Chatter (discontinued) vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatter (discontinued)
Score 9.2 out of 10
N/A
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A
Notion
Score 8.8 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
Chatter (discontinued)Notion
Editions & Modules
No answers on this topic
Personal Pro
$48
per year per user
Team
$96
per year per user
Enterprise
Custom
Offerings
Pricing Offerings
Chatter (discontinued)Notion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chatter (discontinued)Notion
Top Pros
Top Cons
Features
Chatter (discontinued)Notion
Project Management
Comparison of Project Management features of Product A and Product B
Chatter (discontinued)
8.3
52 Ratings
6% above category average
Notion
8.3
22 Ratings
6% above category average
Task Management8.836 Ratings9.220 Ratings
Gantt Charts8.019 Ratings9.213 Ratings
Scheduling7.930 Ratings7.614 Ratings
Workflow Automation8.932 Ratings6.512 Ratings
Mobile Access8.049 Ratings9.318 Ratings
Search7.944 Ratings7.621 Ratings
Visual planning tools8.833 Ratings8.716 Ratings
Communication
Comparison of Communication features of Product A and Product B
Chatter (discontinued)
8.4
54 Ratings
5% above category average
Notion
8.5
20 Ratings
6% above category average
Chat9.050 Ratings7.77 Ratings
Notifications7.153 Ratings8.016 Ratings
Discussions8.151 Ratings7.911 Ratings
Surveys8.034 Ratings8.84 Ratings
Internal knowledgebase8.036 Ratings9.617 Ratings
Integrates with GoToMeeting9.013 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.920 Ratings8.88 Ratings
Integrates with Outlook9.023 Ratings9.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Chatter (discontinued)
8.5
48 Ratings
5% above category average
Notion
8.4
21 Ratings
3% above category average
Versioning8.828 Ratings9.012 Ratings
Video files8.833 Ratings7.515 Ratings
Audio files7.930 Ratings7.211 Ratings
Document collaboration8.941 Ratings8.421 Ratings
Access control8.034 Ratings8.418 Ratings
Advanced security features8.929 Ratings7.913 Ratings
Integrates with Google Drive9.018 Ratings9.213 Ratings
Device sync8.027 Ratings9.811 Ratings
Best Alternatives
Chatter (discontinued)Notion
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chatter (discontinued)Notion
Likelihood to Recommend
9.0
(56 ratings)
9.2
(27 ratings)
Likelihood to Renew
8.1
(2 ratings)
-
(0 ratings)
Usability
7.3
(7 ratings)
-
(0 ratings)
Support Rating
7.6
(27 ratings)
-
(0 ratings)
User Testimonials
Chatter (discontinued)Notion
Likelihood to Recommend
Discontinued Products
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Read full review
Notion Labs, Inc
Notion is good for a plethora of use cases. The templates that it offers give just a few established pages for common uses but these are some of my favorites:
  • Kanban board: we use it a lot in my company to manage tasks and meetings
  • Note taking: whether in a professional or academic environment, Notion is well suited to take notes of everything regardless.
  • Software documentation: the "code" component to insert code snippets is perfect for creating tutorials and documentation for software development.
  • Finance control: I use the "my finances" template to have a proper following of my monthly transactions, which allowed me to be more responsible with my money.
  • Inventory management: Since I own multiple peripherals and general equipment, being able to have a portable inventory of all of it that includes their original value, warranty length and current state has been perfect to know when clean, maintain or straight up replace everything.
Read full review
Pros
Discontinued Products
  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Read full review
Notion Labs, Inc
  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
Read full review
Cons
Discontinued Products
  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Read full review
Notion Labs, Inc
  • The increase in integrations with third parties will always promote the adoption of the platform in companies.
  • Personalization with logos and corporate colors sometimes makes the difference when selecting a tool in a corporation.
  • Having multiple functionalities for working in manufacturing companies and with devices developed by third parties encourages other companies to select Notion as their flagship tool to offer implementation packages under alliances that favor its use.
Read full review
Likelihood to Renew
Discontinued Products
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
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Notion Labs, Inc
No answers on this topic
Usability
Discontinued Products
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
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Notion Labs, Inc
No answers on this topic
Support Rating
Discontinued Products
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
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Notion Labs, Inc
No answers on this topic
Alternatives Considered
Discontinued Products
Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Read full review
Notion Labs, Inc
Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
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Return on Investment
Discontinued Products
  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Read full review
Notion Labs, Inc
  • In just a short amount of time, the majority of my course draft has been transferred into an interactive online course, always live
  • Sufficient control over page structure gives a clean look, with sufficient means to add some personal touches
  • After a learning period, I could concentrate on the content rather than the tech
  • A huge motivational drive to learn more about no-code platforms (enthusiastic learner!)
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ScreenShots