Cisco Meraki MX vs. Sophos UTM

Cisco Meraki MX is great for a short term deployment. An all in one model can combine a cellular router, wireless access point, 10 port switch (with POE). Having a cellular model means seamless failover with a wired link. An included SFP slot on the MX68 series would be beneficial. Maybe in a newer model.

Incentivized

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

Incentivized

• It provides a really good single pane of glass so you can really easily identify end to end, what is going on in your environment.
• It provides the ability for someone that doesn't necessarily need a really deep level of knowledge to be able to operate and maintain it. I think that's probably a big selling point, but I think definitely for the people that I'm selling the products who just having a dashboard and being able to log onto it and see if things are good or bad is quite key. So it does that really well.

Incentivized

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

Incentivized

• Sometimes can be difficult to find a specific device or options in the dashboard if you can multiple networks in your organization
• No option to open a CLI session
• It can improve in the way to troubleshoot a VPN L2L connection to see all the sent messages in case there is a issue with in the negotiation.

Incentivized

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

Incentivized

As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.

Incentivized

The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use

Incentivized

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

Incentivized

I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately

Incentivized

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Incentivized

Good product and simple to use.

Incentivized

Compared to the regular Cisco devices, the greatest thing will always be the ease of configuration that the Cisco Meraki MX gives by having a dashboard to eliminate a command line that can be difficult for some beginners, it is easier to identify if you make mistakes and fix them since everything is saved and visually you can see something that is not so good.

Incentivized

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

Incentivized

Scalability is pretty decent. We run into some issues with the more hubs we create. We've had to tune out the deployment between whether something's a hub or a spoke regionally. So as long as not everything is a hub in this environment and you're creating spokes that talk directly to hubs, that takes a lot of the CPU utilization off of anything that's deemed a hub.

Incentivized

• I'm going to say positive impact. The biggest thing is especially coming from having a third party taking care of our network to us doing it ourselves. The ease of this with the overall high level visual that we can get as to how our day is starting and running reports to see how many outages have we had, what areas have they actually been in running these reports and being able to gather if it's a certain service provider that's causing an issue in a general area, maybe we need to switch service providers for ISP. So it's been great in that mannerism for us. Ease of manage, I mean, we have a limited number of staff, we have a lot of different offices across the country. And then this is relatively new for us because we did have a previous provider doing all of this for us.

Incentivized

• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

Incentivized