What users are saying about
93 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 93 reviews and ratings
Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 32 reviews and ratings
Attribute Ratings
- Cisco 3504 WLAN Controller is rated higher in 1 area: Support Rating
- Ubiquiti WLAN is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
8.6
Cisco 3504 WLAN Controller
86%
16 Ratings
8.7
Ubiquiti WLAN
87%
16 Ratings
Likelihood to Renew
9.0
Cisco 3504 WLAN Controller
90%
1 Rating
Ubiquiti WLAN
N/A
0 Ratings
Usability
8.0
Cisco 3504 WLAN Controller
80%
1 Rating
10.0
Ubiquiti WLAN
100%
1 Rating
Support Rating
8.9
Cisco 3504 WLAN Controller
89%
9 Ratings
1.0
Ubiquiti WLAN
10%
1 Rating
Likelihood to Recommend
Cisco 3504 WLAN Controller
I was given the task to setup a new wifi network in a very large building. With many departments and a complicated layout, we needed to have a solid router to handle all of the network traffic and throughput. I was given the task to find a reliable, robust and cost-effective solution. With the Cisco 3504 WLAN Controller, I was easily able to setup an autonomous access point with a few clicks. The cloud based controller software was easy to use and had many features I was able to utilize and control.
React Developer
BoxinallInformation Technology & Services, 51-200 employees
Ubiquiti WLAN
Ubiquiti is well suited to not just indoor WLAN access, but also outdoors. In fact, the range of the outdoor applications, while maintaining throughput is astonishing. I would say this is not a solution for a 1-5 person small office, due to the costs.
Chief Editor
TechEdge - BlogInformation Technology & Services, 11-50 employees
Pros
Cisco 3504 WLAN Controller
- [...] One thing which always fascinated me is the user interface because it is very friendly in nature.
- Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own.
- One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere.
Senior Software Engineer
SwisscomInformation Technology & Services, 10,001+ employees
Ubiquiti WLAN
- The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
- Excellent range and signal strength.
- Very comprehensive configuration and administration via the UniFi Controller software.
- The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
- Being powered via PoE, it's easier to place the access points where they're most useful.

Verified User
Employee in Information Technology
Information Technology & Services Company, 1-10 employeesCons
Cisco 3504 WLAN Controller
- The interface needs improvement, it is still complex to find some functions quickly
- The price of the product is still a big limiter
- The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product
Diretor de Tecnologia da Informação e Telecomunicação
Câmara Municipal de CampinasGovernment Administration, 501-1000 employees
Ubiquiti WLAN
- Management of devices has become much simpler with the UNMS application, but personally, I would like to see some AirMax-like devices from their Unifi line where everything could be managed from an Unifi controller.
- Most Ubiquiti devices are 24V PoE, which is the bane of my existence. I have had several devices fried when staff plugged into standard 48V PoE. They generally don't fail catastrophically, either. You just get strange issues that are difficult to diagnose and eventually need to replace them.
- Devices seem to have trouble with many patch cables/switches. Make sure you certify any patch cables you make and don't over crimp.
- Sending devices from the factory with same 192.168.1.20 IP instead of DHCP makes it a pain to bulk-setup devices.
CTO (Chief Technical Officer)
Pachyderm ConsultingInformation Technology and Services, 1-10 employees
Pricing Details
Cisco 3504 WLAN Controller
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ubiquiti WLAN
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 9.0
Based on 1 answer
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
Deputy Manager - IT Operations (Network Infrastructure)
Pak Suzuki Motor Company LimitedAutomotive, 1001-5000 employees
Ubiquiti WLAN
No score
No answers yet
No answers on this topic
Usability
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 8.0
Based on 1 answer
The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.

Verified User
Director in Engineering
Information Technology and Services Company, 51-200 employeesUbiquiti WLAN
Ubiquiti WLAN 10.0
Based on 1 answer
Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

Verified User
Administrator in Information Technology
Insurance Company, 11-50 employeesSupport Rating
Cisco 3504 WLAN Controller
Cisco 3504 WLAN Controller 8.9
Based on 9 answers
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.

Verified User
Employee in Information Technology
Computer Networking Company, 1001-5000 employeesUbiquiti WLAN
Ubiquiti WLAN 1.0
Based on 1 answer
Ubiquiti's support is basically non-existent by design. However, their forums are a great resource if you are willing to do the research and ask questions. Keep in mind Ubiquiti sells hardware, not support so the responses will be from the community of professionals also using Ubiquiti just like you.

Verified User
Administrator in Information Technology
Insurance Company, 11-50 employeesAlternatives Considered
Cisco 3504 WLAN Controller
Like I said previously, switching wireless controllers was really simple and the process was very smooth. We believed that the 3504 could do everything and maybe a little more than what the 9800 was giving us when it started getting old. Both were great at managing the networks and the response times was similar
Sr. Data Analytics Consultant
Armanino LLPAccounting, 1001-5000 employees
Ubiquiti WLAN
We have used products from Netgear, ZyXEL, Cloudmesh, Datto, Mereki, and EnGenius previously often choosing products based on a specific situation, since starting with Ubiquiti [WLAN] we have pretty much stopped [usage] of all other vendors in the networking field and standardized which better allows us to stock spare equipment. Best part is if you need to replace equipment it is easy to swap it out quickly as the controller also acts as a live configuration backup.
Senior Technology Specialist - VP
Unified Technology Solutions, Inc.Information Technology & Services, 1-10 employees
Return on Investment
Cisco 3504 WLAN Controller
- The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design.
- The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points.
- Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices.
React Developer
BoxinallInformation Technology & Services, 51-200 employees
Ubiquiti WLAN
- it has improved our warehouse's abilities to pick, pack and dispatch faster and more accurate
- Office wide wi-fi signal allows users to work off their laptops almost anywhere in on site.
- The wi-fi has allowed us to reduce mobile data usage on company mobiles as well, as everyone is on the wireless lan instead on 4G

Verified User
Manager in Information Technology
Retail Company, 501-1000 employees