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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chorus by ZoomInfo

    Score8.1 out of 10
    N/AChorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.N/A

    SalesHood

    Score8 out of 10
    N/ASalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.

    $50

    per month

    Pricing
    Chorus by ZoomInfoSalesHood
    Editions & Modules
    No answers on this topic
    Add On - Coaching and Content in Salesforce or Microsoft
    $10
    per user, per month
    Add On - Presentation Management
    $15
    per user, per month
    Saleshood
    $50
    per user, per month
    Offerings
    Pricing Offerings
    Chorus by ZoomInfoSalesHood
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing discounts available with volume and multi-year agreements.
    More Pricing Information
    Community Pulse
    Chorus by ZoomInfoSalesHood
    Considered Both Products
    ZoomInfo
    No answer on this topic
    SalesHood
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    78 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    53 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    79 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    35 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Chorus by ZoomInfoSalesHood
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Chorus by ZoomInfo and SalesHood
    Feature
    Chorus by ZoomInfo
    7.6
    28 Ratings
    4% below category average
    SalesHood
    -
    Ratings
    Speech-to-Text Transcription7.728 Ratings00 Ratings
    Keyword Detection7.227 Ratings00 Ratings
    Sentiment Analysis6.625 Ratings00 Ratings
    Speaker Diarization8.025 Ratings00 Ratings
    Call Recording Playback9.428 Ratings00 Ratings
    Call Summarization7.328 Ratings00 Ratings
    Conversion Metrics7.224 Ratings00 Ratings
    Keyword Search & Retrieval7.025 Ratings00 Ratings
    Call Tagging7.120 Ratings00 Ratings
    Integration with CRM Systems8.521 Ratings00 Ratings
    Best Alternatives
    Chorus by ZoomInfoSalesHood
    Small Businesses
    Wingman (legacy product)
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Gong
    Score9.1 out of 10
    Paperflite
    Score8 out of 10
    Enterprises
    Zoom Revenue Accelerator
    Score8.7 out of 10
    Scratchpad
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chorus by ZoomInfoSalesHood
    Likelihood to Recommend
    8.2
    (292 ratings)
    8.8
    (15 ratings)
    Likelihood to Renew
    6.1
    (4 ratings)
    8.0
    (1 ratings)
    Usability
    5.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (3 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.8
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Chorus by ZoomInfoSalesHood
    Likelihood to Recommend
    ZoomInfo
    One scenario where Chorus by ZoomInfo is well suited is when our team is trying to identify patterns (common objections, frequent competitor mentions, concerns that clients raise). ZoomInfo offers trend analysis, market intelligence, and topic tracking that reveals patterns across conversations. This has allowed us to adapt and update our processes to address these patterns
    Incentivized
    Read full review
    SalesHood
    [SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.
    Incentivized
    Read full review
    Pros
    ZoomInfo
    • Great job on putting the conversion metrics. It's a big help knowing our metrics in every meeting.
    • We learned what areas need to be improved and also the strength we had during that conversation.
    • It also provides the length of speech of each participants.
    Incentivized
    Read full review
    SalesHood
    • Sales-centric: the platform is literally built for salespeople and with salespeople in mind
    • Collaborative Customer Success: the SalesHood team is SO responsive and always willing to collaborate and brainstorm ideas
    • Easy to Use: They have a fantastic onboarding program to get new admins started and the platform is easy to use.
    Incentivized
    Read full review
    Cons
    ZoomInfo
    • Sometimes there were issues with the 3-minute delay for Chorus joining a live meeting.
    • Occasionally, deliverables were assigned to the wrong person in the summary if their voices were similar or if they were on the same audio.
    • Occasionally, the Chorus had problems picking up on what someone was saying. This was likely due to user error but caused gaps in the conversation recording and transcript.
    Incentivized
    Read full review
    SalesHood
    • Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
    • I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.
    Incentivized
    Read full review
    Likelihood to Renew
    ZoomInfo
    It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
    Incentivized
    Read full review
    SalesHood
    IT has been useful and better than some of the other tools we have used.
    Incentivized
    Read full review
    Usability
    ZoomInfo
    This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
    Read full review
    SalesHood
    No answers on this topic
    Support Rating
    ZoomInfo
    I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
    Read full review
    SalesHood
    Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.
    Incentivized
    Read full review
    Implementation Rating
    ZoomInfo
    Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
    Incentivized
    Read full review
    SalesHood
    No answers on this topic
    Alternatives Considered
    ZoomInfo
    We looked at Gong but went with Chorus by ZoomInfo because it felt more practical for our team. Gong has great analytics, but Chorus by ZoomInfo fit better into our existing tech stack and budget. The deal notifications, scorecards, and integrations with Zoom and Salesforce made it the smarter pick. Overall, Chorus by ZoomInfo gives us the insights we need without feeling like overkill or another heavy lift.
    Incentivized
    Read full review
    SalesHood
    I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.
    Incentivized
    Read full review
    Return on Investment
    ZoomInfo
    • Improved ramp time for new joiners in my team so that they can easily watch their calls and get feedback
    • Improved ramp time for new joiners in my team so that they can easily watch other people's calls and get inspiration
    • Sales training improvement so that we can focus on listening time
    Incentivized
    Read full review
    SalesHood
    • Provides proof to executive management and shareholders - the value that training and enablement brings to the organization
    • Ability to quickly create trainings and roll them out to the target audience with deadlines
    • Tracking also provides the ability of the enablement team to identify gaps and adjust accordingly
    Incentivized
    Read full review
    ScreenShots

    Chorus by ZoomInfo Screenshots

    Screenshot of deal and account visibility.Screenshot of a post-meeting brief.Screenshot of team analytics.