Cisco HyperFlex vs Scale Computing HC3 | TrustRadius

What users are saying about

Score 8.9 out of 10

Based on 5 reviews and ratings

Score 9.7 out of 10

Based on 241 reviews and ratings

Pros

Ease of installation
Quality of product
Ease of operation

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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Simple solution to managing storage, virtualization and snapshots on one page with not more than 3 clicks
Excellent technical support with support built into the suite for quick access when required by the Scale Computing Technicians.
High performance out of the Flash and Spinning Disks through HyperCore Enhanced Automated Tiering (HEAT)
High availability feature helps in ensuring that there is no single point of failure

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Senior IT, I&C Systems Coordinator

JX Nippon Chemical Texas Inc (JXNCTI)Chemicals, 51-200 employees

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Cons

I feel that Cisco team should work hard in simplifying the HX version upgrade process. Currently there are many dependancies to be taken care of and the process is felt to be quite complicated.
We have automated teething issues in day to day operations using PowerShell. However, when it comes to the HX Controller VM, we could not fetch desired details. Using PowerShell, we were looking to fetch the details like which is the master controller VM (truly useful while troubleshooting and while performing upgrades).
Finally, if Cisco could give an option to add a datastore using PowerShell, it will help automate ops processes and provide a faster turnaround to business.
In a nutshell, Cisco should open up more so that organisations can use scripting for automation and setting up custom alerts.

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Sr. Practice Manager - Cloud & Platform

KPITInformation Technology and Services, 10,001+ employees

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As with everything, I wish the price was a bit cheaper but by comparison to others but it's not bad when compared to similar solutions.
Not that it was needed in my case but the option to have a Scale engineer on site for setup might be nice for some instances.
The scheduling of the setup calls and training could be explained a little better and even possibly a quick overview of how to use the scheduling portion of the customer portal.

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Network Administrator

Insight LightingElectrical/Electronic Manufacturing, 51-200 employees

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Likelihood to Renew

No score

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Scale Computing HC3 8.2

Based on 9 answers

Since I have had no issues with downtime; easier management of my cluster and the ability to lower the number of devices in my Infrastructure, I will gladly renew my support contract with Scale Computing HC3 and upgrade my equipment with them when it comes time for it.

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Director of Technology

Systems 24-7Computer Software, 11-50 employees

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Usability

No score

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Scale Computing HC3 9.0

Based on 6 answers

I was able to learn how to manage this system in minutes. I can go weeks without touching it and never have a problem. If something comes up like an update, I simply get an email notifying me to login and update my Cluster OS.

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Director of Technology

Systems 24-7Computer Software, 11-50 employees

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Reliability and Availability

No score

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Scale Computing HC3 9.1

Based on 1 answer

Never had an outage or an error. Once a hard drive failed, but Scale kept on working flawlessly without interruption.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Performance

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Scale Computing HC3 9.1

Based on 1 answer

Performance has been just as outstanding as reliability. I have never experienced delays in any aspect of usage.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Support

Cisco HyperFlex 7.0

Based on 1 answer

Support is good for critical issues, but not as fast as I'd like for lower severity issues. Reaction times are slow. Often, you're better off finding your own solution than waiting for TAC.

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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Scale Computing HC3 9.9

Based on 165 answers

We had a lot of interaction with Scale support when we were getting started. Since then, we have only had a few (mostly routine) support issues. Every time, no matter which tech we speak to, we always feel like we are Scale's most important customer. The help we receive is excellent and well-informed. We never get the sense that someone is guessing, and most of the time we receive additional help or insight that increases our knowledge of, and appreciation for, the product. The people at Scale love their product.

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Director Of Technology

Goodell, DeVries, Leech & Dann, LLPLaw Practice, 51-200 employees

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In-Person Training

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Scale Computing HC3 1.0

Based on 1 answer

I did not do in-person training.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Online Training

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Scale Computing HC3 9.1

Based on 1 answer

Because Scale is so simple, the training is just as quick and easy.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Implementation

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Scale Computing HC3 9.1

Based on 2 answers

Purchasing the migration service or tool if one has older systems, a large number of servers, or coming from another VM solution would be a great advantage.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Alternatives Considered

HX stacks up well ahead of the competition (we are running all the three HCI's) in terms of performance, stability, seamless integration with network backbone (no conflicts!), unified management of UCSM and most importantly, it helped us setup data centre level HA just with 2 node cluster per data centre and it is working flawlessly in case of failure scenarios. Cisco TACs prompt and skilled support and fastest deployment time (without issues). Even the node addition in cluster and data equalisation is superb

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Sr. Practice Manager - Cloud & Platform

KPITInformation Technology and Services, 10,001+ employees

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We chose Scale primarily because it was a completely self contained system. That meant one vendor and one support contract. Researching the different hardware components required for a vm system and multiple vendors of each component quickly got old. And thinking ahead toward maintaining such a system we did not want to deal with the headache of tracking down which component was causing us trouble and then having to prove that to the vendors.

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IT Manager

Tarus Products, Inc.Information Technology and Services, 51-200 employees

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Scalability

No score

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Scale Computing HC3 9.1

Based on 1 answer

HC3 is one of the best products I have purchased for our district. It is unbelievably reliable to the point that they shoot themselves in the foot on support contracts.

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Director Of Technology

Sabine Pass ISDEducation Management, 51-200 employees

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Return on Investment

The simplified management makes it easier to operate and prevents mistakes.
Guided installation using the installer VM means you don't have to configure every component by hand. Improves deployment speed and lowers the risk of configuration issues.
Performance increase of 40-90% compared to our previous compute/storage cluster.

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Wouter Hindriks

Technical Team Lead Network & Security

Missing Piece BVInformation Technology and Services, 11-50 employees

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The platform saved us 40% at deployment vs. traditional alternative and was a substantially smaller investment that alternative hyper-convergence solutions with similar performance specifications.
We have been able to reduce head-count by one with the HC3 platform in place.
We have been able to eliminate the annual licensing cost associated with VMware which added to the ROI of HC3.

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Marshall Curtis

Director of Information Technology

Compass Housing AllianceNon-Profit Organization Management, 201-500 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Cisco HyperFlex Editions & Modules

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Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Scale Computing HC3 Editions & Modules

Edition

HC1200	$8,500¹
HC1250D	$15,170¹
HC1250	$9,665¹
HC1250DF	$16,750¹
HC5250D	$25,700¹

Per Node

Additional Pricing Details

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

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