Astera Centerprise vs TIBCO Cloud Integration (including BusinessWorks and Scribe)

• Astera's customer service and help team are quick to respond and have always found solutions to my questions or problems. They also follow up after completing a support request to make sure everything was working correctly. If it's not something the current version allows, as far as functionality, they develop a solution for the next version because they assume if one company has that need that others will as well.
• I've never lost touch with our sales representative. She checks in at least twice a year, if not more, to make sure that we are happy with their product and to see if we need anything. I've rarely needed anything, but when I did she made sure to have the correct person contact me regarding what I asked for and she followed up to make sure the request was resolved.
• EDI is a very complex language and making any changes can cause errors in other areas that you aren't aware of. Astera Centerprise creates an environment that is much easier to understand than looking at a raw data file. The functionality allows us to make changes to each transaction within a file in under a minute with no errors created. Making these changes before we had Astera Centerprise took a week for one file. We can now get to more files to create clean data for the state and have reached 97% acceptance.
• Centerprise's functionality can be applied at any level. It can be a broad change to an entire segment, or it can be a single digit that is changed. You can program the system to look for specific items within a file and change only the records that need to be changed. It can sequence items, it can remove items and it can add items when specifically programmed to. And if you run into a wall creating the program, Astera's help desk will help you get past it. And the program language used is easy to understand as well. If you understand functions in Microsoft Excel or SQL statements, you will be able to use this product.

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• Scribe can dependably map or sync data between systems. When you have different systems being used by many departments, this is the tool to keep the data in-sync!
• API's are widely used by many applications and companies. Tibco Cloud Integration allows companies to integrate data from an older ERP system with a newer system using an API.
• Tibco provides the flexibility for business users, developers and anyone in-between to understand where data is moving within their organization.
• One example of flexibility of the solution is easily manipulating data on the fly.

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• We had some issues in getting the software running with their licensing model on our Citrix Desktop. They were very helpful in working with us on this issue.
• With any product that creates SQL code in the background, I am skeptical of how optimized that will be for our specific environment. We have not yet had problems related to this, but customers may want to monitor closely.
• They do not yet seem to have a large customer base and robust user community.

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• Missing functionality: We like to run all the files available in the FTP when clicking the run button. Right now, we have to click the run button several times (or have multiple solutions) in order to run files from our FTP site one at a time.
• Generating column fields every time a file changes from the source in the FTP is very tedious. Working in integrations makes me have to go back and forth a lot of the time, and doing this is incredibly annoying.
• The security is horrendous. We installed an on-premise agent on the customer side, but we don't want them even touching the ETL tool at all. The only knowledge we are fine with knowing and being able to see is that they installed the agent, not the solutions themselves.
• Our company's connector would have to point to the dataset name rather than dataset ID. It was very frustrating because we change the dataset name a lot, and then we'd have to repoint it.
• It's very difficult to monitor the different integrations that go on because there isn't a consolidated dashboard.

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• We have seen that the use of this package saved us 2 hours per conversion but now since the templates are already developed it is saving us more. This reduces our lead time for conversions, and increases our efficiencies as a conversion team.
• We have four licenses and in one conversion this year it allowed us to do a conversion that would not have been done. This conversion generated more than enough money to cover the cost of these four licenses for the entire year. The customer is ecstatic about the information that we were able to pull out of their reports and most of all the upper management of our company had their socks shocked off of them. Since the supplier of the software for this customer would not provide data to us for a conversion our upper management was going to cancel the sale to this customer, unless the customer was going to build our system from scratch. We were able to provide nearly a complete accounting and payroll conversion to this customer all from the data on their reports thanks to centerprise.

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• The data migration has been extremely slow. Things that should have taken a short amount of time have gone way past where any of us though.
• Job monitoring has been more resource intensive and time consuming that planned for.
• Researching and searching for things is time consuming.
• There is no way to easily organize solutions. So there are hundreds of solutions in the list with no easy way to put them in folders or something like that. The only thing you can do is name them specifically so that you can filter them. But filtering is not very good in Scribe.
• The concept of Scribe is good. I like the graphical flow builds in the maps. It just doesn't work very well yet. maybe as they improve it.

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