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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.5 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    ETQ Reliance QMS

    Score7.4 out of 10
    N/AETQ headquartered in Burlington offers the ETQ Reliance Platform, a quality management solution designed to meet a business' unique quality needs and risks with an automated best practice-driven software solution.N/A
    Pricing
    Chrome Remote DesktopETQ Reliance QMS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Chrome Remote DesktopETQ Reliance QMS
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopETQ Reliance QMS
    Considered Both Products
    Google
    No answer on this topic
    ETQ
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Chrome Remote DesktopETQ Reliance QMS
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and ETQ Reliance QMS
    Feature
    Chrome Remote Desktop
    8.3
    21 Ratings
    5% above category average
    ETQ Reliance QMS
    -
    Ratings
    Screen sharing6.720 Ratings00 Ratings
    File transfer7.611 Ratings00 Ratings
    Instant message7.06 Ratings00 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
    Access to sleeping/powered-off computers9.610 Ratings00 Ratings
    Over-the-Internet remote session9.221 Ratings00 Ratings
    Initiate remote control from mobile8.017 Ratings00 Ratings
    Remote management of servers & workstations9.319 Ratings00 Ratings
    Remote Active Directory® management7.05 Ratings00 Ratings
    Centralized management dashboard9.08 Ratings00 Ratings
    Session record9.05 Ratings00 Ratings
    Annotations9.04 Ratings00 Ratings
    Monitoring and Alerts9.04 Ratings00 Ratings
    Multi-platform remote control7.015 Ratings00 Ratings
    Best Alternatives
    Chrome Remote DesktopETQ Reliance QMS
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chrome Remote DesktopETQ Reliance QMS
    Likelihood to Recommend
    9.5
    (21 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (7 ratings)
    10.0
    (1 ratings)
    Support Rating
    3.8
    (7 ratings)
    7.3
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Chrome Remote DesktopETQ Reliance QMS
    Likelihood to Recommend
    Google
    It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
    Incentivized
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    ETQ
    ETQ Reliance is great for quality systems in which different levels of personnel are accessing common documents. The user interface and basic functionality is very intuitive, and thus easy to navigate for both novice and experienced technical users. It is also great at organizing tasks and maintaining document attributes. Overall, great for the purposes of an audit. For more advanced users, it may be limited in functionality. Data analytics and related visualization is more easily done after exporting data and manipulating in third-party software programs.
    Incentivized
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    Pros
    Google
    • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
    • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
    • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
    • The mobile app is also really really well done.
    Incentivized
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    ETQ
    • Document control: love the workflow process.
    • On hold non-conformance Management: easy to pull up new and old information seamlessly and link it to meetings.
    • Meetings: allows us to have great traceability of meeting minutes with attached information—auditors love it!
    • Safety reporting: workflow makes it seamless to send from one person to the next while tracking each part of the process.
    Incentivized
    Read full review
    Cons
    Google
    • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
    • A way to easier switch between multiple monitors.
    • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
    Incentivized
    Read full review
    ETQ
    • New EtQ Reliance (Version 2019 and above) have restrictions on customization. Which made it difficult to migrate.
    • Better mobile platform
    • Better Data visualization
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
    Incentivized
    Read full review
    ETQ
    No answers on this topic
    Usability
    Google
    Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
    Incentivized
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    ETQ
    It is easy to use and covers expectations
    Incentivized
    Read full review
    Support Rating
    Google
    The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
    Incentivized
    Read full review
    ETQ
    At the basic support level, you get adequate support, but you are likely to be passed around from one tech support rep to another even on the same problem. Some of the support staff are both technically strong and have good interpersonal communication skills, others less so for the latter. Recently it seems that ETQ wants to monetize more of their support services both in multi-level support as well as in seeming to move some services from included in annual support to a fee basis (for on-premise deployment).
    Incentivized
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    Implementation Rating
    Google
    None, its quick and easy
    Incentivized
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    ETQ
    No answers on this topic
    Alternatives Considered
    Google
    Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
    Incentivized
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    ETQ
    Prior to ETQ we were using spreadsheets and shared drives and the ability to pull information was challenging. It was a very manual process done by many people. Now, it is somewhat manually input by one or two people and the retrieval of information can be done by anyone anywhere with ease.
    Incentivized
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    Return on Investment
    Google
    • Using Chrome Remote Desktop, we've saved money on remote desktop software.
    • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
    • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
    Incentivized
    Read full review
    ETQ
    • Has saved a lot of time in preparing for audits. In an organization with multiple franchises, the cost savings from reduced man-hours is well in the $500K+ per year range.
    • Cloud capability has saved on document storage and hardware costs. The cost of storing online is low and has saved up to $100K per year in hardware and data maintenance costs.
    • Reduced need for third-party document control applications. ETQ Reliance has eliminated the need for other software applications to support quality document maintenance.
    Incentivized
    Read full review
    ScreenShots

    Chrome Remote Desktop Screenshots

    Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.