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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cincopa

    Score9.8 out of 10
    N/ACincopa is a video knowledge management platform that converts video and document assets into searchable, structured knowledge environments. The solution utilizes Artificial Intelligence (AI) to index multimedia content, allowing users to query libraries using natural language to locate specific information within media files. Key Capabilities Structured Knowledge Environments: The platform organizes Video Assets and Digital Documents into categorized…

    $99

    per month

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    CincopaZoom Workplace
    Editions & Modules
    Starter
    $99.00
    per month
    Growth
    $349.00
    per month
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    CincopaZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    CincopaZoom Workplace
    Considered Both Products
    Cincopa
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    327 Answers
    Features
    CincopaZoom Workplace
    Video Marketing
    Comparison of Video Marketing features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    8.6
    17 Ratings
    13% above category average
    Zoom Workplace
    -
    Ratings
    Lead generation7.014 Ratings00 Ratings
    Video personalization9.914 Ratings00 Ratings
    eCommerce8.76 Ratings00 Ratings
    Support for advertisements8.59 Ratings00 Ratings
    Video SEO8.913 Ratings00 Ratings
    Integration to Marketing Automation8.69 Ratings00 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    8.2
    5 Ratings
    28% above category average
    Zoom Workplace
    -
    Ratings
    Integration to Salesforce.com8.24 Ratings00 Ratings
    Integration to Marketo8.24 Ratings00 Ratings
    Integration to HubSpot8.35 Ratings00 Ratings
    Video Security
    Comparison of Video Security features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    9.2
    16 Ratings
    7% above category average
    Zoom Workplace
    -
    Ratings
    Video access controls9.016 Ratings00 Ratings
    User management9.016 Ratings00 Ratings
    Video link sharing9.915 Ratings00 Ratings
    Internal video9.013 Ratings00 Ratings
    External video9.014 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    9.0
    19 Ratings
    9% above category average
    Zoom Workplace
    -
    Ratings
    Player customization9.019 Ratings00 Ratings
    Embedded videos9.018 Ratings00 Ratings
    Video quality / Bandwidth controls9.016 Ratings00 Ratings
    Mobile compatibility9.017 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    9.9
    14 Ratings
    23% above category average
    Zoom Workplace
    -
    Ratings
    Per viewer tracking10.013 Ratings00 Ratings
    Per video tracking9.914 Ratings00 Ratings
    Video analytics dashboard9.712 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    8.7
    15 Ratings
    1% above category average
    Zoom Workplace
    -
    Ratings
    On-Demand video9.010 Ratings00 Ratings
    Live streaming9.06 Ratings00 Ratings
    Video upload & format support8.115 Ratings00 Ratings
    Video library / File management9.015 Ratings00 Ratings
    Video portal8.110 Ratings00 Ratings
    Video Engagement
    Comparison of Video Engagement features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    7.7
    2 Ratings
    3% below category average
    Zoom Workplace
    -
    Ratings
    Audience Q&A / Live chat8.21 Ratings00 Ratings
    Video comments7.22 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cincopa and Zoom Workplace
    Feature
    Cincopa
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    CincopaZoom Workplace
    Small Businesses
    Vidyard
    Score8.3 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Vidyard
    Score8.3 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Panopto
    Score7.5 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CincopaZoom Workplace
    Likelihood to Recommend
    9.8
    (28 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.4
    (27 ratings)
    Usability
    8.2
    (1 ratings)
    9.5
    (46 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (46 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (11 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    CincopaZoom Workplace
    Likelihood to Recommend
    Cincopa
    I would say that Cincopa is a first-stop for any dev project without an internal gallery option. This is especially true if the person in charge of content or building the galleries is not a coder. Cincopa makes designing a good looking gallery and inserting it into nearly any webpage a pretty simple process, so it is a great starting place. There may be other options that would fit a different development project better (internal gallery functions or a full-scale DAM with importable galleries), but for our purposes Cincopa was (and is) a perfect fit.
    Incentivized
    Read full review
    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
    Read full review
    Pros
    Cincopa
    • Responsive - if your platform is not responsive it will display the gallery this way across all platforms.
    • Fast - if you have slow uploads it will increase your load speed.
    • Easy - you can upload all your photos at once or one at a time. Then use a preset gallery to display them.
    Read full review
    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
    Read full review
    Cons
    Cincopa
    • The number of pictures for the upload should be slightly higher.
    • The previous calculation of the traffic is difficult.
    • If many pictures have to be deleted from a gallery, that does not happen so fast, because only 50 pictures are loaded. Then you have to scroll all the way down and wait until the next 50 images are loaded, in order to be able to mark them for deletion. This takes a while with 800 pictures for example.
    Read full review
    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
    Read full review
    Likelihood to Renew
    Cincopa
    It solved the problems we were facing at the time.
    Read full review
    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Cincopa
    Cincopa is very easy to use, especially to the uninitiated. You don't need a degree in CS or years of experience to set-up a fantastic looking gallery. The interface is self-explanatory for the most part and very easy to use. The drag-and-drop functionality makes it simple and inviting for all users.
    Incentivized
    Read full review
    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
    Read full review
    Reliability and Availability
    Cincopa
    No answers on this topic
    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Cincopa
    No answers on this topic
    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
    Read full review
    Support Rating
    Cincopa
    No answers on this topic
    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
    Read full review
    Implementation Rating
    Cincopa
    No answers on this topic
    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
    Read full review
    Alternatives Considered
    Cincopa
    Cincopa has nice templates that are easy to use. The images can be moved about, more images added, and the size changed.
    I particularly like the Pinterest style template, as it fits in well with the number of images that I need to display on my website. The more choices displayed, the more likely customers are to order.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cincopa
    No answers on this topic
    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
    Read full review
    Scalability
    Cincopa
    No answers on this topic
    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
    Read full review
    Professional Services
    Cincopa
    No answers on this topic
    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
    Read full review
    Return on Investment
    Cincopa
    • The video that we uploaded to our website will show prospects in the area around our apartment community and hopefully give them a good idea of how close they can be to work/school.
    • Our video will result in more apartments being rented which will have a positive impact on our ROI.
    • Our video will give residents and prospects a positive image of our community.
    Incentivized
    Read full review
    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
    Read full review
    ScreenShots

    Cincopa Screenshots

    Screenshot of where Cincopa's AI interacts with viewers, answering questions and surfacing key information without watching the entire video, making content more accessible, searchable, and engaging.Screenshot of the dashboard to see what users are asking, track unanswered questions, and identify content gaps.Screenshot of an analytics dashboard, offering insights to improve content quality, enhance viewer experience, and address missing information.Screenshot of key performance metrics like views, watch time, plays, and engagement in real time. Analyze trends across devices, pages, and geographies to understand viewer behavior and optimize video strategy.Screenshot of the interface to upload and edit videos. Users can update metadata, trim content, add subtitles, configure player settings, and control distribution.Screenshot of a branded video hub with categorized playlists and intuitive navigation. This enables users to browse, search, and access content across channels like onboarding, training, and updates, all in one centralized CincoTube experience.

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.