What users are saying about
Top Rated
822 Ratings
8 Ratings
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Score 6.1 out of 100
Top Rated
822 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • QuickBooks Desktop Pro ranks higher in 1 feature set: Payroll Management

Payroll Management

4.4

Ceridian Powerpay

44%
8.9

QuickBooks Desktop Pro

89%
QuickBooks Desktop Pro ranks higher in 5/7 features

Pay calculation

5.6
56%
3 Ratings
9.1
91%
61 Ratings

Support for external payroll vendors

2.0
20%
1 Rating
N/A
0 Ratings

Off-cycle/On-Demand payment

5.5
55%
2 Ratings
N/A
0 Ratings

Benefit plan administration

1.2
12%
2 Ratings
8.2
82%
35 Ratings

Direct deposit files

5.6
56%
3 Ratings
9.0
90%
53 Ratings

Salary revision and increment management

5.6
56%
3 Ratings
9.2
92%
49 Ratings

Reimbursement management

5.6
56%
3 Ratings
8.9
89%
50 Ratings

Customization

Ceridian Powerpay

Feature Set Not Supported
N/A
7.2

QuickBooks Desktop Pro

72%
QuickBooks Desktop Pro ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
7.3
73%
32 Ratings

Plug-ins

N/A
0 Ratings
7.1
71%
36 Ratings

Security

Ceridian Powerpay

Feature Set Not Supported
N/A
7.4

QuickBooks Desktop Pro

74%
QuickBooks Desktop Pro ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
7.4
74%
76 Ratings

Role-based user permissions

N/A
0 Ratings
7.3
73%
89 Ratings

Reporting & Analytics

Ceridian Powerpay

Feature Set Not Supported
N/A
8.1

QuickBooks Desktop Pro

81%
QuickBooks Desktop Pro ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
7.8
78%
94 Ratings

Standard reports

N/A
0 Ratings
8.6
86%
108 Ratings

Custom reports

N/A
0 Ratings
8.0
80%
106 Ratings

General Ledger and Configurable Accounting

Ceridian Powerpay

Feature Set Not Supported
N/A
7.5

QuickBooks Desktop Pro

75%
QuickBooks Desktop Pro ranks higher in 21/21 features

Accounts payable

N/A
0 Ratings
8.7
87%
108 Ratings

Accounts receivable

N/A
0 Ratings
8.6
86%
109 Ratings

Cash management

N/A
0 Ratings
7.5
75%
97 Ratings

Bank reconciliation

N/A
0 Ratings
8.8
88%
109 Ratings

Expense management

N/A
0 Ratings
8.0
80%
100 Ratings

Time tracking

N/A
0 Ratings
7.0
70%
47 Ratings

Fixed asset management

N/A
0 Ratings
7.7
77%
64 Ratings

Multi-currency support

N/A
0 Ratings
6.5
65%
28 Ratings

Multi-division support

N/A
0 Ratings
7.6
76%
53 Ratings

Regulations compliance

N/A
0 Ratings
6.7
67%
40 Ratings

Electronic tax filing

N/A
0 Ratings
7.9
79%
50 Ratings

Self-service portal

N/A
0 Ratings
6.2
62%
39 Ratings

Global Financial Support

N/A
0 Ratings
5.1
51%
16 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
7.8
78%
38 Ratings

Intercompany Accounting

N/A
0 Ratings
7.4
74%
39 Ratings

Localizations

N/A
0 Ratings
7.0
70%
18 Ratings

Journals and Reconciliations

N/A
0 Ratings
8.4
84%
66 Ratings

Enterprise Accounting

N/A
0 Ratings
7.4
74%
34 Ratings

Configurable Accounting

N/A
0 Ratings
7.9
79%
41 Ratings

Centralized Rules Framework

N/A
0 Ratings
6.9
69%
25 Ratings

Standardized Processes

N/A
0 Ratings
8.0
80%
49 Ratings

Inventory Management

Ceridian Powerpay

Feature Set Not Supported
N/A
7.0

QuickBooks Desktop Pro

70%
QuickBooks Desktop Pro ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
7.6
76%
53 Ratings

Automatic reordering

N/A
0 Ratings
6.5
65%
32 Ratings

Location management

N/A
0 Ratings
6.8
68%
29 Ratings

Manufacturing module

N/A
0 Ratings
6.9
69%
16 Ratings

Order Management

Ceridian Powerpay

Feature Set Not Supported
N/A
7.5

QuickBooks Desktop Pro

75%
QuickBooks Desktop Pro ranks higher in 7/7 features

Pricing

N/A
0 Ratings
8.6
86%
50 Ratings

Order entry

N/A
0 Ratings
8.4
84%
49 Ratings

Credit card processing

N/A
0 Ratings
7.1
71%
49 Ratings

Cost of goods sold

N/A
0 Ratings
8.2
82%
59 Ratings

Order Orchestration

N/A
0 Ratings
7.5
75%
19 Ratings

End-to-end order visibility

N/A
0 Ratings
7.4
74%
22 Ratings

Order exception Resolution

N/A
0 Ratings
5.2
52%
16 Ratings

Attribute Ratings

  • Ceridian Powerpay is rated higher in 1 area: Support Rating
  • QuickBooks Desktop Pro is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.5

Ceridian Powerpay

55%
3 Ratings
8.2

QuickBooks Desktop Pro

82%
123 Ratings

Likelihood to Renew

Ceridian Powerpay

N/A
0 Ratings
10.0

QuickBooks Desktop Pro

100%
18 Ratings

Usability

Ceridian Powerpay

N/A
0 Ratings
8.5

QuickBooks Desktop Pro

85%
31 Ratings

Availability

Ceridian Powerpay

N/A
0 Ratings
8.3

QuickBooks Desktop Pro

83%
4 Ratings

Support Rating

8.0

Ceridian Powerpay

80%
2 Ratings
6.4

QuickBooks Desktop Pro

64%
37 Ratings

In-Person Training

Ceridian Powerpay

N/A
0 Ratings
10.0

QuickBooks Desktop Pro

100%
1 Rating

Implementation Rating

Ceridian Powerpay

N/A
0 Ratings
9.0

QuickBooks Desktop Pro

90%
12 Ratings

Product Scalability

Ceridian Powerpay

N/A
0 Ratings
8.0

QuickBooks Desktop Pro

80%
1 Rating

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
Dana Friedman | TrustRadius Reviewer

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

QuickBooks Desktop Pro

  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Matt Wipf | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Greg Dykstra | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Tony Lamm | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

QuickBooks Desktop Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ceridian Powerpay

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
Anonymous | TrustRadius Reviewer

Usability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.5
Based on 31 answers
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Alexis Lewis | TrustRadius Reviewer

Reliability and Availability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 8.3
Based on 4 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
Anonymous | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

QuickBooks Desktop Pro

QuickBooks Desktop Pro 6.4
Based on 37 answers
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
Scott Banks | TrustRadius Reviewer

In-Person Training

Ceridian Powerpay

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Chuck Bunn | TrustRadius Reviewer

Implementation Rating

Ceridian Powerpay

No score
No answers yet
No answers on this topic

QuickBooks Desktop Pro

QuickBooks Desktop Pro 9.0
Based on 12 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
Erika Neilson | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
Anonymous | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
Anonymous | TrustRadius Reviewer

QuickBooks Desktop Pro

  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
Ryan Husbands, MBA, CPA | TrustRadius Reviewer

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