40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 40 reviews and ratings
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 26 reviews and ratings
Feature Set Ratings
Sales Force Automation
Chargebee
Feature Set Not Supported
N/A
7.2
HoneyBook
72%
HoneyBook ranks higher in 7/7 features
HoneyBook ranks higher in 7/7 features
Customer data management / contact management
N/A
0 Ratings
6.9
69%
9 Ratings
Workflow management
N/A
0 Ratings
6.7
67%
8 Ratings
Opportunity management
N/A
0 Ratings
7.5
75%
8 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
7.1
71%
8 Ratings
Contract management
N/A
0 Ratings
8.6
86%
9 Ratings
Quote & order management
N/A
0 Ratings
7.8
78%
7 Ratings
Interaction tracking
N/A
0 Ratings
6.2
62%
7 Ratings
Customer Service & Support
Chargebee
Feature Set Not Supported
N/A
6.5
HoneyBook
65%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Case management
N/A
0 Ratings
6.4
64%
5 Ratings
Help desk management
N/A
0 Ratings
6.6
66%
6 Ratings
Marketing Automation
Chargebee
Feature Set Not Supported
N/A
5.5
HoneyBook
55%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Lead management
N/A
0 Ratings
5.5
55%
7 Ratings
CRM Project Management
Chargebee
Feature Set Not Supported
N/A
6.6
HoneyBook
66%
HoneyBook ranks higher in 3/3 features
HoneyBook ranks higher in 3/3 features
Task management
N/A
0 Ratings
5.6
56%
9 Ratings
Billing and invoicing management
N/A
0 Ratings
8.0
80%
8 Ratings
Reporting
N/A
0 Ratings
6.2
62%
8 Ratings
CRM Reporting & Analytics
Chargebee
Feature Set Not Supported
N/A
5.3
HoneyBook
53%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Customizable reports
N/A
0 Ratings
5.3
53%
6 Ratings
Customization
Chargebee
Feature Set Not Supported
N/A
6.8
HoneyBook
68%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Custom fields
N/A
0 Ratings
7.5
75%
8 Ratings
Custom objects
N/A
0 Ratings
6.1
61%
8 Ratings
Security
Chargebee
Feature Set Not Supported
N/A
5.9
HoneyBook
59%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
6.3
63%
6 Ratings
Role-based user permissions
N/A
0 Ratings
5.4
54%
7 Ratings
Platform
Chargebee
Feature Set Not Supported
N/A
7.1
HoneyBook
71%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
7.1
71%
8 Ratings
Attribute Ratings
- Chargebee is rated higher in 2 areas: Usability, Support Rating
- HoneyBook is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.8
Chargebee
68%
19 Ratings
8.2
HoneyBook
82%
9 Ratings
Likelihood to Renew
Chargebee
N/A
0 Ratings
9.0
HoneyBook
90%
1 Rating
Usability
8.0
Chargebee
80%
1 Rating
7.6
HoneyBook
76%
7 Ratings
Support Rating
8.0
Chargebee
80%
2 Ratings
7.7
HoneyBook
77%
7 Ratings
Likelihood to Recommend
Chargebee
Well-suited:
- In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
- We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

Verified User
C-Level Executive in Sales
Education Management Company, 51-200 employeesHoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
CEO (Chief Executive Officer)
Career Maven ConsultingProfessional Training & Coaching, 1-10 employees
Pros
Chargebee
- Reliable: We've had virtually no issues since launch.
- Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
- Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

Verified User
Program Manager in Product Management
Computer Software Company, 51-200 employeesHoneyBook
- HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
- I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
- I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
- The app helps me feel connected to my leads and data while I'm away from my computer.
Owner
Sparrow Creative StudiosMarketing & Advertising, 1-10 employees
Cons
Chargebee
- It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
- Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
- Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Co-Founder/Chief Janitor
CrispComputer Software, 1-10 employees
HoneyBook
- The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
- The transaction fees for instant deposits are expensive.
- [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
- The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Founder & Creative Director
Luminescent Dreams, LLCMarketing & Advertising, 1-10 employees
Pricing Details
Chargebee
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chargebee Editions & Modules
Edition
Rise | $2491 |
---|---|
Scale | $5491 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.HoneyBook
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$390 Year
HoneyBook Editions & Modules
Edition
Unlimited Plan - Annual | $3901 |
---|---|
$1 Promo | $1 Per Month2 |
Unlimited Plan - Monthly | $393 |
- Year
- 6 Months Promo Code = ONLY1
- Month
Additional Pricing Details
For the first 6 months, get HoneyBook for $1 per month with code ONLY1!Likelihood to Renew
Chargebee
No score
No answers yet
No answers on this topic
HoneyBook
HoneyBook 9.0
Based on 1 answer
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.

Verified User
Executive in Professional Services
Professional Training & Coaching Company, 1-10 employeesUsability
Chargebee
Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

Verified User
Director in Professional Services
Professional Training & Coaching Company, 1-10 employeesHoneyBook
HoneyBook 7.6
Based on 7 answers
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.

Verified User
Administrator in Corporate
Events Services Company, 11-50 employeesSupport Rating
Chargebee
Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Sr Director of Implementation
Workgroups DaVinciComputer Software, 11-50 employees
HoneyBook
HoneyBook 7.7
Based on 7 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Owner
i2iHype LLCManagement Consulting, 1-10 employees
Alternatives Considered
Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Technical Consultant
EdurekaE-Learning, 201-500 employees
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.

Verified User
Director in Professional Services
Media Production Company, 11-50 employeesReturn on Investment
Chargebee
- It was a step in the right direction compared to ReCharge
- It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
- Now, we are seeing some positive results (after some costly updating from our end)

Verified User
Manager in Other
Consumer Goods Company, 11-50 employeesHoneyBook
- Workflow/task management has increased our bookings and saved lost opportunities by 25%.
- Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Owner
Sound Wave EventsEvents Services, 11-50 employees