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Emburse Expense Enterprise (formerly Chrome River) vs. Envoice vs. QuickBooks Online

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Expense Enterprise (formerly Chrome River)

    Score8.3 out of 10
    N/AEmburse Enterprise is the enterprise expense and invoice-management product that replaces the former Chrome River name. Emburse states that the renaming does not change the product’s expense and invoice functionality, workflows, interface, or support; existing Chrome River customers use the same product under Emburse branding.N/A

    Envoice

    Score6 out of 10
    N/AEnvoice’s expense management platform helps businesses and accounting firms streamline bookkeeping processes. Envoice integrates with accounting softwares on desktop and cloud, so that users can build an end-to-end solution to suit any situation. Key benefits of using Envoice Extraction Automatically scans data from invoices and receipts. Auto-Extract helps to decrease bookkeeping costs and processing time. Expenses Keep a complete record…

    $5

    per month

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Pricing
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Editions & Modules
    No answers on this topic
    Essential
    $5
    per month
    Business
    $10
    per month
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Offerings
    Pricing Offerings
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
    More Pricing Information
    Community Pulse
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Considered Multiple Products
    Emburse
    Chose Emburse Expense Enterprise (formerly Chrome River)
    We looked at Expensify at the time (2013). More recently, I looked at Zoho but these don't have the robust approval process nor ability to easily be classed into QuickBooks - we have a very complicated class structure.
    Incentivized
    Envoice
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    19 Answers
    No answers on this topic
    83%
    Would buy again
    129 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    87%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    83%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    85%
    Implementation went as expected
    117 Answers
    Features
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Expense Management
    Comparison of Expense Management features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    8.5
    4 Ratings
    3% above category average
    Envoice
    -
    Ratings
    QuickBooks Online
    -
    Ratings
    Employee Expense Reporting8.04 Ratings00 Ratings00 Ratings
    Corporate Card Reconciliation9.03 Ratings00 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    7.9
    4 Ratings
    1% below category average
    Envoice
    -
    Ratings
    QuickBooks Online
    -
    Ratings
    Customizable Approval Policies8.33 Ratings00 Ratings00 Ratings
    Financial Document Management7.02 Ratings00 Ratings00 Ratings
    Payment Status Tracking6.04 Ratings00 Ratings00 Ratings
    Payment Audit Trail9.02 Ratings00 Ratings00 Ratings
    Duplicate Bill Detection8.33 Ratings00 Ratings00 Ratings
    Advanced OCR8.52 Ratings00 Ratings00 Ratings
    Electronic Funds Transfer8.01 Ratings00 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Pay calculation00 Ratings00 Ratings8.0114 Ratings
    Benefit plan administration00 Ratings00 Ratings6.962 Ratings
    Direct deposit files00 Ratings00 Ratings8.1105 Ratings
    Salary revision and increment management00 Ratings00 Ratings7.778 Ratings
    Reimbursement management00 Ratings00 Ratings7.784 Ratings
    Customization
    Comparison of Customization features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    API for custom integration00 Ratings00 Ratings6.996 Ratings
    Plug-ins00 Ratings00 Ratings7.198 Ratings
    Security
    Comparison of Security features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Single sign-on capability00 Ratings00 Ratings8.3156 Ratings
    Role-based user permissions00 Ratings00 Ratings8.1181 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    8.0
    217 Ratings
    3% above category average
    Dashboards00 Ratings00 Ratings8.1204 Ratings
    Standard reports00 Ratings00 Ratings8.3211 Ratings
    Custom reports00 Ratings00 Ratings7.7195 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Accounts payable00 Ratings00 Ratings8.6200 Ratings
    Accounts receivable00 Ratings00 Ratings8.6217 Ratings
    Cash management00 Ratings00 Ratings7.9198 Ratings
    Bank reconciliation00 Ratings00 Ratings9.0223 Ratings
    Expense management00 Ratings00 Ratings8.2206 Ratings
    Time tracking00 Ratings00 Ratings6.998 Ratings
    Fixed asset management00 Ratings00 Ratings7.798 Ratings
    Multi-currency support00 Ratings00 Ratings7.549 Ratings
    Multi-division support00 Ratings00 Ratings7.180 Ratings
    Regulations compliance00 Ratings00 Ratings7.979 Ratings
