What users are saying about
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424 Ratings
2 Ratings
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Score 10 out of 100

Paycom

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424 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • CenterPoint Payroll ranks higher in 1 feature set: Payroll Management

Payroll Management

10.0

CenterPoint Payroll

100%
7.6

Paycom

76%
CenterPoint Payroll ranks higher in 5/7 features

Pay calculation

10.0
100%
1 Rating
7.6
76%
237 Ratings

Benefit plan administration

10.0
100%
1 Rating
7.6
76%
202 Ratings

Direct deposit files

10.0
100%
1 Rating
8.1
81%
238 Ratings

Salary revision and increment management

10.0
100%
1 Rating
8.2
82%
198 Ratings

Reimbursement management

10.0
100%
1 Rating
6.9
69%
134 Ratings

Support for external payroll vendors

N/A
0 Ratings
6.4
64%
47 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.7
87%
13 Ratings

Human Resource Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.2

Paycom

72%
Paycom ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
7.5
75%
209 Ratings

Employment history

N/A
0 Ratings
7.7
77%
199 Ratings

Job profiles and administration

N/A
0 Ratings
7.4
74%
200 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.5
75%
201 Ratings

Organizational charting

N/A
0 Ratings
6.9
69%
150 Ratings

Organization and location management

N/A
0 Ratings
6.3
63%
174 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.1
71%
167 Ratings

Leave and Attendance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.7

Paycom

77%
Paycom ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
204 Ratings

Balance details

N/A
0 Ratings
7.6
76%
205 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.5
75%
172 Ratings

Employee Self Service

CenterPoint Payroll

Feature Set Not Supported
N/A
8.0

Paycom

80%
Paycom ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.2
82%
246 Ratings

Update personal information

N/A
0 Ratings
8.5
85%
246 Ratings

View company policy documentation

N/A
0 Ratings
7.7
77%
215 Ratings

Employee recognition

N/A
0 Ratings
7.7
77%
120 Ratings

View job history

N/A
0 Ratings
7.9
79%
190 Ratings

Asset Management

CenterPoint Payroll

Feature Set Not Supported
N/A
4.6

Paycom

46%
Paycom ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
4.6
46%
26 Ratings

HR Reporting

CenterPoint Payroll

Feature Set Not Supported
N/A
6.5

Paycom

65%
Paycom ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.0
70%
202 Ratings

Pre-built reports

N/A
0 Ratings
7.2
72%
201 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.5
55%
55 Ratings

Onboarding

CenterPoint Payroll

Feature Set Not Supported
N/A
7.0

Paycom

70%
Paycom ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.5
75%
197 Ratings

Manager tracking tools

N/A
0 Ratings
6.6
66%
169 Ratings

Performance and Goals

CenterPoint Payroll

Feature Set Not Supported
N/A
5.8

Paycom

58%
Paycom ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
4.1
41%
36 Ratings

Individual goal setting

N/A
0 Ratings
7.0
70%
113 Ratings

Line-of sight-visibility

N/A
0 Ratings
4.5
45%
35 Ratings

Performance tracking

N/A
0 Ratings
7.5
75%
119 Ratings

Performance Management

CenterPoint Payroll

Feature Set Not Supported
N/A
7.3

Paycom

73%
Paycom ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.2
72%
144 Ratings

Performance improvement plans

N/A
0 Ratings
7.0
70%
135 Ratings

Review status tracking

N/A
0 Ratings
7.3
73%
139 Ratings

Review reminders

N/A
0 Ratings
7.5
75%
145 Ratings

Multiple review frequency

N/A
0 Ratings
7.4
74%
128 Ratings

Succession Planning

CenterPoint Payroll

Feature Set Not Supported
N/A
6.7

Paycom

67%
Paycom ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
9.1
91%
24 Ratings

Candidate ranking

N/A
0 Ratings
6.7
67%
30 Ratings

Candidate search

N/A
0 Ratings
5.6
56%
33 Ratings

Candidate development

N/A
0 Ratings
5.2
52%
29 Ratings

Recruiting / ATS

CenterPoint Payroll

Feature Set Not Supported
N/A
6.4

Paycom

64%
Paycom ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
6.7
67%
127 Ratings

Company Website Posting

N/A
0 Ratings
6.6
66%
127 Ratings

Publish to Social Media

N/A
0 Ratings
6.2
62%
102 Ratings

Job Search Site Posting

N/A
0 Ratings
6.5
65%
116 Ratings

Duplicate Candidate Prevention

N/A
0 Ratings
6.0
60%
113 Ratings

Applicant Tracking

N/A
0 Ratings
6.6
66%
134 Ratings

Notifications and Alerts

N/A
0 Ratings
6.4
64%
137 Ratings

Attribute Ratings

  • CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

CenterPoint Payroll

100%
1 Rating
7.0

Paycom

70%
261 Ratings

Likelihood to Renew

CenterPoint Payroll

N/A
0 Ratings
7.9

Paycom

79%
13 Ratings

Usability

CenterPoint Payroll

N/A
0 Ratings
7.1

Paycom

71%
17 Ratings

Availability

CenterPoint Payroll

N/A
0 Ratings
9.1

Paycom

91%
1 Rating

Performance

CenterPoint Payroll

N/A
0 Ratings
8.2

Paycom

82%
1 Rating

Support Rating

10.0

CenterPoint Payroll

100%
2 Ratings
8.7

Paycom

87%
54 Ratings

In-Person Training

CenterPoint Payroll

N/A
0 Ratings
6.4

Paycom

64%
1 Rating

Online Training

CenterPoint Payroll

N/A
0 Ratings
7.3

Paycom

73%
1 Rating

Implementation Rating

CenterPoint Payroll

N/A
0 Ratings
4.2

Paycom

42%
6 Ratings

Product Scalability

CenterPoint Payroll

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Likelihood to Recommend

CenterPoint Payroll

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
Anonymous | TrustRadius Reviewer

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

Pros

CenterPoint Payroll

  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
Anonymous | TrustRadius Reviewer

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Cons

CenterPoint Payroll

  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
Anonymous | TrustRadius Reviewer

Paycom

  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Pricing Details

CenterPoint Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.9
Based on 13 answers
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Renata Falbo | TrustRadius Reviewer

Usability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.1
Based on 17 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

CenterPoint Payroll

CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 8.7
Based on 54 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 4.2
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

CenterPoint Payroll

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
Anonymous | TrustRadius Reviewer

Paycom

Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
Michelle Armour | TrustRadius Reviewer

Scalability

CenterPoint Payroll

No score
No answers yet
No answers on this topic

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

CenterPoint Payroll

  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
Anonymous | TrustRadius Reviewer

Paycom

  • Cut payroll processing time from 1 week to 2 days.
  • Cut ACA reporting time from 2 weeks to 2 days.
  • Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.
Cecilia Terrazas | TrustRadius Reviewer

Screenshots

CenterPoint Payroll

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