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Cisco Catalyst Center vs. NinjaOne vs. PacketTrap (Discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Catalyst Center

    Score8.5 out of 10
    N/ACisco Catalyst Center provides an intent-based platform for managing enterprise networks across campus, branch, and edge environments. It combines automation, analytics, and assurance to streamline IT operations, improve security posture, and reduce manual tasks. With integratedAI/ML-driven insights, policy-based controls, and end-to-end visibility across wired and wireless infrastructures, Catalyst Center empowers IT teams toproactively detect issues, enforce compliance, and accelerate…N/A

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    PacketTrap (Discontinued)

    Score1 out of 10
    N/APacketTrap was network monitoring software acquired by Dell but discontinued in 2013.N/A
    Pricing
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
    Considered Multiple Products
    Cisco
    No answer on this topic
    NinjaOne
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    306 Answers
    98%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    245 Answers
    100%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    319 Answers
    98%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    195 Answers
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    229 Answers
    98%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Best Alternatives
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
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    No answers on this topic
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Meraki Dashboard
    Score9 out of 10
    Action1
    Score9.6 out of 10
    Cisco Meraki Dashboard
    Score9 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
    Likelihood to Recommend
    8.4
    (343 ratings)
    9.3
    (71 ratings)
    1.0
    (1 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (19 ratings)
    9.3
    (13 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (33 ratings)
    1.0
    (6 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Catalyst CenterNinjaOnePacketTrap (Discontinued)
    Likelihood to Recommend
    Cisco
    Would recommend Cisco Catalyst Center to medium to large scale organizations that have many cookie-cutter sites and the resources to properly provision all their devices. I would not recommend to teams that do not have a strong network engineering team that can navigate the various intricacies of the platform.
    Incentivized
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Discontinued Products
    I would have said 10 if they didn't kill the product. I know Blue Folder took a piece of this, but we never got into it and just changed to Auvik and PRTG.
    Incentivized
    Read full review
    Pros
    Cisco
    • Again, the ease of use of the APIs and the API Explorer provides the tools needed to write these custom workflows that allow us to do a lot of the automation we’re doing now, saving hundreds of hours by using those tools.
    • The product is very intuitive, and there is a lot of support out there in the DevNet community to help with that.
    Incentivized
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Discontinued Products
    • Network monitoring was pretty on point. Not a lot of false positives.
    • Easy to deploy.
    • Easy to use.
    Incentivized
    Read full review
    Cons
    Cisco
    • Within its Tasks - Audit, it can sometimes allow plaintext data, including passwords, to be seen. There should be functionality to detect password usage and appropriately obfuscate the data.
    • Occasionally, Catalyst Center does not sync changes properly within templates, which requires deleting and reconfiguring the template version. Better processes here would be beneficial.
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Discontinued Products
    • Come back! After Dell purchased this, they ended support for it. In my experience, it was one of the better tools.
    • Integration with other systems, but again, it is EOL, so doesn't matter.
    • MiB library needs a refresh, but again, EOL.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    I think new products are often "half-baked" or over hyped when they release, as was the case with DNAC. We were well ahead of the curve in acquiring it. But as it has matured it is now a fantastic addition to our infrastructure. I think we are easing into a stage where it is hard to envision a large organization NOT having Catalyst Center in place. If for nothing outside of the mapping and troubleshooting aspects; using it as a "source of truth".
    Incentivized
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Cisco
    Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Cisco
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Cisco
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Cisco
    El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
    Incentivized
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    In-Person Training
    Cisco
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Cisco
    It was informative, but the labs were not available long enough for us to get intimately familiar with CCNA before it was closed. The course instructor was well informed and got us as close to ready as she could.
    Incentivized
    Read full review
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Cisco
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Catalyst Centeris basic zero-touch provisioning out of the box. You just rack and stack the switches, patch 'em in, and the controller pushes the config automatically. No need to console into every single box or spend hours script-running over CLI.The AI-driven assurance and telemetry are top-tier. Instead of getting flooded with useless syslog alerts when a link drops, it correlates the telemetry data to give you proactive health checks. It literally pinpoints wireless anomalies and bandwidth chokepoints before the users even start opening tickets.It handles fabric microsegmentation like a boss through SD-Access and TrustSec. You can easily enforce group-based policies right at the hardware level. It drops IoT gear, guests, and corporate traffic into their own secure buckets dynamically, without you having to manage a trillion messy VLANs and ACLs.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Discontinued Products
    Again, the main piece was config backups. That is a real big deal, when you are dealing with a lot of customers that don't have a change management process. So changes can be done to a networking device and we need to be able to review what it was one day and what it changed to the next. This happens a lot with internal IT departments, that break something and you support them as an MSP.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Cisco
    • I have used it for upgrading devices, and it's does a great job at that, however out operations team for whatever reason has not adopted the feature.
    • Overall it feels like Cisco Catalyst Center has been huge waste of time. I feel like my time would be better spent on other projects and looking at other products and tools
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    ScreenShots

    Cisco Catalyst Center Screenshots

    Screenshot of AIOpsScreenshot of BaselinesScreenshot of PoliciesScreenshot of HealthScreenshot of Network HierarchyScreenshot of PoE

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring