What users are saying about
95 Ratings
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Top Rated
263 Ratings
95 Ratings
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Score 8 out of 100

Notion

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Top Rated
263 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Chatter ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

8.0

Chatter

80%
7.5

Notion

75%
Chatter ranks higher in 7/7 features

Task Management

8.4
84%
36 Ratings
8.4
84%
18 Ratings

Gantt Charts

7.9
79%
19 Ratings
7.5
75%
12 Ratings

Scheduling

7.8
78%
30 Ratings
6.9
69%
12 Ratings

Workflow Automation

8.5
85%
32 Ratings
6.0
60%
10 Ratings

Mobile Access

7.8
78%
49 Ratings
7.8
78%
16 Ratings

Search

7.6
76%
44 Ratings
7.5
75%
19 Ratings

Visual planning tools

8.3
83%
33 Ratings
8.2
82%
14 Ratings

Communication

8.4

Chatter

84%
7.1

Notion

71%
Chatter ranks higher in 6/8 features

Chat

8.8
88%
50 Ratings
5.9
59%
6 Ratings

Notifications

7.5
75%
53 Ratings
7.2
72%
14 Ratings

Discussions

8.2
82%
51 Ratings
7.3
73%
10 Ratings

Surveys

7.8
78%
34 Ratings
5.6
56%
3 Ratings

Internal knowledgebase

8.0
80%
36 Ratings
9.5
95%
15 Ratings

Integrates with GoToMeeting

9.0
90%
13 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

8.6
86%
20 Ratings
9.0
90%
7 Ratings

Integrates with Outlook

8.9
89%
23 Ratings
5.0
50%
1 Rating

File Sharing & Management

8.3

Chatter

83%
8.2

Notion

82%
Chatter ranks higher in 5/8 features

Versioning

8.4
84%
28 Ratings
8.2
82%
12 Ratings

Video files

8.4
84%
33 Ratings
7.7
77%
12 Ratings

Audio files

7.7
77%
30 Ratings
7.4
74%
8 Ratings

Document collaboration

8.5
85%
41 Ratings
9.3
93%
19 Ratings

Access control

7.8
78%
34 Ratings
8.4
84%
16 Ratings

Advanced security features

8.8
88%
29 Ratings
6.9
69%
10 Ratings

Integrates with Google Drive

8.9
89%
18 Ratings
8.4
84%
11 Ratings

Device sync

8.1
81%
27 Ratings
8.9
89%
9 Ratings

Attribute Ratings

  • Notion is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Chatter

89%
56 Ratings
9.2

Notion

92%
25 Ratings

Likelihood to Renew

8.1

Chatter

81%
2 Ratings

Notion

N/A
0 Ratings

Usability

7.3

Chatter

73%
7 Ratings

Notion

N/A
0 Ratings

Support Rating

7.5

Chatter

75%
53 Ratings

Notion

N/A
0 Ratings

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

Notion

  • Turning a basic spreadsheet (I have countless of those scattered around when researching subjects) into a database with views and filters, in a clean layout.
  • Embedding interactive tables inside a document (no duplication of information required)
  • Clean and friendly minimalistic styling
  • No additional steps required: everything you write is "live". You only have to decide whether to make a doc public or not
Stefan Boeykens | TrustRadius Reviewer

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

Notion

  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
Garrett Lemons | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

Notion

  • The search in Notion leaves something to be desired. It can be hard to find a page unless you know exactly what it is titled.
  • The sidebar and groupings of pages on the side bar can be a bit tricky to navigate.
Anonymous | TrustRadius Reviewer

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Chatter Editions & Modules

Additional Pricing Details

Notion

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month per user

Notion Editions & Modules

Edition
Team$961
EnterpriseCustom
Personal Pro$483
  1. per year per user
  2. none
  3. per year per user
Additional Pricing Details

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

Notion

No score
No answers yet
No answers on this topic

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

Notion

No score
No answers yet
No answers on this topic

Support Rating

Chatter

Chatter 7.5
Based on 53 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

Notion

No score
No answers yet
No answers on this topic

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

Notion

Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
Anonymous | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

Notion

  • Being able to have insight into personal OKRs feeding into companywide OKRs
  • Creating a home base for all of our different departments' internal documents for items where Google Drive doesn't make sense to house them
  • It's super great to have my task list to keep myself moving forward to my OKRs
Amy Schatzmann | TrustRadius Reviewer

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