TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meeting Server (discontinued)

    Score7.4 out of 10
    N/ACisco Meeting Server was a conferencing solution for allowing the user to setup a conference any time using a wide range of Cisco and Jabber devices, and third-party solutions (e.g. Skype for Business). The product has reached its end-of-life, and is discontinued.N/A

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Cisco Meeting Server (discontinued)Webex Meetings
    Editions & Modules
    No answers on this topic
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco Meeting Server (discontinued)Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Cisco Meeting Server (discontinued)Webex Meetings
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    Chose Webex Meetings
    Webex Meetings has a better interop solution than Zoom or Microsoft. Furthermore, Cisco is the only vendor who has a complete collaboration solution including the platform, endpoints and softclients.
    Incentivized
    Chose Webex Meetings
    Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback.
    It needs less space on computers and doesn't make the computer slow.
    Customer service were outstanding and the whole experience was pleasant and …
    Incentivized
    Chose Webex Meetings
    You can simply say that combining all features and putting [them] in once the suite is Cisco Webex
    Incentivized
    Chose Webex Meetings
    Comparing to them, WebEx seems more professional and formal. It has all the professional tools required for the meetings. I prefer this over others as it has good audio and video quality and it can run over low bandwidth that leads to professionalism. Overall the performance …
    Incentivized
    Chose Webex Meetings
    There is no competition in my book. For me Webex is the hands-down winner.
    Incentivized
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    92%
    Would buy again
    609 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    96%
    Delivers good value for the price
    517 Answers
    Happy with the feature set
    67%
    Happy with the feature set
    6 Answers
    94%
    Happy with the feature set
    622 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    97%
    Implementation went as expected
    452 Answers
    Features
    Cisco Meeting Server (discontinued)Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Meeting Server (discontinued) and Webex Meetings
    Feature
    Cisco Meeting Server (discontinued)
    8.0
    9 Ratings
    1% above category average
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    High quality audio8.69 Ratings9.0840 Ratings
    High quality video8.29 Ratings9.0832 Ratings
    Low bandwidth requirements8.38 Ratings8.0800 Ratings
    Mobile support7.18 Ratings8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Meeting Server (discontinued) and Webex Meetings
    Feature
    Cisco Meeting Server (discontinued)
    7.4
    8 Ratings
    7% below category average
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Desktop sharing8.38 Ratings8.8829 Ratings
    Whiteboards6.57 Ratings8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Meeting Server (discontinued) and Webex Meetings
    Feature
    Cisco Meeting Server (discontinued)
    7.4
    9 Ratings
    10% below category average
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration7.98 Ratings8.7795 Ratings
    Meeting initiation8.79 Ratings8.5825 Ratings
    Integrates with social media5.55 Ratings8.4351 Ratings
    Record meetings / events6.79 Ratings8.9783 Ratings
    Slideshows8.48 Ratings8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Meeting Server (discontinued) and Webex Meetings
    Feature
    Cisco Meeting Server (discontinued)
    7.5
    8 Ratings
    7% below category average
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Live chat7.98 Ratings8.8772 Ratings
    Audience polling7.37 Ratings9.0682 Ratings
    Q&A7.47 Ratings8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Meeting Server (discontinued) and Webex Meetings
    Feature
    Cisco Meeting Server (discontinued)
    8.2
    9 Ratings
    1% above category average
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication8.79 Ratings8.8740 Ratings
    Participant roles & permissions8.29 Ratings8.8767 Ratings
    Confidential attendee list7.77 Ratings9.0475 Ratings
    Best Alternatives
    Cisco Meeting Server (discontinued)Webex Meetings
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meeting Server (discontinued)Webex Meetings
    Likelihood to Recommend
    7.9
    (9 ratings)
    8.8
    (864 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.4
    (58 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (117 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (441 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (416 ratings)
    Support Rating
    5.0
    (1 ratings)
    7.9
    (116 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (22 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (412 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    User Testimonials
    Cisco Meeting Server (discontinued)Webex Meetings
    Likelihood to Recommend
    Discontinued Products
    Cisco meeting Server can be used to host meeting for a small group 2 people and also can host meeting for hundreds of people. Even if the scalability increases no compromise in the call and consistent performance can be observed. The video quality is clear and there is no noticeable latency between audio and video. The recording feature is well placed and it helps a lot in rectifying and processing the important points that might have been left out during the meeting.
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Integrates well with other devices
    • More than 1 person can be on video call with minimal lag
    • Quiet cost effective for a company with many employees
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Allowing more user interaction rather than just video and audio.
    • Split screen option to share content and view faces from those on the meeting.
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    because we're satisfied of the product
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Discontinued Products
    very easy to use and quick to learn
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    Discontinued Products
    I never used Support
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Apart from Cisco Meeting Server, only Poly offers full fledged on-premise meeting server. Their solution is called Polycom RealPresence
    Collaboration Server. But there solutions are mostly outdated. Even though they have recently changes to subscription via Poly Clarity but servers are still very old. Whereas Cisco Meeting Server was recently updated and integrates well with WebEx and Cisco's other products.
    Incentivized
    Read full review
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
    Read full review
    Professional Services
    Discontinued Products
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Good and robust collaboration tool which helped.
    • Easy integration with surrounding tools like MS office was great advantage.
    • Sharing recorded content wasn't easy, so had to use screen capture sometimes, which was not great.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots