What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 8 reviews and ratings
Top Rated
822 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 822 reviews and ratings
Feature Set Ratings
- QuickBooks Desktop Pro ranks higher in 1 feature set: Payroll Management
Payroll Management
4.4
Ceridian Powerpay
44%

8.9
QuickBooks Desktop Pro
89%
QuickBooks Desktop Pro ranks higher in 5/7 features
QuickBooks Desktop Pro ranks higher in 5/7 features
Pay calculation
5.6
56%
3 Ratings

9.1
91%
61 Ratings
Support for external payroll vendors
2.0
20%
1 Rating

N/A
0 Ratings
Off-cycle/On-Demand payment
5.5
55%
2 Ratings

N/A
0 Ratings
Benefit plan administration
1.2
12%
2 Ratings

8.2
82%
35 Ratings
Direct deposit files
5.6
56%
3 Ratings

9.0
90%
53 Ratings
Salary revision and increment management
5.6
56%
3 Ratings

9.2
92%
49 Ratings
Reimbursement management
5.6
56%
3 Ratings

8.9
89%
50 Ratings
Customization
Ceridian Powerpay
Feature Set Not Supported
N/A

7.2
QuickBooks Desktop Pro
72%
QuickBooks Desktop Pro ranks higher in 2/2 features
QuickBooks Desktop Pro ranks higher in 2/2 features
API for custom integration
N/A
0 Ratings

7.3
73%
32 Ratings
Plug-ins
N/A
0 Ratings

7.1
71%
36 Ratings
Security
Ceridian Powerpay
Feature Set Not Supported
N/A

7.4
QuickBooks Desktop Pro
74%
QuickBooks Desktop Pro ranks higher in 2/2 features
QuickBooks Desktop Pro ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings

7.4
74%
76 Ratings
Role-based user permissions
N/A
0 Ratings

7.3
73%
89 Ratings
Reporting & Analytics
Ceridian Powerpay
Feature Set Not Supported
N/A

8.1
QuickBooks Desktop Pro
81%
QuickBooks Desktop Pro ranks higher in 3/3 features
QuickBooks Desktop Pro ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.8
78%
94 Ratings
Standard reports
N/A
0 Ratings

8.6
86%
108 Ratings
Custom reports
N/A
0 Ratings

8.0
80%
106 Ratings
General Ledger and Configurable Accounting
Ceridian Powerpay
Feature Set Not Supported
N/A

7.5
QuickBooks Desktop Pro
75%
QuickBooks Desktop Pro ranks higher in 21/21 features
QuickBooks Desktop Pro ranks higher in 21/21 features
Accounts payable
N/A
0 Ratings

8.7
87%
108 Ratings
Accounts receivable
N/A
0 Ratings

8.6
86%
109 Ratings
Cash management
N/A
0 Ratings

7.5
75%
97 Ratings
Bank reconciliation
N/A
0 Ratings

8.8
88%
109 Ratings
Expense management
N/A
0 Ratings

8.0
80%
100 Ratings
Time tracking
N/A
0 Ratings

7.0
70%
47 Ratings
Fixed asset management
N/A
0 Ratings

7.7
77%
64 Ratings
Multi-currency support
N/A
0 Ratings

6.5
65%
28 Ratings
Multi-division support
N/A
0 Ratings

7.6
76%
53 Ratings
Regulations compliance
N/A
0 Ratings

6.7
67%
40 Ratings
Electronic tax filing
N/A
0 Ratings

7.9
79%
50 Ratings
Self-service portal
N/A
0 Ratings

6.2
62%
39 Ratings
Global Financial Support
N/A
0 Ratings

5.1
51%
16 Ratings
Primary and Secondary Ledgers
N/A
0 Ratings

7.8
78%
38 Ratings
Intercompany Accounting
N/A
0 Ratings

7.4
74%
39 Ratings
Localizations
N/A
0 Ratings

7.0
70%
18 Ratings
Journals and Reconciliations
N/A
0 Ratings

8.4
84%
66 Ratings
Enterprise Accounting
N/A
0 Ratings

7.4
74%
34 Ratings
Configurable Accounting
N/A
0 Ratings

7.9
79%
41 Ratings
Centralized Rules Framework
N/A
0 Ratings

6.9
69%
25 Ratings
Standardized Processes
N/A
0 Ratings

8.0
80%
49 Ratings
Inventory Management
Ceridian Powerpay
Feature Set Not Supported
N/A

7.0
QuickBooks Desktop Pro
70%
QuickBooks Desktop Pro ranks higher in 4/4 features
QuickBooks Desktop Pro ranks higher in 4/4 features
Inventory tracking
N/A
0 Ratings

7.6
76%
53 Ratings
Automatic reordering
N/A
0 Ratings

6.5
65%
32 Ratings
Location management
N/A
0 Ratings

6.8
68%
29 Ratings
Manufacturing module
N/A
0 Ratings

6.9
69%
16 Ratings
Order Management
Ceridian Powerpay
Feature Set Not Supported
N/A

