Chargebee vs. HoneyBook

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.5 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$249
per month
HoneyBook
Score 8.6 out of 10
Small Businesses (1-50 employees)
HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…
$1
6 Months Promo Code = ONLY1
Pricing
ChargebeeHoneyBook
Editions & Modules
Rise
$249
per month
Scale
$549
per month
Enterprise
Contact sales team
$1 Promo
$1 Per Month
6 Months Promo Code = ONLY1
Unlimited Plan - Monthly
$39
Month
Unlimited Plan - Annual
$390
Year
Offerings
Pricing Offerings
ChargebeeHoneyBook
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost. No monthly contracts. No hidden fees.For the first 6 months, get HoneyBook for $1 per month with code ONLY1!
More Pricing Information
Features
ChargebeeHoneyBook
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
2.2
9 Ratings
111% below category average
Customer data management / contact management00 Ratings2.59 Ratings
Workflow management00 Ratings1.98 Ratings
Opportunity management00 Ratings2.08 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings2.48 Ratings
Contract management00 Ratings3.09 Ratings
Quote & order management00 Ratings1.97 Ratings
Interaction tracking00 Ratings1.87 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
1.9
7 Ratings
119% below category average
Case management00 Ratings1.55 Ratings
Help desk management00 Ratings2.36 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
1.6
7 Ratings
130% below category average
Lead management00 Ratings1.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
2.1
9 Ratings
113% below category average
Task management00 Ratings2.49 Ratings
Billing and invoicing management00 Ratings2.18 Ratings
Reporting00 Ratings1.88 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
1.6
6 Ratings
131% below category average
Customizable reports00 Ratings1.66 Ratings
Customization
Comparison of Customization features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
1.9
8 Ratings
120% below category average
Custom fields00 Ratings2.08 Ratings
Custom objects00 Ratings1.88 Ratings
Security
Comparison of Security features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
2.4
8 Ratings
110% below category average
Single sign-on capability00 Ratings2.56 Ratings
Role-based user permissions00 Ratings2.47 Ratings
Platform
Comparison of Platform features of Product A and Product B
Chargebee
-
Ratings
HoneyBook
2.0
8 Ratings
116% below category average
Mobile access00 Ratings2.08 Ratings
Best Alternatives
ChargebeeHoneyBook
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeeHoneyBook
Likelihood to Recommend
6.9
(19 ratings)
3.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
8.0
(1 ratings)
2.8
(7 ratings)
Support Rating
8.0
(1 ratings)
2.8
(7 ratings)
User Testimonials
ChargebeeHoneyBook
Likelihood to Recommend
Chargebee Inc
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
Read full review
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
Read full review
Pros
Chargebee Inc
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
Read full review
HoneyBook
  • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
  • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
  • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
  • The app helps me feel connected to my leads and data while I'm away from my computer.
Read full review
Cons
Chargebee Inc
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Read full review
HoneyBook
  • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
  • The transaction fees for instant deposits are expensive.
  • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
  • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Read full review
Likelihood to Renew
Chargebee Inc
No answers on this topic
HoneyBook
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
Read full review
Usability
Chargebee Inc
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Read full review
HoneyBook
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
Read full review
Support Rating
Chargebee Inc
Chargebee is simple to use, and we have had little need for support.
Read full review
HoneyBook
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Read full review
Alternatives Considered
Chargebee Inc
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Read full review
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
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Return on Investment
Chargebee Inc
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
Read full review
HoneyBook
  • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
  • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Read full review
ScreenShots

Chargebee Screenshots

Screenshot of Recurring Business Command CentreScreenshot of Customizable Hosted Checkout PageScreenshot of Reporting and MetricsScreenshot of Subscription ManagementScreenshot of Customer Portal: Self-Service Portal

HoneyBook Screenshots

Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows