TIBCO and Sales Order Process.
September 25, 2023

TIBCO and Sales Order Process.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)

Our Sales Order process is heavily reliant on TIBCO-Scribe as an interface between our CRM and Accounting ERP. This includes the creation of new customer and vendor accounts and sales orders into the Accounting system. Our quotes and orders are initially generated out of CRM and then duplicated in the Accounting system for customer, vendor, purchase, and sales invoice creation. Final data are synced back to the CRM from the Accounting System. We built and scheduled for execution TIBCO maps around our sales order processes.

Pros

  • The UI is easy to navigate and map flows are intuitive and easy to build upon after some basic training. However, a user should have some basic knowledge of writing nested statements.
  • Very responsive customer support.
  • The debug feature is a great tool for troubleshooting. You can easily identify where the issue is in your flow. At each debug step, it returns the expected value, and when there isn't the expected value, you know when to modify your flow.

Cons

  • It seems to struggle with being able to query large data sets. It would error out when attempting to query about 15K customer accounts.
  • Training. I had to look on the internet for some videos to understand how the control boxes work. When we initially installed TIBCO we received a crash course. You need someone with a good analytical, technical, or data background to use this tool.
  • Error messages doesn't always match the issue causing the error.
  • We couldn't have performed our Accounting functions without it. It would have negatively impacted our ability to purchase products and invoice customers. Thus, TIBCO-Scribe made us more effective and efficient and helped improve our cash flow.
It has a lot of Apps within its marketplace, and we have connected it to at least 4 of our systems (Cloud and On-premise CRM, Business Central, Axapta, Project Management tool).
Azure Data Factory is a complete ETL/ELT program. I'm not sure if TIBCO is that comprehensive in its functionality.

Do you think TIBCO Integration (including BusinessWorks and Flogo) delivers good value for the price?

Yes

Are you happy with TIBCO Integration (including BusinessWorks and Flogo)'s feature set?

Yes

Did TIBCO Integration (including BusinessWorks and Flogo) live up to sales and marketing promises?

Yes

Did implementation of TIBCO Integration (including BusinessWorks and Flogo) go as expected?

Yes

Would you buy TIBCO Integration (including BusinessWorks and Flogo) again?

Yes

Well suited for duplicating operational processes and transforming data. It's less suited for querying and updating medium to large datasets. It is possible our connection wasn't configured correctly, and the speed could be improved. However, it still takes a long time to update mass changes.

TIBCO Integration (including BusinessWorks and Flogo) Feature Ratings

Cloud Data Integration
7.0
Pre-built connectors
8
Support for real-time and batch integration
6
Monitoring console
Not Rated

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