Centrical vs. Influitive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Centrical
Score 9.5 out of 10
N/A
Centrical in New York (formerly GamEffective) invites businesses to drive employee experience and growth using real-time performance management, personalized microlearning, and advanced gamification, with their eponymous technology platform.N/A
Influitive
Score 9.0 out of 10
N/A
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A
Pricing
CentricalInfluitive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentricalInfluitive
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.
More Pricing Information
Features
CentricalInfluitive
Brand Advocacy Tools
Comparison of Brand Advocacy Tools features of Product A and Product B
Centrical
-
Ratings
Influitive
5.4
2 Ratings
25% below category average
Community Building00 Ratings3.22 Ratings
Referral Management00 Ratings3.22 Ratings
Rewards Program00 Ratings5.92 Ratings
Program Notices00 Ratings4.52 Ratings
Reference Request Automation00 Ratings8.21 Ratings
Multi-Channel Marketing00 Ratings7.31 Ratings
Best Alternatives
CentricalInfluitive
Small Businesses
Kahoot!
Kahoot!
Score 8.3 out of 10

No answers on this topic

Medium-sized Companies
Hoopla
Hoopla
Score 8.4 out of 10

No answers on this topic

Enterprises
Kahoot!
Kahoot!
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CentricalInfluitive
Likelihood to Recommend
9.0
(1 ratings)
9.0
(154 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(38 ratings)
Usability
9.0
(1 ratings)
7.2
(19 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(6 ratings)
Support Rating
9.0
(1 ratings)
9.6
(71 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.5
(9 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(5 ratings)
Product Scalability
-
(0 ratings)
6.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
7.5
(14 ratings)
User Testimonials
CentricalInfluitive
Likelihood to Recommend
Centrical (formerly GamEffective)
It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.
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Influitive
We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
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Pros
Centrical (formerly GamEffective)
  • User-friendly platform for both admins and end users
  • Scalable and compatible with desktop, laptop, tablet, and mobile devices
  • Strong customer success team behind their product
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Influitive
  • Allows you to create compelling and engaging challenges that help your content stand out.
  • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
  • The data and insights are easy to access, analyze, and guide you toward your north star.
Read full review
Cons
Centrical (formerly GamEffective)
  • Integration with more platforms through API
  • More in-depth support articles at their database for narrative config/design
  • More plug and play narrative options for beginners
Read full review
Influitive
  • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
  • I wish there were more included integrations in the regular Influitive package.
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Likelihood to Renew
Centrical (formerly GamEffective)
No answers on this topic
Influitive
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
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Usability
Centrical (formerly GamEffective)
Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.
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Influitive
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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Reliability and Availability
Centrical (formerly GamEffective)
No answers on this topic
Influitive
Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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Performance
Centrical (formerly GamEffective)
No answers on this topic
Influitive
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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Support Rating
Centrical (formerly GamEffective)
There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.
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Influitive
If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
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In-Person Training
Centrical (formerly GamEffective)
No answers on this topic
Influitive
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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Online Training
Centrical (formerly GamEffective)
No answers on this topic
Influitive
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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Implementation Rating
Centrical (formerly GamEffective)
No answers on this topic
Influitive
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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Alternatives Considered
Centrical (formerly GamEffective)
We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.
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Influitive
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
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Scalability
Centrical (formerly GamEffective)
No answers on this topic
Influitive
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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Return on Investment
Centrical (formerly GamEffective)
  • Increase in Learner Satisfaction NPS Scale Score
  • Increase in Learner Engagement
  • Higher quality of Learning Design with this authoring tool
  • Impact to performance KPIs and shorter time to competency
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Influitive
  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
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ScreenShots

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.