CenterPoint Payroll vs. Paycom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterPoint Payroll
Score 10.0 out of 10
N/A
Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.N/A
Paycom
Score 7.3 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
CenterPoint PayrollPaycom
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CenterPoint PayrollPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CenterPoint PayrollPaycom
Top Pros
Top Cons
Features
CenterPoint PayrollPaycom
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CenterPoint Payroll
10.0
1 Ratings
20% above category average
Paycom
7.5
370 Ratings
7% below category average
Pay calculation10.01 Ratings7.9359 Ratings
Benefit plan administration10.01 Ratings7.5307 Ratings
Direct deposit files10.01 Ratings8.0359 Ratings
Salary revision and increment management10.01 Ratings7.1294 Ratings
Reimbursement management10.01 Ratings7.0199 Ratings
Support for external payroll vendors00 Ratings6.447 Ratings
Off-cycle/On-Demand payment00 Ratings8.713 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
6.9
357 Ratings
13% below category average
Employee demographic data00 Ratings7.3324 Ratings
Employment history00 Ratings6.8310 Ratings
Job profiles and administration00 Ratings7.0311 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings6.6312 Ratings
Organizational charting00 Ratings5.9234 Ratings
Organization and location management00 Ratings8.0270 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings6.8256 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
7.5
326 Ratings
8% below category average
Approval workflow00 Ratings7.4311 Ratings
Balance details00 Ratings7.5311 Ratings
Annual carry-forward and encashment00 Ratings7.7258 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
7.5
371 Ratings
8% below category average
View and generate pay and benefit information00 Ratings7.8364 Ratings
Update personal information00 Ratings8.2367 Ratings
View company policy documentation00 Ratings7.6326 Ratings
Employee recognition00 Ratings6.4177 Ratings
View job history00 Ratings7.7291 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
4.9
26 Ratings
45% below category average
Tracking of all physical assets00 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
6.3
318 Ratings
19% below category average
Report builder00 Ratings6.5312 Ratings
Pre-built reports00 Ratings6.5309 Ratings
Ability to combine HR data with external data00 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
7.1
313 Ratings
12% below category average
New hire portal00 Ratings7.5310 Ratings
Manager tracking tools00 Ratings6.8268 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
5.4
181 Ratings
41% below category average
Corporate goal setting00 Ratings4.236 Ratings
Individual goal setting00 Ratings6.3168 Ratings
Line-of sight-visibility00 Ratings4.835 Ratings
Performance tracking00 Ratings6.4177 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
6.7
226 Ratings
17% below category average
Performance plans00 Ratings6.8209 Ratings
Performance improvement plans00 Ratings6.6198 Ratings
Review status tracking00 Ratings6.7202 Ratings
Review reminders00 Ratings7.1209 Ratings
Multiple review frequency00 Ratings6.2187 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools00 Ratings9.124 Ratings
Candidate ranking00 Ratings6.830 Ratings
Candidate search00 Ratings5.833 Ratings
Candidate development00 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
CenterPoint Payroll
-
Ratings
Paycom
6.6
218 Ratings
17% below category average
Job Requisition Management00 Ratings6.9195 Ratings
Company Website Posting00 Ratings7.2192 Ratings
Publish to Social Media00 Ratings6.5154 Ratings
Job Search Site Posting00 Ratings6.9178 Ratings
Duplicate Candidate Prevention00 Ratings6.2165 Ratings
Applicant Tracking00 Ratings6.6201 Ratings
Notifications and Alerts00 Ratings6.1204 Ratings
Best Alternatives
CenterPoint PayrollPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CenterPoint PayrollPaycom
Likelihood to Recommend
10.0
(1 ratings)
6.9
(390 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(20 ratings)
Usability
-
(0 ratings)
8.5
(23 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
10.0
(1 ratings)
9.0
(51 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
7.9
(6 ratings)
Configurability
-
(0 ratings)
5.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
5.5
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.9
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.3
(2 ratings)
User Testimonials
CenterPoint PayrollPaycom
Likelihood to Recommend
Red Wing Software
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Read full review
Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
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Pros
Red Wing Software
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
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Paycom
  • Customer Support- Jaco Lau and Jeff Sullins have been highly responsive to all of our needs and customizations
  • Customization capabilities - we have had to build an End-To-End performance management system that now fits and meets our needs
  • Functionality - the tools and intuitive use of Paycom makes for a great user-experience. Our employees are already embracing it and have expressed gratitude for moving to this new platform.
Read full review
Cons
Red Wing Software
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Read full review
Paycom
  • Update alert system for employees. When and employee misses a clock in so he/she requests a missed punch correction, the alert saying missed punch will continue to pop up at the employee until a manager approves said punch request. It confuses employees and makes them think they didn't request the punch so they do it again. It should not keep alerting said employee if he/she made a change to fix it. If anything, it should alert the manager until said requests are approved and/or denied.
  • Provide the employees pay rate in the edit grid layout section of payroll
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Likelihood to Renew
Red Wing Software
No answers on this topic
Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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Usability
Red Wing Software
No answers on this topic
Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
Red Wing Software
No answers on this topic
Paycom
They are very dependable and I have never experience any outages
Read full review
Performance
Red Wing Software
No answers on this topic
Paycom
It is a solid product and was out first payroll software that we have used
Read full review
Support Rating
Red Wing Software
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
Read full review
In-Person Training
Red Wing Software
No answers on this topic
Paycom
They were a sales person and not really a good trainer.
Read full review
Online Training
Red Wing Software
No answers on this topic
Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
Red Wing Software
No answers on this topic
Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
Red Wing Software
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Read full review
Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
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Scalability
Red Wing Software
No answers on this topic
Paycom
They are not able to meet our current needs
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Return on Investment
Red Wing Software
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
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Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
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ScreenShots

Paycom Screenshots

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