Chargebee vs. Jobber

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 8.4 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Jobber
Score 8.6 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Pricing
ChargebeeJobber
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
Core
$39
per month 1 user
Connect (individual)
$119
per month 1 user
Connect
$169
per month up to 5 users
Grow (individual)
$199
per month 1 user
Grow
$349
per month up to 10 users
Plus
$599
per month Up to 15 users
Offerings
Pricing Offerings
ChargebeeJobber
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.Discount available for annual pricing.
More Pricing Information
Community Pulse
ChargebeeJobber
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User Ratings
ChargebeeJobber
Likelihood to Recommend
7.3
(22 ratings)
9.9
(22 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(1 ratings)
Usability
7.0
(2 ratings)
8.5
(18 ratings)
Support Rating
8.0
(1 ratings)
4.0
(2 ratings)
User Testimonials
ChargebeeJobber
Likelihood to Recommend
Chargebee
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
Read full review
Jobber - Field Service Software
The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
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Pros
Chargebee
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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Jobber - Field Service Software
  • The program and schedule is easy to use, operate, and easy to navigate
  • Jobber offers the monthly fee at a very affordable price point
  • Jobber makes it easy for my employees to clock in.
  • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
Read full review
Cons
Chargebee
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Read full review
Jobber - Field Service Software
  • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
  • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
  • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
  • I found no merge functionality. Same client has two entries? Too bad.
  • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
  • In my experience, the app is unusable, must use the web version on a mobile device.
  • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
Read full review
Likelihood to Renew
Chargebee
No answers on this topic
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
Read full review
Usability
Chargebee
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Jobber - Field Service Software
Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
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Support Rating
Chargebee
Chargebee is simple to use, and we have had little need for support.
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Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
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Alternatives Considered
Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
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Jobber - Field Service Software
Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
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Return on Investment
Chargebee
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
Read full review
Jobber - Field Service Software
  • It has dramatically helped keep us organized
  • It has helped us keep payments taken care of and ensures that we don't miss an invoice
  • It is great for our lead process
  • I would like to see a lead board or line to help keep track of leads
Read full review
ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page