7.5
QuickBooks Desktop Pro
75%
QuickBooks Desktop Pro ranks higher in 7/7 features
QuickBooks Desktop Pro ranks higher in 7/7 features
Pricing
N/A
0 Ratings

8.6
86%
50 Ratings
Order entry
N/A
0 Ratings

8.4
84%
49 Ratings
Credit card processing
N/A
0 Ratings

7.1
71%
49 Ratings
Cost of goods sold
N/A
0 Ratings

8.2
82%
59 Ratings
Order Orchestration
N/A
0 Ratings

7.5
75%
19 Ratings
End-to-end order visibility
N/A
0 Ratings

7.4
74%
22 Ratings
Order exception Resolution
N/A
0 Ratings

5.2
52%
16 Ratings
Attribute Ratings
- Ceridian Powerpay is rated higher in 1 area: Support Rating
- QuickBooks Desktop Pro is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.5
Ceridian Powerpay
55%
3 Ratings

8.2
QuickBooks Desktop Pro
82%
123 Ratings
Likelihood to Renew
Ceridian Powerpay
N/A
0 Ratings

10.0
QuickBooks Desktop Pro
100%
18 Ratings
Usability
Ceridian Powerpay
N/A
0 Ratings

8.5
QuickBooks Desktop Pro
85%
31 Ratings
Availability
Ceridian Powerpay
N/A
0 Ratings

8.3
QuickBooks Desktop Pro
83%
4 Ratings
Support Rating
8.0
Ceridian Powerpay
80%
2 Ratings

6.4
QuickBooks Desktop Pro
64%
37 Ratings
In-Person Training
Ceridian Powerpay
N/A
0 Ratings

10.0
QuickBooks Desktop Pro
100%
1 Rating
Implementation Rating
Ceridian Powerpay
N/A
0 Ratings

9.0
QuickBooks Desktop Pro
90%
12 Ratings
Product Scalability
Ceridian Powerpay
N/A
0 Ratings

8.0
QuickBooks Desktop Pro
80%
1 Rating
Likelihood to Recommend
Ceridian Powerpay
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesQuickBooks Desktop Pro
I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
CEO (Chief Executive Officer)
Various (I work in IT support)Information Technology & Services, 11-50 employees
Pros
Ceridian Powerpay
- Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
- Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
QuickBooks Desktop Pro
- It is easy to manage and adjust inventory on hand.
- It is easy to make reports and customize them to your needs.
- We also use it to pay our employees directly.
- It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
Wood Truss Designer
GR Truss & Components LLCBuilding Materials, 51-200 employees
Cons
Ceridian Powerpay
- Customer Support is Horrible
- They over bill you for everything and ignore cancellation requests
- They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
- They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Accounting Manager
Henry of Pelham Inc.Food & Beverages, 51-200 employees
QuickBooks Desktop Pro
- QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
- QuickBooks Desktop Pro does not have 2FA.
- QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
Computer and Information Systems Manager
Dearborn YMCANon-profit Organization Management, 11-50 employees
Pricing Details
Ceridian Powerpay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—QuickBooks Desktop Pro
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Ceridian Powerpay
No score
No answers yet
No answers on this topic
QuickBooks Desktop Pro
QuickBooks Desktop Pro 10.0
Based on 18 answers
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesUsability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
QuickBooks Desktop Pro
QuickBooks Desktop Pro 8.5
Based on 31 answers
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
Finance Assistant
Chmura Economics & AnalyticsComputer Software, 11-50 employees
Reliability and Availability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
QuickBooks Desktop Pro
QuickBooks Desktop Pro 8.3
Based on 4 answers
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesSupport Rating
Ceridian Powerpay
Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
QuickBooks Desktop Pro
QuickBooks Desktop Pro 6.4
Based on 37 answers
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
Memebership & Events Coordinator
Historic Organ Restoration Committee, IncNon-profit Organization Management, 1-10 employees
In-Person Training
Ceridian Powerpay
No score
No answers yet
No answers on this topic
QuickBooks Desktop Pro
QuickBooks Desktop Pro 10.0
Based on 1 answer
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
Principal/Owner
Zypath LLCInformation Technology and Services, 1-10 employees
Implementation Rating
Ceridian Powerpay
No score
No answers yet
No answers on this topic
QuickBooks Desktop Pro
QuickBooks Desktop Pro 9.0
Based on 12 answers
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
President
Compass Limb & Brace, LLCMedical Devices, 1-10 employees
Alternatives Considered
Ceridian Powerpay
Have not used any other payroll software in my experience.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesQuickBooks Desktop Pro
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.

Verified User
Administrator in Corporate
Medical Devices Company, 11-50 employeesReturn on Investment
Ceridian Powerpay
- The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
- Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesQuickBooks Desktop Pro
- QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
Accountant
Kakkar & AssocAccounting, 11-50 employees