    Electronic tax filing00 Ratings00 Ratings8.0118 Ratings
    Self-service portal00 Ratings00 Ratings7.3126 Ratings
    Global Financial Support00 Ratings00 Ratings6.541 Ratings
    Primary and Secondary Ledgers00 Ratings00 Ratings7.972 Ratings
    Intercompany Accounting00 Ratings00 Ratings7.672 Ratings
    Localizations00 Ratings00 Ratings7.855 Ratings
    Journals and Reconciliations00 Ratings00 Ratings8.5146 Ratings
    Enterprise Accounting00 Ratings00 Ratings7.062 Ratings
    Configurable Accounting00 Ratings00 Ratings7.789 Ratings
    Centralized Rules Framework00 Ratings00 Ratings7.560 Ratings
    Standardized Processes00 Ratings00 Ratings8.6108 Ratings
    Inventory Management
    Comparison of Inventory Management features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Inventory tracking00 Ratings00 Ratings6.685 Ratings
    Automatic reordering00 Ratings00 Ratings6.947 Ratings
    Location management00 Ratings00 Ratings7.254 Ratings
    Manufacturing module00 Ratings00 Ratings6.537 Ratings
    Order Management
    Comparison of Order Management features of Emburse Expense Enterprise (formerly Chrome River) and Envoice and QuickBooks Online
    Feature
    Emburse Expense Enterprise (formerly Chrome River)
    -
    Ratings
    Envoice
    -
    Ratings
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Pricing00 Ratings00 Ratings7.991 Ratings
    Order entry00 Ratings00 Ratings7.787 Ratings
    Credit card processing00 Ratings00 Ratings8.3111 Ratings
    Cost of goods sold00 Ratings00 Ratings8.0110 Ratings
    Order Orchestration00 Ratings00 Ratings7.347 Ratings
    End-to-end order visibility00 Ratings00 Ratings7.750 Ratings
    Order exception Resolution00 Ratings00 Ratings7.443 Ratings
    Best Alternatives
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Small Businesses
    Brex
    Score9 out of 10
    Brex
    Score9 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Expensify
    Score9 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    SAP Concur
    Score8.3 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Likelihood to Recommend
    7.1
    (124 ratings)
    -
    (0 ratings)
    8.3
    (252 ratings)
    Likelihood to Renew
    9.8
    (18 ratings)
    -
    (0 ratings)
    9.6
    (27 ratings)
    Usability
    8.0
    (108 ratings)
    -
    (0 ratings)
    8.2
    (167 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    9.0
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    1.0
    (5 ratings)
    Support Rating
    9.0
    (113 ratings)
    -
    (0 ratings)
    9.9
    (70 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (7 ratings)
    -
    (0 ratings)
    10.0
    (7 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    1.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.4
    (18 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    1.3
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    2.0
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    5.0
    (3 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    5.0
    (3 ratings)
    User Testimonials
    Emburse Expense Enterprise (formerly Chrome River)EnvoiceQuickBooks Online
    Likelihood to Recommend
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
    Read full review
    Pros
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
    Read full review
    Cons
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    Envoice
    No answers on this topic
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
    Read full review
    Usability
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Reliability and Availability
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
    Read full review
    Performance
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
    Read full review
    Support Rating
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
    Read full review
    Online Training
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    No answers on this topic
    Implementation Rating
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
    Read full review
    Alternatives Considered
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Scalability
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
    Read full review
    Return on Investment
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    Envoice
    No answers on this topic
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
    Read full review
    ScreenShots

    Emburse Expense Enterprise (formerly Chrome River) Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

    Envoice Screenshots

    Screenshot of Envoice main dashboardScreenshot of Workflow displays everything needing attentionScreenshot of Automatic document digitisationScreenshot of Submit and Approve expensesScreenshot of Add tools for Envoice to integrate withScreenshot of Manage all users

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard