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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki Dashboard

    Score9 out of 10
    N/AAs a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Pricing
    Cisco Meraki DashboardGoogle Analytics
    Editions & Modules
    No answers on this topic
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Offerings
    Pricing Offerings
    Cisco Meraki DashboardGoogle Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki DashboardGoogle Analytics
    Considered Both Products
    Cisco
    No answer on this topic
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    96%
    Would buy again
    101 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    106 Answers
    100%
    Delivers good value for the price
    100 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    112 Answers
    99%
    Happy with the feature set
    104 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    79 Answers
    97%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    97 Answers
    96%
    Implementation went as expected
    87 Answers
    Features
    Cisco Meraki DashboardGoogle Analytics
    Web Analytics
    Comparison of Web Analytics features of Cisco Meraki Dashboard and Google Analytics
    Feature
    Cisco Meraki Dashboard
    -
    Ratings
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Lead Conversion Tracking00 Ratings8.210 Ratings
    Bounce Rate Measurement00 Ratings8.410 Ratings
    Device and Browser Reporting00 Ratings9.311 Ratings
    Pageview Tracking00 Ratings9.111 Ratings
    Event Tracking00 Ratings8.411 Ratings
    Reporting in real-time00 Ratings7.810 Ratings
    Referral Source Tracking00 Ratings8.610 Ratings
    Customizable Dashboards00 Ratings7.910 Ratings
    Best Alternatives
    Cisco Meraki DashboardGoogle Analytics
    Small Businesses
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Cisco Catalyst Center
    Score8.5 out of 10
    Lead Forensics
    Score9 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki DashboardGoogle Analytics
    Likelihood to Recommend
    8.9
    (116 ratings)
    8.5
    (193 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    9.0
    (51 ratings)
    Usability
    8.9
    (115 ratings)
    7.4
    (19 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.0
    (42 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cisco Meraki DashboardGoogle Analytics
    Likelihood to Recommend
    Cisco
    Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.
    Incentivized
    Read full review
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Pros
    Cisco
    • Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.
    Read full review
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Cons
    Cisco
    • Some features are unavailable when the network doesn't have a switch (network topology, for example)
    • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
    • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
    Incentivized
    Read full review
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs
    Incentivized
    Read full review
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Usability
    Cisco
    Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.
    Incentivized
    Read full review
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Performance
    Cisco
    No answers on this topic
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Support Rating
    Cisco
    Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
    Incentivized
    Read full review
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Alternatives Considered
    Cisco
    Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.
    Incentivized
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    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Return on Investment
    Cisco
    • When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
    • Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
    • Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
    • Customer support and Cisco's technical team has been very helpful and responsive.
    Incentivized
    Read full review
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    ScreenShots

    Cisco Meraki Dashboard Screenshots

    Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port