Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
Parallels RAS
Score9.6 out of 10
N/A
Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
Users were formerly using unmanaged remote access programs to bypass the firewall. Previously I had used RemoteApp when the source of users was predictable (and traffic could be limited to a single site).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Parallels Remote Application Server (Parallels RAS) continually improves the product but has broken some features recently. For example the web management portal lost the ability to manage user sessions after a major update. That issue was fixed in a later release
Multi-monitor support beyond 4 monitors (It does handle up to 4 -1080 monitors well)
More options around connection security and MFA. current options are sufficient but limited
We've noticed some performance issues with Windows Server 2019 and 2022. I'd like to see more robust support for remote applications running from those platforms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Parallels RAS was easy to setup, with great admin guides and resources. We especially liked the included Visio templates which made diagramming much easier. The reference deployment diagrams also simplified our deployment process. Our end users love Parallels RAS. Apps launch faster than Citrix, and the Parallels RAS client is far more reliable than Workspace.
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours. Parallels Remote Application Server (Parallels RAS) is platform agnostic; it works with various kinds of devices (computers, phones, tablets) and several operating systems (Windows, Linux, Apple, etc.), allowing users to access it on gadgets of their choice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
