What users are saying about
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Top Rated
84 Ratings
5 Ratings
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Score 10 out of 100

OneCause

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Top Rated
84 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • OneCause is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Certain Event Automation Software

90%
2 Ratings
9.3

OneCause

93%
59 Ratings

Likelihood to Renew

Certain Event Automation Software

N/A
0 Ratings
6.4

OneCause

64%
1 Rating

Usability

Certain Event Automation Software

N/A
0 Ratings
8.5

OneCause

85%
46 Ratings

Support Rating

Certain Event Automation Software

N/A
0 Ratings
9.5

OneCause

95%
48 Ratings

Implementation Rating

Certain Event Automation Software

N/A
0 Ratings
10.0

OneCause

100%
1 Rating

Likelihood to Recommend

Certain Event Automation Software

Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged.It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
Marina Aleixo | TrustRadius Reviewer

OneCause

OneCause has worked great for our organization in managing special events and fundraisers. It is a great tool to organize event logistics and a great way to organize the auction components. OneCause has helped us simply plan for our fundraising gala. Aside from this, my department has not utilized OneCause in any other way.
Cristina Pizano-Flores | TrustRadius Reviewer

Pros

Certain Event Automation Software

  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
Courtney Bradley | TrustRadius Reviewer

OneCause

  • OneCause keeps you organized and on top of details big and small. The checklist feature is hugely helpful and having an individual working on your event with you to point out things you may have missed or not realized you needed is a huge benefit.
  • The accounting post-event is sorted in a variety of ways making it easy to find [the] info you're looking for like breaking down specific donor traits.
  • Including ways to market and communicate for the event is vital for success. You can preschedule and customize messages to specific groups right in the platform so it's tracked and event-specific. I love the functionality and ease that provides!
Jackie Jordan Welker | TrustRadius Reviewer

Cons

Certain Event Automation Software

  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
Marina Aleixo | TrustRadius Reviewer

OneCause

  • larger photos for items in an auction/ different page layout so its easier to see and click into each item.
  • more integrations- less manual work
  • easier user interface- sometimes very clunky and hard to navigate through
  • ability to connect donors and winning bidders directly through the platform
Jessica Taylor | TrustRadius Reviewer

Pricing Details

Certain Event Automation Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Certain Event Automation Software

No score
No answers yet
No answers on this topic

OneCause

OneCause 6.4
Based on 1 answer
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
Anonymous | TrustRadius Reviewer

Usability

Certain Event Automation Software

No score
No answers yet
No answers on this topic

OneCause

OneCause 8.5
Based on 46 answers
The customer service and help center is extremely helpful. I cannot give enough accolades about how easy it is to get advice or help on any aspect of their products. The systems themselves are very user friendly and easy to navigate. They also provided us with extensive training and guidance when we were first time users
Anonymous | TrustRadius Reviewer

Support Rating

Certain Event Automation Software

No score
No answers yet
No answers on this topic

OneCause

OneCause 9.5
Based on 48 answers
Live customer service can be a little bit difficult to reach which can increase stress under certain circumstances but overall customer support is excellent their knowledgeable friendly and very helpful and they do their best to respond to customer requests for support timely and appropriately. I think overall support deserves a high rating.
Anonymous | TrustRadius Reviewer

Implementation Rating

Certain Event Automation Software

No score
No answers yet
No answers on this topic

OneCause

OneCause 10.0
Based on 1 answer
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Certain Event Automation Software

My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
Courtney Bradley | TrustRadius Reviewer

OneCause

The biggest draw for us was OneCause's silent auction offering. We had been doing silent auctions on paper for the last four years and we were looking to update our process and draw in more bids with added convenience. OneCause was able to create a one-stop-shop for us where we could have all of our Gala offerings in a central location.
Anonymous | TrustRadius Reviewer

Return on Investment

Certain Event Automation Software

  • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
  • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
  • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
  • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
Marina Aleixo | TrustRadius Reviewer

OneCause

  • I am able to reach many more donors via our online auction than at an in-person event.
  • Closing out an auction and collecting payment is infinitely easier than running an auction on paper.
  • Guests enter all their own information including credit cards making it very easy to manage the event as a single event director.
Anonymous | TrustRadius Reviewer

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