What users are saying about
Cisco Meraki MX
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Top Rated
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 145 reviews and ratings
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 41 reviews and ratings
Feature Set Ratings
Firewall

8.4
Cisco Meraki MX
84%

Sophos UTM
Feature Set Not Supported
N/A
Cisco Meraki MX ranks higher in 11/11 features
Cisco Meraki MX ranks higher in 11/11 features
Identification Technologies

8.4
84%
47 Ratings

N/A
0 Ratings
Visualization Tools

8.6
86%
46 Ratings

N/A
0 Ratings
Content Inspection

8.5
85%
46 Ratings

N/A
0 Ratings
Policy-based Controls

8.1
81%
46 Ratings

N/A
0 Ratings
Active Directory and LDAP

8.1
81%
39 Ratings

N/A
0 Ratings
Firewall Management Console

8.2
82%
48 Ratings

N/A
0 Ratings
Reporting and Logging

7.8
78%
49 Ratings

N/A
0 Ratings
VPN

8.7
87%
47 Ratings

N/A
0 Ratings
High Availability

8.8
88%
44 Ratings

N/A
0 Ratings
Stateful Inspection

8.6
86%
42 Ratings

N/A
0 Ratings
Proxy Server

8.4
84%
26 Ratings

N/A
0 Ratings
Attribute Ratings
- Cisco Meraki MX is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Sophos UTM is rated higher in 1 area: Usability
Likelihood to Recommend

9.0
Cisco Meraki MX
90%
73 Ratings

8.0
Sophos UTM
80%
10 Ratings
Likelihood to Renew

9.0
Cisco Meraki MX
90%
3 Ratings

Sophos UTM
N/A
0 Ratings
Usability

8.4
Cisco Meraki MX
84%
4 Ratings

10.0
Sophos UTM
100%
1 Rating
Availability

9.1
Cisco Meraki MX
91%
2 Ratings

Sophos UTM
N/A
0 Ratings
Performance

9.1
Cisco Meraki MX
91%
2 Ratings

Sophos UTM
N/A
0 Ratings
Support Rating

8.4
Cisco Meraki MX
84%
21 Ratings

7.7
Sophos UTM
77%
5 Ratings
Implementation Rating

7.0
Cisco Meraki MX
70%
3 Ratings

Sophos UTM
N/A
0 Ratings
Product Scalability

8.8
Cisco Meraki MX
88%
39 Ratings

Sophos UTM
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesSophos UTM
UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
Pros
Cisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Sophos UTM
- Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
- Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
- The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.
Systems Administrator | POS Programming Specialist
AIKG LLCEntertainment, 501-1000 employees
Cons
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesSophos UTM
- Navigating the portal can be tricky depending on what needs to be done
- It would be helpful if the SSLVPN client agent had more logging capabilities
Sr. Systems Engineer
Amoeba NetworksInformation Technology & Services, 11-50 employees
Pricing Details
Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Sophos UTM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Sophos UTM Editions & Modules
—
Additional Pricing Details
t2.small - $0.123 - Total / hr m3.medium - $0.417 - Total / hr m3.large - $0.883 - Total / hr m3.xlarge - $1.366 - Total / hr m3.2xlarge- $1.982 - Total / hr c3.large - $0.555 - Total / hr c3.xlarge - $1.11 - Total / hr c3.2xlarge - $1.72 - Total / hr c3.4xlarge - $2.59 - Total / hr c3.8xlarge - $3.68 - Total / hr c4.large - $0.55 - Total / hr c4.xlarge - $1.099 - Total / hr c4.2xlarge - $1.698 - Total / hr c4.4xlarge - $2.546 - Total / hr c4.8xlarge - $3.841 - Total / hr m4.large - $0.868 - Total / hr m4.xlarge - $1.365 - Total / hr m4.2xlarge- $1.931 - Total / hrLikelihood to Renew
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Sophos UTM
No score
No answers yet
No answers on this topic
Usability
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Sophos UTM
Sophos UTM 10.0
Based on 1 answer
The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
IT Manager
Handel ArchitectsArchitecture & Planning, 51-200 employees
Support Rating
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Sophos UTM
Sophos UTM 7.7
Based on 5 answers
The week link of Sophos UTM is the customer support. I haven't had to use it often, but when I do, the wait times can easily be an hour or two. Once I am talking to someone, the support is excellent. The support agents are knowledgeable and can quickly diagnose the issue and get you to a resolution.

Verified User
Supervisor in Information Technology
Pharmaceuticals Company, 51-200 employeesImplementation Rating
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Sophos UTM
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Sophos UTM
I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.
Network System Administrator
Land of Lincoln Credit UnionFinancial Services, 51-200 employees
Scalability
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesSophos UTM
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employeesSophos UTM
- Sophos came in right on budget for our needs - perfect ROI
- Security is like life insurance - you can always buy more, but finding that sweet spot where you are covered just right is key.
IT Director
3form IncPlastics, 501-1000 employees