Certain Event Automation Software vs. Webex Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certain Event Automation Software
Score 10.0 out of 10
N/A
Certain is a leading provider of enterprise Event Automation software to Fortune 1000 companies. The vendor’s value proposition is that Certain gives users everything they need to plan events, engage attendees, and achieve sales and marketing results. The vendor says their software helps data-driven marketers and event professionals capture and integrate rich buying signals and attendee insights into omni-channel marketing campaigns to improve sales and marketing results and deliver credible…
$9,990
per year
Webex Webinars
Score 8.5 out of 10
N/A
Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.N/A
Pricing
Certain Event Automation SoftwareWebex Webinars
Editions & Modules
Be Certain Essential
$9,990
per year
Be Certain Pro
$19,999
per year
Be Certain Enterprise
Contact
Webex Events
Contact Sales
Offerings
Pricing Offerings
Certain Event Automation SoftwareWebex Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Certain Event Automation SoftwareWebex Webinars
Features
Certain Event Automation SoftwareWebex Webinars
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
7.8
52 Ratings
2% above category average
Dashboards00 Ratings7.548 Ratings
Data exportability00 Ratings8.149 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
8.4
58 Ratings
3% above category average
High quality audio00 Ratings9.258 Ratings
Mobile support00 Ratings7.553 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
8.8
57 Ratings
8% above category average
Calendar integration00 Ratings8.950 Ratings
Record meetings / events00 Ratings8.856 Ratings
Slideshows00 Ratings9.153 Ratings
Event registration00 Ratings8.453 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
8.9
56 Ratings
5% above category average
Audience polling00 Ratings8.755 Ratings
Q&A00 Ratings9.153 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
8.3
54 Ratings
1% below category average
Participant roles & permissions00 Ratings8.554 Ratings
Confidential attendee list00 Ratings8.248 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Certain Event Automation Software
-
Ratings
Webex Webinars
7.2
44 Ratings
7% below category average
Branding options00 Ratings6.942 Ratings
Integration to Marketing Automation00 Ratings7.439 Ratings
Best Alternatives
Certain Event Automation SoftwareWebex Webinars
Small Businesses
Whova
Whova
Score 9.3 out of 10
BigMarker
BigMarker
Score 6.1 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Zoho Meeting
Zoho Meeting
Score 8.8 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
ON24
ON24
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Certain Event Automation SoftwareWebex Webinars
Likelihood to Recommend
9.0
(2 ratings)
7.8
(60 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(5 ratings)
Usability
-
(0 ratings)
9.0
(26 ratings)
Availability
-
(0 ratings)
8.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
5.9
(26 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Certain Event Automation SoftwareWebex Webinars
Likelihood to Recommend
Certain, Inc.
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
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Cisco
I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.
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Pros
Certain, Inc.
  • Easy to use and create
  • Easy to pull reports once event has been sent to attendees
  • Great way to gather a lot of information
Read full review
Cisco
  • Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
  • Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
  • Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.
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Cons
Certain, Inc.
  • Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves.
  • UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event.
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Cisco
  • There always seems to be room for video quality improvement (not a necessity, but would be nice)
  • Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
  • The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)
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Likelihood to Renew
Certain, Inc.
No answers on this topic
Cisco
Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!
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Usability
Certain, Inc.
No answers on this topic
Cisco
My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.
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Reliability and Availability
Certain, Inc.
No answers on this topic
Cisco
Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.
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Performance
Certain, Inc.
No answers on this topic
Cisco
You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences
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Support Rating
Certain, Inc.
No answers on this topic
Cisco
I love the control that this product gives to those running the meetings. It allows you to assign presenter roles to people and everyone else that is an attendee can be totally controlled, like whether they can unmute, use video or just sit there and watch. It really gives control of the meeting to those who are running it. And we love that ability for those meetings that we are trying to make sure people are listening in on instead of trying to participate.
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Online Training
Certain, Inc.
No answers on this topic
Cisco
It was a good training to understand not only webinars but the entire platform.
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Implementation Rating
Certain, Inc.
No answers on this topic
Cisco
The implementation process was fairly simple and straightforward
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Alternatives Considered
Certain, Inc.
My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
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Cisco
ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.
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Scalability
Certain, Inc.
No answers on this topic
Cisco
Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.
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Return on Investment
Certain, Inc.
  • Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event.
  • Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization.
  • Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first.
  • In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards.
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Cisco
  • Allowed us to keep our product development moving forward during the pandemic.
  • Reduced our travel costs by hosting virtual events.
  • Allows us to host more events because of reduced cost over in-person events.
  • Helps us with faster time to market on features as we can quickly set up and host a focus group.
Read full review
ScreenShots