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Celonis vs. IBM Cloud Pak for Business Automation vs. UiPath Process Mining

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    IBM Cloud Pak for Business Automation

    Score9 out of 10
    N/AIBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A

    UiPath Process Mining

    Score9.5 out of 10
    N/AUiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by UiPath (October 2019).N/A
    Pricing
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeRequiredOptionalNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.
    More Pricing Information
    Community Pulse
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Considered Multiple Products
    Celonis
    Chose Celonis
    Celonis provides a very stable environment and ability to connect to multiple source systems. The Integration to the other applications, ability to perform the most recent trends in field of Process Mining, such as OCPM , to uncover and present closer to reality perspective of …
    Incentivized
    Chose Celonis
    Celonis was the only solution that provided a track record of experience in Inventory Management, both out of the box and a success story.
    Incentivized
    Chose Celonis
    Celonis wins in: - Platform performance - Customization (thanks to PQL in panels) - Data handling (transformations) - Academy and support
    Incentivized
    Chose Celonis
    - Celonis is more flexible (in data management and dashboards)
    - Celonis has more support material and better learning courses
    Incentivized
    Chose Celonis
    Celonis is well presented and has a lot of resources for learn also autonomously how to set the platform at least for the main/principal functions. So it is quite easy to understand and to set up at the beginning.
    Moreover it is a platform already adopted by several strategic …
    Incentivized
    Chose Celonis
    Celonis appears to be more complete and offer more functionalities for taking action after the analysis. Furthermore Celonis product seems to have a better and faster continuous improvement compared to competitors.
    Incentivized
    Chose Celonis
    The main reason was the global support structure to support the scale of huge enterprises. And the available analysis to kick starts the usage.
    Incentivized
    Chose Celonis
    Better UI and ETL process. Better company to sell with. More friendly company to work with.
    Incentivized
    Chose Celonis
    Celonis is unique in process mining and related insight capabilities and a industry leader now.
    Incentivized
    Chose Celonis
    Celonis has been exceptionally leading in this space with its unique proposition and advanced solutions.
    Incentivized
    Chose Celonis
    Celonis has more than 60% market share of the process mining market. It has a great ability to bring together different ERP systems data together to create the end-to-end business value stream view. It covers all aspects of process mining like data extraction, dashboards, …
    Incentivized
    Chose Celonis
    The out of box features of Celonis such as App Store, dedicated execution management system, and capabilities to slice and dice the process steps/data set to a granular level make Celonis the leader in this segment. Especially for SAP ERP systems with predefined process …
    Incentivized
    IBM
    No answer on this topic
    UiPath
    Chose UiPath Process Mining
    As we started looking for a process mining software, we checked the most popular ones first, reviewed them, calculated prices, and we finally decided with UiPath. It doesn't require that much technical knowledge as the others, and as it is priced by features used, we could …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    91%
    Would buy again
    30 Answers
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    100%
    Delivers good value for the price
    30 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    97%
    Happy with the feature set
    32 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    97%
    Implementation went as expected
    30 Answers
    96%
    Implementation went as expected
    22 Answers
    Features
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Process Mining
    Comparison of Process Mining features of Celonis and IBM Cloud Pak for Business Automation and UiPath Process Mining
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    IBM Cloud Pak for Business Automation
    -
    Ratings
    UiPath Process Mining
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Celonis and IBM Cloud Pak for Business Automation and UiPath Process Mining
    Feature
    Celonis
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.3
    1 Ratings
    0% above category average
    UiPath Process Mining
    -
    Ratings
    API for custom integration00 Ratings7.31 Ratings00 Ratings
    Plug-ins00 Ratings7.31 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Celonis and IBM Cloud Pak for Business Automation and UiPath Process Mining
    Feature
    Celonis
    -
    Ratings
    IBM Cloud Pak for Business Automation
    6.4
    1 Ratings
    20% below category average
    UiPath Process Mining
    -
    Ratings
    Dashboards00 Ratings6.41 Ratings00 Ratings
    Standard reports00 Ratings6.41 Ratings00 Ratings
    Custom reports00 Ratings6.41 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Celonis and IBM Cloud Pak for Business Automation and UiPath Process Mining
    Feature
    Celonis
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    3% above category average
    UiPath Process Mining
    -
    Ratings
    Process designer00 Ratings8.21 Ratings00 Ratings
    Process simulation00 Ratings7.31 Ratings00 Ratings
    Business rules engine00 Ratings7.31 Ratings00 Ratings
