it's bigger competitors do at a quarter of the cost.
• Automated emails - in particular we use the automatic e-mails functionality all the time, which you can associate with a particular status for candidate. So any recurring e-mail text can be set up to link to a particular phase of the recruiting process, or anything you want actually, and then any candidate status can be changed to automatically send them the e-mail.
• Job boards - Zoho has excellent options when it comes to posting on job boards. It integrates with indeed.com, Although you do have to pay indeed separately. And it posts to other free job boards automatically like glassdoor.com.
• Ease of use - Zoho is very easy to set up and maintain in terms of integration with your website. You don't even need technical skill, and it can filter all the Jobs and list them in whatever way you want.
• Customizable - one of our favorite things is how customizable Zoho is. From the application form and individual fields to the layout of job listings to particular steps in the recruiting process that you need, you can change anything to suit your needs.
• Support - whenever anyone has a question, or (rarely) a problem, Zoho email support responds usually within hours of an inquiry.
• Updates and improvements - with their new candidate login capability (due out any day now) and (later) automatic job alerts to candidates Zoho will have absolutely everything a recruiter could want.

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• Reporting has improved over the years but could still be better. It is what I would call "semi-customizable" in terms of what I can generate a report on, but would like full customization capability.
• Mobile access is OK but not slick. Usually I don't need mobile access but every once in a while I'm out somewhere, need to grab something out of CATS and I can get it but I think there's a good opportunity to make it better.

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• When searching for a name, it brings up much too broad of a list.
• Adding candidates from LinkedIn sometimes has a lengthy delay and takes up to 2 minutes to be able to search from them, though I have found a workaround by navigating to the home page to find activity of adding a candidate.
• Would be helpful if it were more intuitive with adding duplicates.

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• We were able to reduce the amount of time we spent posting to various job boards by more than 75%.
• We were able to reduce the time it takes to find, engage, submit and ultimately hire candidates.
• We were able to recoup the entire cost of the tool within less than 2 months.

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• As a positive impact, it keeps our small business knowledgable about the possible candidates and their aspirations.
• Gives us direction about our next step concerning the human resources needs in our business.
• Provides us a list of possible candidates if a great opportunity opens in the next semester.

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