Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all customer engagements across phone calls, video meetings, and email, to help teams hit their number.
N/A
SalesHood
Score 8.9 out of 10
N/A
SalesHood headquartered in San Francisco offers their sales enablement tool which contains sales learning and coaching modules, content management with best practice features and guidance as well as to improve collaboration between marketing and sales, and also sales content analytics.
$50
per month
Pricing
Chorus by ZoomInfo
SalesHood
Editions & Modules
No answers on this topic
Add On - Coaching and Content in Salesforce or Microsoft
$10
per user, per month
Add On - Presentation Management
$15
per user, per month
Saleshood
$50
per user, per month
Offerings
Pricing Offerings
Chorus by ZoomInfo
SalesHood
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Pricing discounts available with volume and multi-year agreements.
Chorus is well-suited for sales meetings and internal team meetings. It’s a good tool for capturing and analyzing conversations with prospects, making it easier to identify key insights and trends that can help close deals faster. It’s not the best tool for analyzing conversational data insights.
[SalesHood] has been helpful during virtual onboarding when the team is not able to get together for in-person trainings. And the ability to test retention is helpful for the user and for management as well. However, it is one of those platforms that takes time out of what a rep does best, which is sell, so it may not be the most well received.
The analytics around risks associated with certain words/phrases never seems to be accurate or relevant. Meaning I say things that are definitely not problematic, but they get marked that way.
Needs to be easier to locate certain parts of a call, maybe by a more powerful word search. This isn't a problem for 30-60 minute calls but is more challenging for longer training sessions that last 3 hours.
Finding a specific training path that I'm looking for can be difficult via browsing. Best way is to use the search bar.
I wish there was a way to provide peer feedback. It might be a setting that our team just doesn't use, but it would be nice to see questions that peers have, or places they're struggling and to be able to comment or reach out directly to help.
It's hard for me to give anything more than a 5 at this point. The primary reason is that we have only used it for a few months and I'm still getting a feel for the level of value it provides both to me and the team. In 4 or 5 months I'll have a better understanding of its value long term
This was sold internally as something that would help us be more efficient. I had high hopes that the speech-to-text feature would be useful for getting call notes/next steps, etc documented. But due to the limitations of the software, these things would take longer using Chorus than if I just write things down manually - disappointing.
I personally have not had too many major issues with Chorus, but the times that I have reached out to their customer support team I have always received great responses in a very timely manner. Their support team is trained in a very polite way and cares about resolving your issue. They are knowledgeable and helpful and the customer service line does not take long to connect to a real individual.
Our CSM at SalesHood is always responsive to us, we see the support team respond to our queries quickly, and even the CEO Elay Cohen is entirely plugged in. If an in-app NPS score is rendered that looks to be unfavorable, they reach out to understand why and to see if they can help turn the experience around if it's education or enhancement that's needed. It's a great team there to support you.
Like I noted in the other category, it has been smooth for the most part. But we really do enjoy the hard work of our CSM and everything he has been able to provide us in terms of support.
I used Google Analytics with Primerica. I payed for it myself to see how my team I was managing was holding up to other teams in the region. Chorus works so much better and if it would have been in my capability to use chorus I would have
I chose SalesHood because I knew the team is amazing based on my past relationship with them, and because I knew the features met the needs my organization had. They may not have had all the frills that other vendors have, but we didn't need frills. We needed functionality and flexibility.
As a salesperson Chorus.ai help me to better my sales performance and accuracy on proposals I send based on everything the customer has mentioned during the calls. It's hard to quantify, but it definitely adds on the closing rate percentage.
