Cisco Meraki Dashboard vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki Dashboard
Score 9.1 out of 10
N/A
As a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Cisco Meraki DashboardNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki DashboardNinjaOne
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Cisco Meraki DashboardNinjaOne
Features
Cisco Meraki DashboardNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Cisco Meraki Dashboard
-
Ratings
NinjaOne
9.2
63 Ratings
22% above category average
Remote monitoring00 Ratings9.360 Ratings
Network device monitoring00 Ratings8.355 Ratings
Activity Monitoring00 Ratings9.047 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Cisco Meraki Dashboard
-
Ratings
NinjaOne
8.7
62 Ratings
20% above category average
Patch Management00 Ratings9.461 Ratings
Policy-based automation00 Ratings8.961 Ratings
Best Alternatives
Cisco Meraki DashboardNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
Panda Systems Management
Panda Systems Management
Score 8.3 out of 10
Medium-sized Companies
Intermapper
Intermapper
Score 8.4 out of 10
Action1
Action1
Score 9.4 out of 10
Enterprises
Catchpoint
Catchpoint
Score 8.9 out of 10
TeamViewer
TeamViewer
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki DashboardNinjaOne
Likelihood to Recommend
9.2
(48 ratings)
9.3
(68 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.9
(3 ratings)
Usability
9.3
(48 ratings)
9.3
(10 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(6 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
1.0
(1 ratings)
Configurability
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco Meraki DashboardNinjaOne
Likelihood to Recommend
Cisco
Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.
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NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Pros
Cisco
  • The ability to monitor any port and get accurate information on its activity.
  • The ability to port cycle and reboot remotely. This is best for off-hour reboots.
  • Being able to search for devices through the client page with an IP address or MAC address saves time on device searches.
  • It is an easy process to add and remove devices to different organizations.
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NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
Cisco
  • Cloud communication could be improved
  • Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
  • Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
  • Uptime for all devices not just the switches but firewalls and APs would be great to have
  • Timeline improvements/more detail timeline
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
Cisco
No answers on this topic
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
Cisco
The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.
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NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Reliability and Availability
Cisco
No answers on this topic
NinjaOne
Availability is very good
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Performance
Cisco
No answers on this topic
NinjaOne
The software loads quickly for the most part
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Support Rating
Cisco
Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
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NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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In-Person Training
Cisco
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
Cisco
No answers on this topic
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Cisco
No answers on this topic
NinjaOne
Use of Organizations and locations
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Alternatives Considered
Cisco
The Cisco Meraki Dashboard is of course the most user friendly and the NDFC is being modified to look similar to the Cisco Meraki Dashboard as of today.
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NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Scalability
Cisco
No answers on this topic
NinjaOne
Overall the software is very reliable
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Return on Investment
Cisco
  • It's definitely allowed us to operate with a smaller team and allowed us to troubleshoot issues quicker. The Meraki dashboard with Meraki APs has helped us identify issues on our wireless network, monitor the health, and really help our remote locations out with troubleshooting and getting devices online quicker.
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NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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ScreenShots

Cisco Meraki Dashboard Screenshots

Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring