Chezuba vs. PeopleFluent vs. PerformYard

For companies that either want to start volunteering or have volunteering programs but are struggling with employee participation, Chezuba is a great place to start! Most of the opportunities on Chezuba are online, so companies which have employees who don't have access to computer/internet arent the best fit, I guess

PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.

Incentivized

It is an online system that we were able to use to create our evaluation forms. Once our HR person triggers that you have to do an evaluation of someone you will receive emails reminding you that you have to do it. In addition we can set them with due dates. Telling managers that they are being evaluated on making sure they give staff timely evaluations has really helped getting them to do them. In our first year some of the managers got "dinged" for not providing feedback to their staff and they were not happy about it. Now it isn't a problem. In addition the "quick feedback" is a game changer.

Incentivized

• They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating
• Their customer support is top notch too

• Self-service tool to add/change configurations without the need for additional professional services
• Amazing implementation team that makes sure your tool is up and running
• Reporting such as compensation statements, budget and total rewards statements available for all cycles
• Configurable feed to our HRIS to make sure data is up to date
• Opportunity to leverage the current tool capabilities within the comp module for other comp processes (e.g. Total Rewards Statements)
• Customer support team is great!

Incentivized

• Allows constructive feedback from multiple sources
• Is easy to navigate and simple to complete with takeaways that are helpful and areas where improvement is needed
• Can be accessible to employees who are looking to bring on additional resources for a particular project or engagement

Incentivized

• Their presence in Australia is relatively less compared to other regions
• We hope this can integrate with more HRMS tools in the future
• Grants module is still in nascent stages

• I would advise better filtering options when pulling up candidate profiles, we should have multiple functions when requesting candidates profile.
• Sometimes I get huge projects and need to move more than 20 people, it's a headache moving groups in parts.
• A faster way to verify if a candidate has been double submitted, maybe with a unique ID or email that identifies said candidate prior to going through the whole submission process.
• Stronger cache cookies when session is timed out get kicked out and the process reboots. Sometimes recruiters are pulled in different directions while multitasking.

Incentivized

• Connecting multiple sites where information is stored to the progress you are updating with the PerformYard site would be beneficial. Less work doubling efforts at times.
• Attachment options on your goals would give you a quick place to use for a reference. For instance, goal to increase sales by certain percentage annually could benefit from an attached document showing those number increases with 1 file attachment.

Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all

PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.

It has been excellent among the employees. It is a great way to keep up with the tasks and goals throughout the year. Manager/employee communication can increase with this program. It is very easy to use and understand. Navigation can be a bit tricky but the overall ease of going through it is splendid.

Incentivized

They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier

PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?

Incentivized

Everything is very easy to understand except more training is needed on how to use the reporting feature. You are assigned an account manager who walks you through every step of the process when you sign on to use PerformYard.

Incentivized

They respond within a few hours and resolve any issues within 24 hours, they are super sweet!

In my experience, the support team was very prompt and helpful. They had good subject matter expertise and were able to troubleshoot immediately. At times we wanted some enhancements but it was not possible due to product limitations. But, the support team was helpful in suggesting alternatives for our requirements. The customer support staff was also very polite and friendly.

Incentivized

The support from PerformYard is unmatched when compared to other systems I have worked with. Not to say that the support personnel always have an immediate answer, but they are so committed to solution and timeliness that it is not long before we are able to work through any issues. Emails are quickly returned for ease of access, and they never fail to offer to hop on a call and visually walk through something if that may help the issue!

Incentivized

Training for PerformYard was fantastic and very easy to understand! I highly recommend this product to any company. It is super helpful for communicating with staff, for keeping track of your goals, tasks and reviews for the current (or past) year. Definitely get online training for implementation. You won't regret it!

Incentivized

it was really smooth, no comments

Our Human Resources department handled the implementation of PerformYard and they did a fantastic job. A tutorial was sent out via email to all employees with a requirement of viewing it. In additionto that, a ZOOM session was scheduled so that any questions or concerns could be answered after viewing the tutorial.

Incentivized

• Very customer-obsessed: Their team just wants you to succeed, love them!
• Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
• High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space

Out of the VMS's listed, I'd say PeopleFluent is solidly in the middle. Fieldglass and IQN are probably easier to navigate and more modern looking, and I definitely don't run into the login problems with them. Beeline and PRO Wand are probably on par with PeopleFluent. They have their plusses and minuses in terms of navigation and ease of use. Covendis is definitely worse than PeopleFluent. Covendis is a mess - very difficult to navigate, not intuitive at all with terrible workflow. Again, I didn't select PeopleFluent; my client did, and I have chosen to work with them, therefore I work with PeopleFluent.

Incentivized

PerformYard is in its own class for employee monitoring and reviewing of employee, goals and expectations. As a midsize business, you cannot just implement change once in a while you need to document and review plans and progress within departments and amongst individual employees so that you can see the most success. Perform yard, really focuses in on that and makes it very easy to document and implement processes and procedures and expectations from the company to the employees.

• A chance to use my skills and expertise for the good of the community.
• Ability to engage our global workforce in volunteering, which previously felt impossible

• I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
• I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.

Incentivized

• I'm not aware of the cost of the system but it definitely saves me and my team a lot of time getting through the reviews.
• There are additional features to the software that I haven't fully explored but will at least experiment with as it has been very helpful so far.
• Anything new has a learning curve to go through and some team members are slow to adapt.