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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    Cvent Event Management

    Score9 out of 10
    N/ACvent is a cloud-based enterprise event management company offering software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising…N/A
    Pricing
    ChangePoint (discontinued)Cvent Event Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)Cvent Event Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)Cvent Event Management
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cvent
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    277 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    221 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    273 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    176 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    184 Answers
    Features
    ChangePoint (discontinued)Cvent Event Management
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    7.3
    84 Ratings
    17% below category average
    Responsive Design for Web Access00 Ratings7.281 Ratings
    Mobile Application00 Ratings7.984 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.879 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    7.9
    76 Ratings
    6% below category average
    Calendar integration00 Ratings8.058 Ratings
    Meeting initiation00 Ratings7.553 Ratings
    Integrates with social media00 Ratings7.149 Ratings
    Record meetings / events00 Ratings7.744 Ratings
    Slideshows00 Ratings7.836 Ratings
    Event registration00 Ratings9.278 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    8.2
    66 Ratings
    2% below category average
    Live chat00 Ratings8.855 Ratings
    Audience polling00 Ratings7.768 Ratings
    Q&A00 Ratings8.267 Ratings
    Online Events Security
    Comparison of Online Events Security features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    7.6
    78 Ratings
    12% below category average
    User authentication00 Ratings7.775 Ratings
    Participant roles & permissions00 Ratings7.976 Ratings
    Confidential attendee list00 Ratings7.370 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    8.9
    86 Ratings
    5% above category average
    Branding options00 Ratings8.683 Ratings
    Integration to Marketing Automation00 Ratings8.957 Ratings
    Attendee list export00 Ratings9.286 Ratings
    Virtual Event
    Comparison of Virtual Event features of ChangePoint (discontinued) and Cvent Event Management
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    Cvent Event Management
    8.5
    92 Ratings
    6% above category average
    Registration, RSVP, and ticketing00 Ratings9.286 Ratings
    Email marketing00 Ratings7.990 Ratings
    Livestreaming00 Ratings7.946 Ratings
    Audience engagement00 Ratings8.676 Ratings
    Event recording00 Ratings8.247 Ratings
    Virtual booths00 Ratings8.649 Ratings
    Networking00 Ratings8.360 Ratings
    Event analytics00 Ratings9.088 Ratings
    Best Alternatives
    ChangePoint (discontinued)Cvent Event Management
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Whova
    Score9.6 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Splash
    Score7.7 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)Cvent Event Management
    Likelihood to Recommend
    7.5
    (16 ratings)
    9.5
    (425 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    10.0
    (46 ratings)
    Usability
    8.0
    (1 ratings)
    8.9
    (90 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (115 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Online Training
    -
    (0 ratings)
    4.5
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.2
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    ChangePoint (discontinued)Cvent Event Management
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    Cvent
    Cvent has been great for our large flagship conferences, roadshows, exec forums, and webinars. From registration and attendee management all the way to post-event engagement and everything in between. Its custom reporting has helped us present business cases when we needed to eliminate certain events and has also helped us navigate challenging recruitment times by calling out patterns and successes.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    Cvent
    • Event registration - manages different registration types for different programming.
    • Audience Segmentation - from sessions to event emails to push notifications, Cvent's audience segmentation saves us so much time.
    • Training - Cvent has a vast library of help articles and community questions and answers to help both new and seasoned users.
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    Cvent
    • Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
    • Because of rapid incorporation of new functionality, documentation can lag behind the current platform
    • Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    Cvent
    We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    Cvent
    Super simple to use once configured. The solutions guide you through the process and the training resources and community fill in anything you can't figure out. Technical and non-technical users alike will be able to figure out how to successfully use the system.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Cvent
    There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Cvent
    When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Cvent
    The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Cvent
    Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Cvent
    It was all self-driven and I had to do a lot of searching around in the community to get answers.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Cvent
    It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    Cvent
    There is no other tool that offers the same range of solutions as Cvent, all under one umbrella. With minimal reliance on APIs, client and associate data are more secure, making all stakeholders more comfortable with the software. All other solutions I looked at only solved one piece of the puzzle I was dealing with.
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Cvent
    I can see how this can help small AND large companies as they continue to grow
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    Cvent
    • Cvent Event Management has definitely provided great value with our exhibitors. It's a well organized system that they all trust and utilize each year now.
    • Cvent Event Management has also provided positive ROI on the app front. Our clients rely on the app to share information and it's saved us a lot of money in paper printing costs!
    Incentivized
    Read full review
    ScreenShots