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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki Dashboard

    Score9 out of 10
    N/AAs a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
    Pricing
    Cisco Meraki DashboardNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki DashboardNinjaOne
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
    More Pricing Information
    Community Pulse
    Cisco Meraki DashboardNinjaOne
    Considered Both Products
    Cisco
    No answer on this topic
    NinjaOne
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    98%
    Would buy again
    64 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    106 Answers
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    112 Answers
    98%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    79 Answers
    95%
    Lived up to sales and marketing promises
    54 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    97 Answers
    98%
    Implementation went as expected
    57 Answers
    Best Alternatives
    Cisco Meraki DashboardNinjaOne
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    No answers on this topic
    Avast CloudCare
    Score10 out of 10
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    Score8.5 out of 10
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    Score9.6 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
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    ManageEngine Endpoint Central
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki DashboardNinjaOne
    Likelihood to Recommend
    8.9
    (116 ratings)
    9.3
    (71 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    10.0
    (3 ratings)
    Usability
    8.9
    (115 ratings)
    9.3
    (13 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    1.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cisco Meraki DashboardNinjaOne
    Likelihood to Recommend
    Cisco
    Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.
    Incentivized
    Read full review
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Pros
    Cisco
    • Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.
    Read full review
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cons
    Cisco
    • Some features are unavailable when the network doesn't have a switch (network topology, for example)
    • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
    • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
    Incentivized
    Read full review
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs
    Incentivized
    Read full review
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Usability
    Cisco
    Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Support Rating
    Cisco
    Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
    Incentivized
    Read full review
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.
    Incentivized
    Read full review
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Scalability
    Cisco
    No answers on this topic
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
    • Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
    • Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
    • Customer support and Cisco's technical team has been very helpful and responsive.
    Incentivized
    Read full review
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    ScreenShots

    Cisco Meraki Dashboard Screenshots

    Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring