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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Cisco Meraki MG

    Score9 out of 10
    N/ACisco Meraki MG cellular gateways are a cloud managed WAN solution designed to seamlessly transpose a wireless cellular signal to wired Ethernet, providing primary or failover connectivity.N/A
    Pricing
    Chrome Remote DesktopCisco Meraki MG
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopCisco Meraki MG
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopCisco Meraki MG
    Considered Both Products
    Google
    No answer on this topic
    Cisco
    Chose Cisco Meraki MG
    Although both products come from the same family, there are drastic differences between them. When it comes to the MX, it's all about security. It might not perform like the latter, but the security it provides is really good. It is a good enterprise WAN Solution, but still, …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    Chrome Remote DesktopCisco Meraki MG
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Cisco Meraki MG
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    Cisco Meraki MG
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopCisco Meraki MG
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    HPE Aruba Networks Wireless WAN
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopCisco Meraki MG
    Likelihood to Recommend
    9.5
    (21 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    3.8
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (19 ratings)
    User Testimonials
    Chrome Remote DesktopCisco Meraki MG
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
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    Cisco
    It is perfect for WAN redundant connectivity when Cellular 5G is available; It solve temporary issues on delays with delivery of ISP connectivity. It plays a great role in SD-WAN environments due to the overall flexibility in combination with MXs and the wan selection based on the state of the art condition of the connectivity. It fits less in those scenario where there are multiple spots with iot devices requiring internet connectivity due to the cost, in that case it could be hard the ROI.
    Incentivized
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    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
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    Cisco
    • It's fantastic for being in the Meraki dashboard and actually looking at quality of signal. I can look at up times, down times, ease of use when it comes to if I would have to reboot the MG 21E in case it does have a problem.
    • Overall reliability: since we switched to the MG 21 E, we've rarely have a problem with it when it comes to the cellular performance going down.
    Incentivized
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    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    Cisco
    • From a user aspect, to just a provider of the internet source for myself, they're very easy to set up. I don't have any real complaints over it. We use T-Mobile as our cellular provider, so there is some limitations on the signal strength and coverage. We could use AT&T, but the integration between the Meraki T system and our preexisting corporate AT&T account, there seems to be no integrations there. So that's where I would say the limitations are. I would prefer that the AT&T onboarding allows us to connect to our corporate AT&T wireless account.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    Cisco
    It does what it is supposed to, with minimal issue!
    Incentivized
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    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
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    Cisco
    No answers on this topic
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
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    Cisco
    No answers on this topic
    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    Cisco
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
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    Cisco
    We checked many vendors. ALU was a primary contender. However, their acccess points are not primarily designed for cellular use case. Cellular is just an additional feature on their fully loaded APs. The fact that MEraki MG is suited for this particular use case was a major factor.
    Incentivized
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    Scalability
    Google
    No answers on this topic
    Cisco
    In terms of scalability, The MG Meraki is unvanquished! As it works on cellular signals, as long as you have the required signal strength, you are connected. Removes the dependency on cables to connect to our ISP. So geographical locations do not affect the scalability of MG. Which is the whole point of having a Cellular to Wired Ethernet Device. And it can also be managed with the web centrally.
    Incentivized
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    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
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    Cisco
    • I want to easily manage while performing WAN between bases, I want to check the equipment even when I am out.
    • There are many devices that can perform inter-base WAN due to internal requirements, but all except Meraki are rejected in terms of checking out.
    • Introduced internally and proposed, Meraki was well received because it can be easily handled.
    Incentivized
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    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.