Cisco Meraki MX vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki MX
Score 9.1 out of 10
N/A
Cisco Meraki MX Firewalls is a combined UTM and Software-Defined WAN solution. Meraki is managed via the cloud, and provides core firewall services, including site-to-site VPN, plus network monitoring.
$595
per appliance
IBM Instana
Score 8.7 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Pricing
Cisco Meraki MXIBM Instana
Editions & Modules
MX64
$595
per appliance
MX67
$695
per appliance
MX68
$995
per appliance
MX84
$1,995
per appliance
MX100
$4,995
per appliance
MX250
$9,995
per appliance
MX450
$19,995
per appliance
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
Cisco Meraki MXIBM Instana
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki MXIBM Instana
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cisco Meraki MXIBM Instana
Firewall
Comparison of Firewall features of Product A and Product B
Cisco Meraki MX
7.8
109 Ratings
9% below category average
IBM Instana
-
Ratings
Identification Technologies8.0104 Ratings00 Ratings
Visualization Tools8.4102 Ratings00 Ratings
Content Inspection8.0101 Ratings00 Ratings
Policy-based Controls7.9100 Ratings00 Ratings
Active Directory and LDAP7.490 Ratings00 Ratings
Firewall Management Console7.4103 Ratings00 Ratings
Reporting and Logging7.4107 Ratings00 Ratings
VPN8.8102 Ratings00 Ratings
High Availability8.7103 Ratings00 Ratings
Stateful Inspection7.697 Ratings00 Ratings
Proxy Server6.557 Ratings00 Ratings
Best Alternatives
Cisco Meraki MXIBM Instana
Small Businesses
pfSense
pfSense
Score 9.4 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Sophos SG Firewall Appliances
Sophos SG Firewall Appliances
Score 9.4 out of 10
GitLab
GitLab
Score 8.6 out of 10
Enterprises
Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.3 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.1 out of 10
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User Ratings
Cisco Meraki MXIBM Instana
Likelihood to Recommend
9.1
(148 ratings)
8.9
(30 ratings)
Likelihood to Renew
8.7
(13 ratings)
-
(0 ratings)
Usability
8.6
(9 ratings)
8.2
(3 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
9.0
(3 ratings)
-
(0 ratings)
Support Rating
8.3
(18 ratings)
4.5
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(3 ratings)
-
(0 ratings)
Product Scalability
9.0
(115 ratings)
-
(0 ratings)
Vendor post-sale
9.5
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.3
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco Meraki MXIBM Instana
Likelihood to Recommend
Cisco
Well suited for trying to bring remote sites quickly into your network. It's also suited as a device for remote access to basically quickly set up a secure remote access service to get users to actually access your network from remotely.
Read full review
IBM
I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.
Read full review
Pros
Cisco
  • It provides a really good single pane of glass so you can really easily identify end to end, what is going on in your environment.
  • It provides the ability for someone that doesn't necessarily need a really deep level of knowledge to be able to operate and maintain it. I think that's probably a big selling point, but I think definitely for the people that I'm selling the products who just having a dashboard and being able to log onto it and see if things are good or bad is quite key. So it does that really well.
Read full review
IBM
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
Read full review
Cons
Cisco
  • Inbuilt wireless does not support tunnel SSID mode. This has meant not all SSID in our organisation can be deployed at a MX site.
  • Whilst Inbuilt switch ports support dot1x, they do not report as well on our NAC server as on a MS switch or catalyst switch.
Read full review
IBM
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
Read full review
Likelihood to Renew
Cisco
The simplicity and ease of use for the Meraki Dashboard make it an easy choice for our organization to renew our Meraki Enterprise Agreement. We will likely continue using the Meraki MC67-C, MX450, and other MX models in their catalog until we shift away from Meraki completely
Read full review
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
Usability
Cisco
Some features simply aren't there, but the ones that are there are pretty easy to use. Sometimes it is easy to get lost when trying to find the specific device you want to work on, but that's mostly due to how rarely we have to go into the interface.
Read full review
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Read full review
Reliability and Availability
Cisco
Meraki MX devices support high availability (HA) configurations, which ensures minimal downtime if one device goes offline. This feature has helped us maintain a stable and reliable network, even in cases of hardware failures. ince Meraki is cloud-managed, we've noticed that the cloud infrastructure is generally highly reliable, with minimal service interruptions or downtime. This makes it easier to manage the network remotely without significant availability concerns. Meraki automatically pushes firmware updates and patches, which helps maintain system stability without requiring manual intervention. These updates are rolled out in a manner that ensures minimal disruption to service.
Read full review
IBM
No answers on this topic
Performance
Cisco
The interface is pretty responsive. The lower end devices are easy to overwhelm if you have a lot of throughput. Be sure the model you get is rated for the amount of traffic you will have. Overbuild if possible, otherwise you won't be fully leveraging the connection from your ISP.
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IBM
No answers on this topic
Support Rating
Cisco
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
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IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
Read full review
In-Person Training
Cisco
great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
Read full review
IBM
No answers on this topic
Online Training
Cisco
it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting
Read full review
IBM
No answers on this topic
Implementation Rating
Cisco
Implementing Meraki MX devices in phases—starting with a pilot group or select branch offices—was invaluable. This allowed us to identify potential configuration issues, troubleshoot problems, and refine our setup before rolling it out company-wide. It also helped to get feedback from early users and adjust the deployment strategy accordingly. The SD-WAN capabilities in Meraki MX were essential for optimizing our WAN traffic and ensuring better application performance across various locations.
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IBM
No answers on this topic
Alternatives Considered
Cisco
The main difference is the administration through the Meraki cloud, the ease of access to review the configuration at any time, and the scalability that Meraki provides in terms of the ease of adding new devices, today in addition to how well the devices work is It is important that administration and troubleshooting be simple as it saves time in the event of failures.
Read full review
IBM
We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.
Read full review
Scalability
Cisco
Due to the amount of traffic that some can handle, if the sites become too large, it is necessary to change the model, which is still a good option from the same family but still may be inconvenient for the budget of some.
Read full review
IBM
No answers on this topic
Return on Investment
Cisco
  • I'm going to say positive impact. The biggest thing is especially coming from having a third party taking care of our network to us doing it ourselves. The ease of this with the overall high level visual that we can get as to how our day is starting and running reports to see how many outages have we had, what areas have they actually been in running these reports and being able to gather if it's a certain service provider that's causing an issue in a general area, maybe we need to switch service providers for ISP. So it's been great in that mannerism for us. Ease of manage, I mean, we have a limited number of staff, we have a lot of different offices across the country. And then this is relatively new for us because we did have a previous provider doing all of this for us.
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IBM
  • System down time is shortened as our ability to troubleshoot issues goes up.
  • Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard.
  • We are able to react to issues quickly through the smart alert system rather than manual checks.
Read full review
ScreenShots