Chrome Remote Desktop vs. Genuity - GoGenuity.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chrome Remote Desktop
Score 8.3 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
Genuity - GoGenuity.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
For managing assets, vendor spend, usage and contracts to strategic sourcing and spend analysis, Genuity is a Technology Business Management platform designed to enable teams to spend smarter and maximize the value of every dollar a business spends. Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. The vendor states that their goal is to level the playing field by shining a…
$29.99
per Company
Pricing
Chrome Remote DesktopGenuity - GoGenuity.com
Editions & Modules
No answers on this topic
Genuity Platform - $29.99 One flat rate. Per company, per month.
$29.99
per Company
Offerings
Pricing Offerings
Chrome Remote DesktopGenuity - GoGenuity.com
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$29.99 One flat rate. Per company, per month.
More Pricing Information
Community Pulse
Chrome Remote DesktopGenuity - GoGenuity.com
Features
Chrome Remote DesktopGenuity - GoGenuity.com
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Chrome Remote Desktop
8.2
21 Ratings
4% above category average
Genuity - GoGenuity.com
-
Ratings
Screen sharing6.620 Ratings00 Ratings
File transfer7.511 Ratings00 Ratings
Instant message7.06 Ratings00 Ratings
Secure remote access with Smart Card authentication9.03 Ratings00 Ratings
Access to sleeping/powered-off computers9.310 Ratings00 Ratings
Over-the-Internet remote session9.021 Ratings00 Ratings
Initiate remote control from mobile8.017 Ratings00 Ratings
Remote management of servers & workstations9.119 Ratings00 Ratings
Remote Active Directory® management7.05 Ratings00 Ratings
Centralized management dashboard9.08 Ratings00 Ratings
Session record9.05 Ratings00 Ratings
Annotations9.04 Ratings00 Ratings
Monitoring and Alerts9.04 Ratings00 Ratings
Multi-platform remote control7.015 Ratings00 Ratings
Best Alternatives
Chrome Remote DesktopGenuity - GoGenuity.com
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10

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Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10

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Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
Chrome Remote DesktopGenuity - GoGenuity.com
Likelihood to Recommend
9.3
(21 ratings)
8.5
(5 ratings)
Likelihood to Renew
7.0
(2 ratings)
-
(0 ratings)
Usability
8.8
(7 ratings)
-
(0 ratings)
Support Rating
3.8
(7 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Chrome Remote DesktopGenuity - GoGenuity.com
Likelihood to Recommend
Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Genuity - GoGenuity.com
GoGenuity is great when someone wants a one-stop solution for all their needs, it has everything gelled in together so that you do not have to go to different vendors and buy different solutions. They have a very good telco service, they themselves provide SIP trunks, their billing is amazing & the best part is everything is on the cloud and can be easily managed/accessed with great security.
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Pros
Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Genuity - GoGenuity.com
  • Great UI
  • Good IT Helpdesk
  • Quick responses
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Cons
Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Genuity - GoGenuity.com
  • Ability to customize the view/dashboards even more
  • Ability to easily import large sets of old records using templates/predefined formats
  • Ability to attach documents/photos/additional paperwork with each asset
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Likelihood to Renew
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Genuity - GoGenuity.com
No answers on this topic
Usability
Google
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
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Genuity - GoGenuity.com
No answers on this topic
Support Rating
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Genuity - GoGenuity.com
No answers on this topic
Implementation Rating
Google
None, its quick and easy
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Genuity - GoGenuity.com
No answers on this topic
Alternatives Considered
Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Genuity - GoGenuity.com
It was the price point and the quick support when i hit a block. compared to other vendors the price can get steep and they even limit you on the amount of assets you can hav. with genuity it's one price with no limits. And you can track vendors , contracts
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Return on Investment
Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
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Genuity - GoGenuity.com
  • One solution for all telco needs.
  • Easy billing.
  • Saved money as the client did not had to integrate different systems.
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ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.

Genuity - GoGenuity.com Screenshots

Screenshot of AssetsScreenshot of Saas & Vendor SpendScreenshot of HelpdeskScreenshot of Network MonitoringScreenshot of ContractsScreenshot of Telecom Expenses