What users are saying about
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116 Ratings
32 Ratings

Cisco Meraki MX

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116 Ratings
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Score 9 out of 100
32 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Meraki MX

The Cisco MX series firewalls provide a high-quality product for small and mid-sized businesses. Its ease of use and GUI also are helpful for organizations where you don't have a certified CCNA expert on-site. The cloud management of the devices also provides a significant means for managing all locations from one centralized location with an easy process for swapping put units if ever necessary.
Anonymous | TrustRadius Reviewer

Sophos UTM

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.
Paul Cheng | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Meraki MX
8.3
Sophos UTM
Identification Technologies
Cisco Meraki MX
8.4
Sophos UTM
Visualization Tools
Cisco Meraki MX
8.3
Sophos UTM
Content Inspection
Cisco Meraki MX
8.3
Sophos UTM
Policy-based Controls
Cisco Meraki MX
8.5
Sophos UTM
Active Directory and LDAP
Cisco Meraki MX
8.6
Sophos UTM
Firewall Management Console
Cisco Meraki MX
8.7
Sophos UTM
Reporting and Logging
Cisco Meraki MX
7.3
Sophos UTM
VPN
Cisco Meraki MX
9.1
Sophos UTM
High Availability
Cisco Meraki MX
9.1
Sophos UTM
Stateful Inspection
Cisco Meraki MX
8.0
Sophos UTM
Proxy Server
Cisco Meraki MX
7.1
Sophos UTM

Pros

Cisco Meraki MX

  • The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
  • Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
  • Good support options and a healthy knowledge base with well-written guides.
Derek Benson | TrustRadius Reviewer

Sophos UTM

  • Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
  • Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
  • The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.
Matthew James | TrustRadius Reviewer

Cons

Cisco Meraki MX

  • Possible granular access to switchport settings when using VLAN's.
  • Wireless models could and should have advanced wireless functionality which is inherent in the Meraki AP devices.
  • More functionality and customization on the local access pages when device has not connected to the cloud yet.
Brent Marceaux | TrustRadius Reviewer

Sophos UTM

  • Navigating the portal can be tricky depending on what needs to be done
  • It would be helpful if the SSLVPN client agent had more logging capabilities
Michael Cattano | TrustRadius Reviewer

Likelihood to Renew

Cisco Meraki MX

Cisco Meraki MX 8.7
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
James Martin | TrustRadius Reviewer

Sophos UTM

No score
No answers yet
No answers on this topic

Usability

Cisco Meraki MX

Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Wesley Bond | TrustRadius Reviewer

Sophos UTM

Sophos UTM 10.0
Based on 1 answer
The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.
Paul Cheng | TrustRadius Reviewer

Support Rating

Cisco Meraki MX

Cisco Meraki MX 9.7
Based on 20 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Jane Updegraff | TrustRadius Reviewer

Sophos UTM

Sophos UTM 7.2
Based on 3 answers
The week link of Sophos UTM is the customer support. I haven't had to use it often, but when I do, the wait times can easily be an hour or two. Once I am talking to someone, the support is excellent. The support agents are knowledgeable and can quickly diagnose the issue and get you to a resolution.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Meraki MX

Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
James Martin | TrustRadius Reviewer

Sophos UTM

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Meraki MX

The key to Cisco Meraki being the superior product is its ease of use and cloud managed portal. Although other products do offer more knobs, the simplistic design of the Meraki portal makes it easy for any user to integrate it into their new or existing networks. It really is a great product!
Anonymous | TrustRadius Reviewer

Sophos UTM

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.
Nate Binkley | TrustRadius Reviewer

Scalability

Cisco Meraki MX

Cisco Meraki MX 9.4
Based on 20 answers
Actually my largest deployment is limited to 50 sites for a customer. I'm actually in a new one with the aim of deploy more than 1000 sites. I also can't give 10 because I don't know how it will work with many sites. But actually we already have more than 300 sites and the administration is still easy.
Julien Guffroy | TrustRadius Reviewer

Sophos UTM

No score
No answers yet
No answers on this topic

Return on Investment

Cisco Meraki MX

  • Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
  • Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.
Anonymous | TrustRadius Reviewer

Sophos UTM

  • Sophos came in right on budget for our needs - perfect ROI
  • Security is like life insurance - you can always buy more, but finding that sweet spot where you are covered just right is key.
Jon Shurtliff | TrustRadius Reviewer

Pricing Details

Cisco Meraki MX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Meraki MX Editions & Modules

Edition
MX64$5951
MX67$6951
MX68$9951
MX84$1,9951
MX100$4,9951
MX250$9,9951
MX450$19,9951
  1. per appliance
Additional Pricing Details

Sophos UTM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos UTM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Meraki MX
8.9
Sophos UTM
8.3

Likelihood to Renew

Cisco Meraki MX
8.7
Sophos UTM

Usability

Cisco Meraki MX
8.4
Sophos UTM
10.0

Reliability and Availability

Cisco Meraki MX
9.1
Sophos UTM

Performance

Cisco Meraki MX
9.1
Sophos UTM

Support Rating

Cisco Meraki MX
9.7
Sophos UTM
7.2

Implementation Rating

Cisco Meraki MX
7.0
Sophos UTM

Scalability

Cisco Meraki MX
9.4
Sophos UTM

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