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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Room Series

    Score8.6 out of 10
    N/AThe Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A

    GoTo Room

    Score10 out of 10
    N/AGoTo (formerly LogMeIn) offers GoToRoom, a video conferencing room solution available as a bundle with Dolby and Poly equipment.N/A
    Pricing
    Cisco Room SeriesGoTo Room
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Room SeriesGoTo Room
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Room SeriesGoTo Room
    Considered Both Products
    Cisco
    Chose Cisco Room Series
    Cisco delivers the best devices and apps for office use. Webex room 55 is also a great product from cisco. GoToRoom was our first option because it's cheaper. But when coming to user experience Webex room 55 was on the next level. It's so good and well designed. It delivered …
    Incentivized
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    86 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    79 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    87 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    82 Answers
    No answers on this topic
    Best Alternatives
    Cisco Room SeriesGoTo Room
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Headsets
    Score9.1 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Room SeriesGoTo Room
    Likelihood to Recommend
    8.1
    (93 ratings)
    5.0
    (1 ratings)
    Likelihood to Renew
    5.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (83 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (80 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Room SeriesGoTo Room
    Likelihood to Recommend
    Cisco
    We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
    Incentivized
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    GoTo formerly LogMeIn
    It works really well in a one on one settings when teachers are coordinating with individual trainers or workshops. It can be helpful as well during a team setting Q&A for follow up training. However, it is a struggle to use in large group settings when one presenter is speaking to a large group of people for trainings.
    Incentivized
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    Pros
    Cisco
    • Captures everyone in the room with its wide angle camera automatically.
    • Counts the number of people in the video meeting.
    • Puts the camera focus on the person who is speaking.
    • Enhances the live meeting video experience with its AI features.
    • Removes the overheads of manually setting up cameras and adjusting them.
    Incentivized
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    GoTo formerly LogMeIn
    • Video conferencing is clear and precise
    • Scheduling is emailed and easy to access.
    • The ease of getting used to the program is quick for all of our teachers.
    Incentivized
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    Cons
    Cisco
    • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
    Incentivized
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    GoTo formerly LogMeIn
    • Learning how to work through multiple documents or presentations in a call can be tricky.
    • Our rural setting does not allow for consistent internet connection, video is not always clear.
    • Audio can be limited to a large room setting in workshops.
    Incentivized
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    Likelihood to Renew
    Cisco
    By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Usability
    Cisco
    A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Reliability and Availability
    Cisco
    Once the order was place we received very quickly
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Performance
    Cisco
    Great product with a great user experience
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Support Rating
    Cisco
    Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
    Read full review
    GoTo formerly LogMeIn
    Haven’t had a chance to need to connect with the service staff as we haven’t had to deal with any large issues beyond internet bandwidth restrictions. However, we feel like support would be very quick and efficient if we were to need it. The observations of setting up our doc cams and getting connected with workshop presenters has been smooth so far.
    Incentivized
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    Implementation Rating
    Cisco
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Alternatives Considered
    Cisco
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
    Incentivized
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    GoTo formerly LogMeIn
    GoToRoom does a great job of video conferencing with multiple users, similar to Zoom, but has easier access to documents similar to Google Classroom or Google Hangouts. It’s a nice blend of these three pieces of software.
    Incentivized
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    Scalability
    Cisco
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Incentivized
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    GoTo formerly LogMeIn
    No answers on this topic
    Return on Investment
    Cisco
    • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
    • It simply works.
    • Ease of support.
    • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
    Incentivized
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    GoTo formerly LogMeIn
    • It has been helpful for us to connect with professional development consultants that are out of our region.
    • It has provided opportunities for teachers to get training that otherwise would not have had an opportunity without driving long distances.
    Incentivized
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    ScreenShots

    Cisco Room Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    GoTo Room Screenshots

    Product screenshot