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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco AnyConnect

    Score9 out of 10
    N/ACisco offers an SSL VPN solution via AnyConnect.N/A

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
    Pricing
    Cisco AnyConnectCisco Umbrella
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco AnyConnectCisco Umbrella
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco AnyConnectCisco Umbrella
    Considered Both Products
    Cisco
    Chose Cisco AnyConnect
    Tried the solution, and even if we got good results in the tests, the seamless integration with our installed Cisco security Stack was a big point, so Cisco AnyConnect was the winning solution.
    Incentivized
    Chose Cisco AnyConnect
    We looked at Umbrella SSE, it would not do what we wanted to do and did not have as much customization as Cisco AnyConnect does.
    Incentivized
    Chose Cisco AnyConnect
    Cisco AnyConnect is much easier to use than any other VPN I have ever used.
    Incentivized
    Cisco
    Chose Cisco Umbrella
    Cisco Umbrella in combination with Cisco AnyConnect allows us to create a secure solution for our staff to utilize whether they are working from home, the office, or out of the country.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    92 Answers
    95%
    Would buy again
    91 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    80 Answers
    98%
    Delivers good value for the price
    88 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    96%
    Happy with the feature set
    92 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    61 Answers
    95%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    66 Answers
    92%
    Implementation went as expected
    84 Answers
    Features
    Cisco AnyConnectCisco Umbrella
    Virtual Private Network
    Comparison of Virtual Private Network features of Cisco AnyConnect and Cisco Umbrella
    Feature
    Cisco AnyConnect
    9.2
    29 Ratings
    3% above category average
    Cisco Umbrella
    -
    Ratings
    AES 256-bit Encryption9.429 Ratings00 Ratings
    Kill Switch9.122 Ratings00 Ratings
    Multi-Platform Support8.828 Ratings00 Ratings
    Split Tunneling9.126 Ratings00 Ratings
    IP Address Masking9.426 Ratings00 Ratings
    No-Logs Policy9.222 Ratings00 Ratings
    Multiple Server Locations9.123 Ratings00 Ratings
    Automatic Wi-Fi Protection9.524 Ratings00 Ratings
    Simultaneous Connections9.424 Ratings00 Ratings
    Customer Support Services9.025 Ratings00 Ratings
    User Ratings
    Cisco AnyConnectCisco Umbrella
    Likelihood to Recommend
    9.3
    (118 ratings)
    8.9
    (124 ratings)
    Likelihood to Renew
    9.8
    (12 ratings)
    8.0
    (15 ratings)
    Usability
    9.2
    (97 ratings)
    7.5
    (10 ratings)
    Availability
    9.9
    (9 ratings)
    8.7
    (11 ratings)
    Performance
    8.9
    (3 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.9
    (95 ratings)
    6.9
    (63 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    9.5
    (11 ratings)
    Configurability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Ease of integration
    10.0
    (7 ratings)
    9.5
    (10 ratings)
    Product Scalability
    9.0
    (3 ratings)
    8.0
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.1
    (3 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    8.1
    (3 ratings)
    User Testimonials
    Cisco AnyConnectCisco Umbrella
    Likelihood to Recommend
    Cisco
    Providing secure remote access with a robust VPN, creating an encrypted tunnel so employees can safely access internal company resources like file servers and private apps from anywhere. It also allows enforcing device compliance: depending on policies, checks whether a device has an active antivirus and the latest OS updates before allowing it to connect. When there is not much need for remote access, the cost is too high.
    Incentivized
    Read full review
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    Pros
    Cisco
    • All Cisco AnyConnect data transfer processes are secure to enhance security.
    • It can connect multiple terminals across various sites directly.
    • Centralized management of the workstations connected to the network became easier than ever for managers with multiple locations in the organization's workforce.
    Incentivized
    Read full review
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    Cons
    Cisco
    • Cisco AnyConnect can use the system resources as long as the program is being run.
    • Account activation may be very difficult when connecting from areas requiring captive portal login, if certain settings are not allowed.
    • By default, it is possible to request the user to authenticate again at specific intervals.
    Incentivized
    Read full review
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.
    Incentivized
    Read full review
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Usability
    Cisco
    It is very useful tool for companies having hybrid work culture. It will allow their employees to work seamlessly from home, office, other branches. This tool will increase your productivity as it will facilitates your employees to access corporate applications 24x7. Overall it is easy to use, deploy and integrate.
    Incentivized
    Read full review
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.
    Incentivized
    Read full review
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Performance
    Cisco
    Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.
    Incentivized
    Read full review
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Support Rating
    Cisco
    I don't know but nobody provides proper support for us as end user. They should have people to check whether end user is facing issues or not. Cisco AnyConnect having very high charges and still there is no proper support! Many requests and many tickets have opened, but the working speed is very low for the support team! They should have it to optimize.
    Incentivized
    Read full review
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Our Managed Services vendor helped us with the implementation. When we initially setup our AnyConnect using MFA for remote connectivity, the setup was easy and straight forward and worked just fine. After a year, we decided to change to an "always on" feature and use machine and user based security certificates instead of MFA. We had to open a ticket with Cisco support and have their assistance getting this feature to work. Turned out they had a small bug in the code for that version of AnyConnect and it has since been corrected. We have had no issues with the upgrades since that time. The deployment of the software to the user machines was done with SCCM and was straight forward. The user machine upgrades are easy - when the user machine connects and sees a new version available, it upgrades itself! What could be easier?
    Incentivized
    Read full review
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco is one of our core partners besides Microsoft and SAP. And so yes, we are utilizing very many projects from Cisco. I would mention the whole networking equipment, the routing equipment, the wireless LAN, and also when it comes to infrastructure to compute infrastructure, we are utilizing Cisco servers within our converged infrastructure Flex spot. So we have been running a flex bot from Cisco, NetApp, and VMware for 12 years, and we are still very satisfied with the product. We are looking forward to upgrading to the newest blades and fabric interconnect to continue this journey.
    Incentivized
    Read full review
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
    Incentivized
    Read full review
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
    • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
    • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
    Incentivized
    Read full review
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
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