What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Cisco Business Edition 7000

I use my IP phone and video app a lot to hold meetings with co-workers and talk to suppliers and the support service I provide. The BE7000's call manager is great and can be expanded according to the company's demand. In a single server, it is possible to have many, many services related to communication instead of hiring different solutions from different manufacturers. The advantage is having a unique support contract to manage and also savings in the data center rack. It is totally recommended to everyone who is looking for something simplified, safe, and with great collaboration features.
Gabriela Duarte | TrustRadius Reviewer

Google Chat

I would highly recommend Google hangouts. It is extremely helpful in increasing communication, especially in an environment like the one we have here. We are a mobile workplace, with a lot of employees that work from home or in the field, and Google Hangouts helps connect everyone. It is the easiest way for people to quickly get answers or to make others aware of breaks, etc. As someone who hates talking on the phone, Google Hangouts is my preferred method of communication.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Business Edition 7000
7.1
Google Chat
7.5
Task Management
Cisco Business Edition 7000
7.4
Google Chat
Gantt Charts
Cisco Business Edition 7000
7.3
Google Chat
Scheduling
Cisco Business Edition 7000
7.6
Google Chat
6.0
Workflow Automation
Cisco Business Edition 7000
7.1
Google Chat
Mobile Access
Cisco Business Edition 7000
6.9
Google Chat
8.3
Search
Cisco Business Edition 7000
7.0
Google Chat
8.3
Visual planning tools
Cisco Business Edition 7000
6.1
Google Chat

Communication

Cisco Business Edition 7000
6.5
Google Chat
8.4
Chat
Cisco Business Edition 7000
7.0
Google Chat
8.7
Notifications
Cisco Business Edition 7000
6.9
Google Chat
8.2
Discussions
Cisco Business Edition 7000
6.5
Google Chat
8.0
Surveys
Cisco Business Edition 7000
6.7
Google Chat
7.5
Internal knowledgebase
Cisco Business Edition 7000
6.7
Google Chat
8.0
Integrates with GoToMeeting
Cisco Business Edition 7000
6.4
Google Chat
Integrates with Gmail and Google Hangouts
Cisco Business Edition 7000
5.1
Google Chat
10.0
Integrates with Outlook
Cisco Business Edition 7000
6.6
Google Chat

File Sharing & Management

Cisco Business Edition 7000
6.4
Google Chat
6.3
Versioning
Cisco Business Edition 7000
6.0
Google Chat
5.0
Video files
Cisco Business Edition 7000
7.0
Google Chat
5.0
Audio files
Cisco Business Edition 7000
6.9
Google Chat
6.0
Document collaboration
Cisco Business Edition 7000
6.2
Google Chat
6.0
Access control
Cisco Business Edition 7000
5.8
Google Chat
6.5
Advanced security features
Cisco Business Edition 7000
7.3
Google Chat
5.6
Integrates with Google Drive
Cisco Business Edition 7000
5.0
Google Chat
8.3
Device sync
Cisco Business Edition 7000
7.0
Google Chat
8.3

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Google Chat

  • Free to use
  • Tight Google integration
  • Minimal setup required
Sizwe Mlotshwa, CSAE | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • Licensing should be easy and collaborative.
  • Management interface should be provided with redundancy.
  • I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.
Anonymous | TrustRadius Reviewer

Google Chat

  • When I use the iPhone app, my phone gets overheated
  • Performance optimization
  • Bring some fun AR filters to video calls
Anonymous | TrustRadius Reviewer

Usability

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 8.0
Based on 2 answers
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Kristi R-C, CTS, CQT | TrustRadius Reviewer

Support Rating

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Google Chat

Google Chat 7.0
Based on 3 answers
I haven't used that so far, so that's a plus point that I don't have to contact the support team.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Google Chat

Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Google Chat

  • Enables quick communications.
  • Free to use, so no monetary investment.
  • Quick to set up. Therefore minimal investment on time.
Sizwe Mlotshwa, CSAE | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Chat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Business Edition 7000
7.8
Google Chat
8.0

Usability

Cisco Business Edition 7000
Google Chat
8.0

Support Rating

Cisco Business Edition 7000
Google Chat
7.0

Add comparison