    SOA support00 Ratings7.31 Ratings00 Ratings
    Process player00 Ratings7.31 Ratings00 Ratings
    Form builder00 Ratings8.21 Ratings00 Ratings
    Model execution00 Ratings7.31 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Celonis and IBM Cloud Pak for Business Automation and UiPath Process Mining
    Feature
    Celonis
    -
    Ratings
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    9% above category average
    UiPath Process Mining
    -
    Ratings
    Business Process Modeling00 Ratings7.31 Ratings00 Ratings
    Decision Modeling00 Ratings7.31 Ratings00 Ratings
    Code-Based Automation00 Ratings8.21 Ratings00 Ratings
    No-Code Automation00 Ratings7.31 Ratings00 Ratings
    Best Alternatives
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Small Businesses
    No answers on this topic
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Appian
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Likelihood to Recommend
    9.2
    (189 ratings)
    8.9
    (38 ratings)
    8.6
    (26 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    9.1
    (3 ratings)
    8.6
    (2 ratings)
    Usability
    8.1
    (6 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    8.1
    (23 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    CelonisIBM Cloud Pak for Business AutomationUiPath Process Mining
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    IBM
    Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
    Incentivized
    Read full review
    UiPath
    document understanding, which is a key aspect of process mining, has its strengths and weaknesses. Its capability with handwritten or scanned documents is not there yet - compared to its competitors such as Abbyy. However, the integration with Uipath orchestrator and the studio is fantastic, plus its ability to integrate seamlessly with other applications.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    IBM
    • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
    • Helps us to analyze complex workflows for our clients.
    • Accelerate our growth to digital transformation.
    • Reduce clients wait time. Hence we are able to deliver on time.
    Incentivized
    Read full review
    UiPath
    • UiPath can automate any application (Citrix, .NET, HTML, Java, and Office), and is also compatible with Mainframe, SAP, Oracle, and many more systems.
    • There are no design flaws.
    • Efficiently manage a large number of users.
    • Integrated with office desk.
    • Easy to navigate.
    • Uipath technicians always respond in a short time to any problem.
    • Little loss of information when saving information.
    • Reduces documentation management times.
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    IBM
    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Incentivized
    Read full review
    UiPath
    • It seems to be offered as a stand-alone product by UiPath which tends to increase the number of dedicated platforms that in-house developers have to mind. Integration into one of its already existing platforms would have been the best. Nonetheless, this does not impact its performance in any way, but rather the productivity of the user in the long run.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    IBM
    IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
    Incentivized
    Read full review
    UiPath
    It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    UiPath
    It's the best tool in the market.
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    UiPath
    It a good product. I would definitely keep using it in the near future. We have had good feedback within the team and also from our stakeholders on the other side of the table. Right now, there isn't any other tool out there better for doing the tasks that UiPath is doing.
    Read full review
    In-Person Training
    Celonis
    No answers on this topic
    IBM
    No answers on this topic
    UiPath
    The trainer was well trained.
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    IBM
    No answers on this topic
    UiPath
    No answers on this topic
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    IBM
    There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
    Incentivized
    Read full review
    UiPath
    UiPath platform allows more flexibility when developing processes and has a great product road map. They are investing in developing new features and improving their products which will allow our clients to accomplish more using UiPath.
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    IBM
    • A platform with multiple functions, automations and system monitoring.
    • The components of this software help to obtain results from the first month of its implementation.
    • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
    Incentivized
    Read full review
    UiPath
    • From the perspective of a 15-man company, UiPath Process Mining enables us to forecast the long term performance needs of our human force, processes, infrastructure, and machinery.
    • Reusability stands out as one of our company's objectives. UiPath Process Mining offers performance data and analytics that guide us and act as benchmarking parameters while gauging the performance of our robots and processes.
    • A company that is intending or already scaled, the accuracy of the performance analytics of your RPA strategy is most vital to minimise resource wastage. UiPath Process Mining has enabled us to track the correlation of our productivity and performance with the resources at hand and then come to rather more accurate business decisions in this regard.
    Incentivized
    Read full review
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